埃森哲（ACCENTURE）2024财年年度报告（英文版）（123页）.pdf

1、Fiscal2024ValuefromeveryangleAnnualReportThesuccessofourstrategytobethereinventionpartnerofourclientsisreflectedinourfiscal2024results,includingrecordbookings,earningsgrowth,marginexpansionandsignificantcashtoshareholders,allowingustodeliver360valueforallour

2、stakeholders.Revenues$64.9BAnincreaseof2%inlocalcurrencyand1%inU.S.dollarsFreecashflow$8.6BDefinedasoperatingcashflowof$9.1billionnetofpropertyandequipmentadditionsof$517millionFor12monthsendedAugust31,2024Dilutedearningspershare(Adjusted)$11.95A2%increase,afteradj

3、ustingFY24GAAPEPSof$11.44toexcludebusinessoptimizationcostsof$0.51pershareandFY23GAAPEPSof$10.77toexcludebusinessoptimizationcostsof$1.28pershareandaninvestmentgainof$0.38pershare.OnaGAAPbasis,FY24EPSincreased6%Cashreturnedtoshareholders$7.8BDefinedasshare

4、repurchasesof$4.5billionpluscashdividendsof$3.2billionOperatingmargin(Adjusted)15.5%Anincreaseof10basispoints,afteradjustingFY24GAAPoperatingmarginof14.8%andFY23GAAPoperatingmarginof13.7%toexcludebusinessoptimizationcostsof70bpsand170bps,respectively.OnaGAAPbas

5、isFY24operatingmarginincreased110bpsNewbookings$81.2BA14%increaseinlocalcurrencyand13%increaseinU.S.dollars,withabook-to-billof1.31FromourChairandCEOFiscalyear2024demonstratedtheresilienceandagilityofourbusinessmodel,thepowerofourscaleandreinventioninaction.

6、Theyearwasmarkedbyachallengingmarketenvironment,andwerapidlyshiftedtomeetourclientsneedforlargereinventionsusingtechnology,data,AIandnewwaysofworkingthatutilizethescaleanddepthofourexpertiseandecosystemrelationships.2Ourclientsturntousforouruniquecombinati

7、onofservicesacrossStrategy&Consulting,Technology,Operations,IndustryXandSong.Ourstrategistsanddeepindustry,functional,customerandtechnologyconsultantsworkhand-in-handwithourclientsandacrossservicestoshapeanddeliverthesereinventions.Ourmanagedservices,ourabilitytoharn

8、essAItoclosetalentgapsandourstrongexpertiseacrosstalent,change,HRandorganizationsdifferentiateallourservices.Atthesametime,wesawAIemergeasthenewdigital.Likedigital,AIisbothatechnologyandanewwayofworking,anditsfullvaluewillonlycomefromstrategiesbuilton

9、bothproductivityandgrowth.Andwebelieveitwillbeusedineverypartoftheenterprise.WealsobelievetheintroductionofgenerativeAIsignifiesatransformativeerathatissettodrivegrowthforusandourclients.Aspartofthis,datawillcontinuetobeessentialtobuildingthedigitalc

10、ore.Weexpectthattheworktoprepareenterprisedata,whichisthefuelforAI,willbeanincreasingpartofourgrowth.ToaccomplishreinventionandtakeadvantageofAI,businessesneedtofocusontalent,whichincludesaccessingthebestpeopleattherighttime,placeandcost;beingatalentcrea

11、tortokeeppeoplemarket-relevant;andunlockingthepotentialoftalent.WeseetalentasatopC-suiteagendaitem.OurlaunchofLearnVantage,whichprovidescomprehensivetechnologylearningandtrainingservices,helpsourclientsreskillandupskilltheirpeoplesotheycanbeatalentcreator.3Ou

12、rsuccessfulstrategytoleadreinventionforclients,continuedinvestmentsinourbusiness,andthetalent,dedicationandcommitmentofour774,000peopleallowedustoachieveprofitablegrowthandcreate360valueforallourstakeholders.JulieSweet4Ourongoinginvestments$6.6BDeployedacross46

13、strategicacquisitionstoscaleourbusinessinhigh-growthareas,addskillsandcapabilitiesinnewareasanddeepenourindustryandfunctionalexpertise$1.1BInvestedinlearningandprofessionaldevelopmentofourpeople$1.2BInvestedinresearchanddevelopmentinourassets,platformsandindustr

14、yandfunctionalsolutions56DeliveringresultsOursuccessisreflectedinourfullfiscalyearbookingsof$81billion,representing14%growthinlocalcurrency,witharecord125quarterlyclientbookingsofmorethan$100millionfortheyear,19morethanlastyear,demonstratingouragilitytoshiftt

15、omeetourclientsneedforlargereinventions.Weareproudtonowhave310Diamondclients,ourlargestclientrelationships,anincreaseof10fromlastyear,expandingourbaseofdeepclientrelationshipsandthevantagepointwehaveonthemarket.Wedeliveredrevenuesof$65billionfortheyear,r

16、epresenting2%growthinlocalcurrencywhilecontinuingtotakemarketshareonarollingfourquarterbasis,againstourbasketofourclosestglobalpubliclytradedcompetitors,whichishowwecalculatemarketshare.Weexpandedadjustedoperatingmarginby10basispointsanddeliveredadjustedEPS

17、growthof2%,whilecontinuingtosignificantlyinvestinourbusinessandourpeoplewith$6.6billioninstrategicacquisitions,$1.2billioninresearchanddevelopmentand$1.1billioninlearninganddevelopment.Wegeneratedfreecashflowof$8.6billion,definedasoperatingcashflowof$9.1billi

18、onnetofpropertyandequipmentadditionsof$517million,allowingustoreturn$7.8billionofcashtoshareholders.WecompletedthebusinessoptimizationactionsweannouncedinMarch2023toreducestructuralcostsandcreategreaterresilience.Inrecognitionofourstrongbrand,wewereproudtoe

19、arntheNo.20positiononKantarBrandZsprestigiousTop100MostValuableGlobalBrandslistourhighestranktodatewithan11%increaseinbrandvalueto$81.9billion.WealsoearnedthetopspotontheWorldsBestManagementConsultingFirmslistbyForbes.Wecontinuetoadvanceourtalentstrateg

20、ytoattract,retainandinspireoutstandingpeople.Wealsocontinuetoworktowardcarbonemissionsreductionandremovals,andweinvestinourcommunitiestohelpthemthriveandprovideourpeoplewithvibrantplacestoworkandlive.Readonformoredetail.7Continuedtoaccelerateourleadership

21、ingenerativeAI,whichwebelievewillbethemosttransformativetechnologyofthenextdecade,delivering$3billioninnewbookingsfortheyear8Weinvestedinourpeopletocontinuetodeveloptheirmarket-relevantskillsandtohelpusreinventourservicesusinggenerativeAI.Ourpeoplehadappr

22、oximately44milliontraininghoursthisyear,representinganincreaseof10%comparedwithfiscal2023,predominantlyduetogenerativeAItraining.WealsocontinuetosteadilyincreaseourData&AIworkforce,reachingapproximately57,000skilledData&AIpractitionersattheendoffiscal2024,against

23、ourgoalofdoublingourData&AIworkforceto80,000bytheendoffiscal2026.Wepromotedapproximately97,000peoplearoundtheworldinfiscal2024,reflectingourcommitmenttoprovidingvibrantcareerpaths.Overthenextdecade,ourtalentstrategyistohavethebestaccesstotalentandtounl

24、ockourpeoplespotentialthrough,amongotheractions,makingourpeoplefeeltheyare“netbetteroff”forworkingatAccentureandfeeltheybelongandCaringforourpeopleandourcommunitiescanthrive.Inaddition,ourleadershipinthemarketrequiresthatweleadininnovation,whichrequiresacces

25、stobroadpoolsoftalentthatprovidethevarietyofperspectives,observationsandinsightsthatareessentialtocontinuouslyinnovate.Thesestrategiesbenefitfromadiverseandinclusiveworkplace,andtheyearnedustheNo.1spotontheFTSE(formerlyRefinitiv)DiversityandInclusionIndexfor

26、thefifthtimeinsevenyears.Wecontinuetobuildonourstrongcommitmenttoenvironmentalsustainabilityinhowweoperateourbusiness.Duringfiscal2024,wereceivedSBTiapprovalfornewnet-zerogreenhousegasemissionstargetsalignedwithSBTisCorporateNet-ZeroStandard.Ourlong-termgrowt

27、hdependsonthrivingcommunities.WecompletedourinauguralSeasonofImpact,withover81,000ofourpeopleparticipatinginover400uniqueactivitiessupportingsocialandenvironmentalcausesvolunteering,eco-action,socialinnovationandgivingacrossourlocalofficesandonline.Overall,Accenture

28、peopleperformed75,000hoursofservice.910Wereachedapproximately57,000skilledData&AIpractitionersagainstourgoalof80,000bytheendoffiscal2026GrowingourData&AIworkforce97,000Wecelebratedapproximately97,000promotions,demonstratingourcontinuedcommitmenttocreatingvibrantc

29、areersandopportunitiesforourpeoplePromotedourpeople44MtraininghoursWedeliveredapproximately44milliontraininghoursInvestedinourpeople57,000LivingourLeadershipEssentialsAttheheartofourworkareourLeadershipEssentials,whichfosterourclientstrustaswehelpthembothnavi

30、gatetoughmacrosandreinvent.OurLeadershipEssentialsarecriticaltoourlong-termresilienceandgrowth,astheysetthestandardforwhatweexpectofourleadersatalllevels,andtheyenableustosuccessfullycreatemore360value.11Liveourunwaveringcommitmenttoinclusion,diversityand

31、equality,asdemonstratedbypersonalimpactandoverallresults;Havethecouragetochangeandtheabilitytobringourpeoplealongthejourney;andActivelyinnovateseekingnewanswers,applyingatech,AIanddatafirstmindset,lookinginternallyacrossAccentureandoutsidetopartners,competitors,s

32、tart-ups,clients,academiaandanalyststolearn,respectfullychallengeourassumptionsandapplytheinnovation,andcultivateandrewardourpeoplefordoingthesame.Alwaysdotherightthing,ineverydecisionandaction;Leadwithexcellence,confidenceandhumility,asdemonstratedbybeingalearner

33、,buildinggreatteamsandbeingnaturallycollaborative;Exemplifyclient-centricityandacommitmenttoclientvaluecreation;Actasatruepartner,toeachother,ourclients,ourecosystemandourcommunitiescommittedtosharedsuccess;Caredeeplyforallourpeopletohelpthemachievetheiraspirat

34、ionsprofessionallyandpersonally;12Toourclients,shareholders,partnersandcommunities:thankyouforyourongoingsupportweworkeverydaytoearnyourcontinuedtrust.AndIwanttothankour774,000amazingpeoplearoundtheworld,whosetalent,dedicationandcommitmenthelppositionusforconti

35、nuedsuccessandallowustocreateevenmore360valueforall.JulieSweetChairandChiefExecutiveOfficerOctober10,2024ThankYou1314TheperformancegraphtotherightshowsthecumulativetotalshareholderreturnonourClassAsharesfortheperiodstartingonAugust31,2019,andendingonAu

36、gust31,2024,whichwastheendoffiscal2024.ThisiscomparedwiththecumulativetotalreturnsoverthesameperiodoftheS&P500StockIndexandtheS&P500InformationTechnologySectorIndex.Thegraphassumesthat,onAugust31,2019,$100wasinvestedinourClassAsharesand$100wasinvestedi

37、neachoftheothertwoindices,withdividendsreinvestedontheex-dividenddatewithoutpaymentofanycommissions.Theperformanceshowninthegraphrepresentspastperformanceandshouldnotbeconsideredanindicationoffutureperformance.ComparisonofCumulativeTotalReturnIndexedPricesas

38、ofAugust31201920202021202220232024Accenture$100$123$175$152$173$186S&P500Index$100$122$160$142$165$209S&P500ITSectorIndex$100$158$204$175$234$324August31,2019August31,2024Accenturevs.S&P500StockIndexandS&P500InformationTechnologySectorIndex202020192021202220232024$0$50$100$150$

39、200$250$300S&P500IndexS&P500InformationTechnologySectorIndexAccenture$350Awards&RecognitionAdAgeAgencyReportAccentureSongrankedNo.2amongtheworldsbiggestagencycompanies,marking9consecutiveyearsonlistAVTAR&SeramountBestCompaniesforWomeninIndiaAmongthetopcompaniesfor9

40、consecutiveyears;HallofFamemembersince2020AVTAR&SeramountMostInclusiveCompaniesIndexinIndia“ChampionsofInclusion”for6consecutiveyearsBrandFinanceMostValuableITServicesBrandsNo.1forthe6thconsecutiveyearwithabrandvalueof$40.5BDisability:INDisabilityEqualityIndexEa

41、rnedatopscoreof100for8consecutiveyearsintheU.S.,andmostrecentlyinall8countriessurveyed:Brazil,Canada,Germany,India,Japan,Philippines,U.K.andtheU.S.EthisphereWorldsMostEthicalCompanies17consecutiveyearsFastCompanyWorldChangingIdeasRecognizedinseveralcategoriesinclu

42、dingAgriculture,DevelopingWorldTechnology,ExperimentalandNatureForbesGlobal2000No.170,marking21consecutiveyearsonlistHumanRightsCampaignCorporateEqualityIndexEarnedatopscoreof100inallcountriessurveyed:Argentina,Brazil,Chile,MexicoandtheU.S.JUSTCapitalAmericasMostJUST

43、CompaniesNo.1inourindustryfor2consecutiveyearsandNo.3overall,marking8consecutiveyearsonlistKantarBrandZ100MostValuableGlobalBrandsNo.20withabrandvalueof$81.9B,marking19consecutiveyearsonlistLATINAStyle50BestCompaniesforLatinastoWorkforintheU.S.No.3,marking

44、11consecutiveyearsamongtheTop10StonewallIndiaWorkplaceEqualityIndexGoldEmployerfor4consecutiveyearsTheTimesTop50EmployersforGenderEqualityintheU.K.9consecutiveyearsTIMEWorldsBestCompaniesNo.2,marking2consecutiveyearsamongtheTop5TIME100MostInfluentialPeopleCh

45、airandCEOJulieSweetrecognizedasanInnovatorWallStreetJournalBest-ManagedCompaniesNo.15overall,andNo.1insocialresponsibilityandNo.7incustomersatisfaction,marking7consecutiveyearsonlistWorkplacePrideGlobalBenchmarkAmongthehighest-scoringcompaniesfor9consecutiveyears

46、BrandonHallGroupExcellenceinHumanCapitalManagementAwardsTopwinnerfor9consecutiveyears;recognizedthisyearforDEI,FutureofWork,HR,LeadershipDevelopment,Learning&Development,SalesPerformance,TalentAcquisitionandTalentManagementBusinessGrouponHealthBestEmployers:Excellencei

47、nHealth&Well-beingAwardRecognizedforthefirsttimeBusinessTodayIndiasBestCompaniestoWorkForNo.2,marking13consecutiveyearsamongtheTop10CannesLionsAccentureSongwon8Lions,includingtheprestigiousGrandPrixFilmLionCDPClimateChangeAListAmongtop-scoringcompaniesfor8ye

48、arsForbesWorldsBestManagementConsultingFirmsEarnedthetopspotFortuneGlobal500No.211,marking23consecutiveyearsonlistFortuneMostPowerfulWomenChairandCEOJulieSweetrankedNo.4,marking5consecutiveyearsamongtheTop4FortuneWorldsMostAdmiredCompaniesNo.1inourindustryfor

49、11yearsandNo.33overall,marking22consecutiveyearsonlistFTSE(formerlyRefinitiv)DiversityandInclusionIndexNo.1forthe5thtimein7years,marking9consecutiveyearsonlistGreatPlaceToWorkBestWorkplacesNo.10onWorldsBestWorkplaces;No.14inAsia;No.11inLatinAmerica;Top10in1

50、0countries1516expectations,estimates,assumptionsandprojections.Wordssuchas“will,”“plan,”“believe,”expect,goalandsimilarexpressionsareusedtoidentifytheseforward-lookingstatements.Thesestatementsarenotguaranteesoffutureperformanceandinvolverisks,uncertaintiesandassumptionst

51、hataredifficulttopredict.Forward-lookingstatementsarebaseduponassumptionsastofutureeventsthatmaynotprovetobeaccurate.Actualoutcomesandresultsmaydiffermateriallyfromwhatisexpressedorforecastintheseforward-lookingstatements.Risks,uncertaintiesandotherfactorsthat

52、mightcausesuchdifferences,someofwhichcouldbematerial,include,butarenotlimitedto,thefactorsdiscussedinourAnnualReportonForm10-KandQuarterlyReportsonForm10-Q(availablethroughtheInvestorRelationssectionofourwebsiteat)underthesectionsentitled“RiskFactors.”Ourfo

53、rward-lookingstatementsspeakonlyasofthedateofthisletterorasofthedatetheyaremade,andweundertakenoobligationtoupdatethem,notwithstandinganyhistoricalpracticeofdoingso.Forward-lookingandotherstatementsinthisdocumentmayalsoaddressourcorporateresponsibilityprog

54、ress,plansandgoals(includingenvironmentalmatters),andtheinclusionofsuchstatementsisnotanindicationthatthesecontentsarenecessarilymaterialtoinvestorsorrequiredtobedisclosedintheCompanysfilingswiththeSEC.Inaddition,historical,currentandforward-lookingsustainability

55、-relatedstatementsmaybebasedonstandardsformeasuringprogressthatarestilldeveloping,internalcontrolsandprocessesthatcontinuetoevolve,andassumptionsthataresubjecttochangeinthefuture.Reconciliationofnon-GAAPmeasuresThislettercontainscertainnon-GAAP(GenerallyAccepted

56、AccountingPrinciples)measuresthatourmanagementbelievesprovideourshareholderswithadditionalinsightsintoAccenturesresultsofoperations.Thenon-GAAPmeasuresinthisletteraresupplementalinnature.Theyshouldnotbeconsideredinisolationorasalternativestonetincomeasindicator

57、sofcompanyperformance,tocashflowsfromoperatingactivitiesasmeasuresofliquidity,ortootherfinancialinformationpreparedinaccordancewithGAAP.Reconciliationsofthisnon-GAAPfinancialinformationtoAccenturesfinancialstatementsaspreparedunderGAAPareincludedinthisreport.Al

58、lamountsthroughoutthisletterarestatedinU.S.dollars,exceptwherenoted.StocklistingAccentureplcClassAordinarysharesaretradedontheNewYorkStockExchangeunderthesymbolACN.AvailableinformationOurwebsiteaddressis.Weuseourwebsiteasachannelofdistributionforcompanyinf

59、ormation.WemakeavailablefreeofchargeontheInvestorRelationssectionofourwebsite()ourAnnualReportonForm10-K,QuarterlyReportsonForm10-Q,CurrentReportsonForm8-Kandallamendmentstothosereportsassoonasreasonablypracticableaftersuchmaterialiselectronicallyfiledwith

60、orfurnishedtotheSecuritiesandExchangeCommission(the“SEC”)pursuanttoSection13(a)or15(d)oftheSecuritiesExchangeActof1934(the“ExchangeAct”).WealsomakeavailablethroughourwebsiteotherreportsfiledwithorfurnishedtotheSECundertheExchangeAct,includingourproxystatement

61、sandreportsfiledbyofficersanddirectorsunderSection16(a)oftheExchangeAct,aswellasourCodeofBusinessEthics.FinancialandothermaterialinformationregardingAccentureisroutinelypostedonandaccessibleat.Wedonotintendforinformationcontainedinthisletteroronourwebsi

62、tetobepartoftheAnnualReportonForm10-K.ThisletterandourAnnualReportonForm10-KforthefiscalyearendedAugust31,2024(includingthesectionsofourdefinitiveproxystatementrelatingtoour2025AnnualGeneralMeetingofShareholdersincorporatedbyreference),togetherconstitute

63、AccenturesannualreporttosecurityholdersforpurposesofRule14a-3(b)oftheExchangeAct.TrademarkreferencesRightstotrademarksreferencedherein,otherthanAccenturetrademarks,belongtotheirrespectiveowners.Wedisclaimproprietaryinterestinthemarksandnamesofothers.Forward-lookin

64、gstatementsandcertainfactorsthatmayaffectourbusinessWehaveincludedinthisletter“forward-lookingstatements”withinthemeaningofSection27AoftheSecuritiesActof1933andSection21EoftheExchangeActrelatingtoouroperations,resultsofoperationsandothermattersthatarebase

65、donourcurrentSomeimageryinthisdocumenthasbeengeneratedusingartificialintelligencetechnology.UNITEDSTATESSECURITIESANDEXCHANGECOMMISSIONWashington,D.C.20549FORM10-KAnnualReportPursuanttoSection13or15(d)oftheSecuritiesExchangeActof1934ForthefiscalyearendedAugust

66、31,2024CommissionFileNumber:001-34448Accentureplc(Exactnameofregistrantasspecifiedinitscharter)Ireland98-0627530(Stateorotherjurisdictionofincorporationororganization)(I.R.S.EmployerIdentificationNo.)1GrandCanalSquare,GrandCanalHarbour,Dublin2,Ireland(Addressofprincipal

67、executiveoffices)(353)(1)646-2000(Registrantstelephonenumber,includingareacode)SecuritiesregisteredpursuanttoSection12(b)oftheAct:TitleofeachclassTradingSymbol(s)NameofeachexchangeonwhichregisteredClassAordinaryshares,parvalue$0.0000225pershareACNNewYorkStockExchangeSe

68、curitiesregisteredpursuanttoSection12(g)oftheAct:NoneIndicatebycheckmarkiftheregistrantisawell-knownseasonedissuer,asdefinedinRule405oftheSecuritiesAct.YesNoIndicatebycheckmarkiftheregistrantisnotrequiredtofilereportspursuanttoSection13orSection15(d)of

69、theSecuritiesExchangeActof1934.YesNoIndicatebycheckmarkwhethertheregistrant(1)hasfiledallreportsrequiredtobefiledbySection13or15(d)oftheSecuritiesExchangeActof1934duringthepreceding12months(orforsuchshorterperiodthattheregistrantwasrequiredtofilesuchr

70、eports),and(2)hasbeensubjecttosuchfilingrequirementsforthepast90days.YesNoIndicatebycheckmarkwhethertheregistranthassubmittedelectronicallyeveryInteractiveDataFilerequiredtobesubmittedpursuanttoRule405ofRegulationS-T(232.405ofthischapter)duringthepreceding1

71、2months(orforsuchshorterperiodthattheregistrantwasrequiredtosubmitsuchfiles).YesNoIndicatebycheckmarkwhethertheregistrantisalargeacceleratedfiler,anacceleratedfiler,anon-acceleratedfiler,smallerreportingcompany,oranemerginggrowthcompany.Seethedefinitionsof“lar

72、geacceleratedfiler,”“acceleratedfiler,”“smallerreportingcompany,”and“emerginggrowthcompany”inRule12b-2oftheExchangeAct.LargeacceleratedfilerAcceleratedfilerNon-acceleratedfilerSmallerreportingcompanyEmerginggrowthcompanyIfanemerginggrowthcompany,indicatebycheckmarkifthe

73、RegistranthaselectednottousetheextendedtransitionperiodforcomplyingwithanyneworrevisedfinancialaccountingstandardsprovidedpursuanttoSection13(a)oftheExchangeAct.Indicatebycheckmarkwhethertheregistranthasfiledareportonandattestationtoitsmanagementsassessme

74、ntoftheeffectivenessofitsinternalcontroloverfinancialreportingunderSection404(b)oftheSarbanes-OxleyAct(15U.S.C.7262(b)bytheregisteredpublicaccountingfirmthatpreparedorissueditsauditreport.IfsecuritiesareregisteredpursuanttoSection12(b)oftheAct,indicatebycheck

75、markwhetherthefinancialstatementsoftheregistrantincludedinthefilingreflectthecorrectionofanerrortopreviouslyissuedfinancialstatements.Indicatebycheckmarkwhetheranyofthoseerrorcorrectionsarerestatementsthatrequiredarecoveryanalysisofincentive-basedcompensation

76、receivedbyanyoftheregistrantsexecutiveofficersduringtherelevantrecoveryperiodpursuantto240.10D-1(b).Indicatebycheckmarkwhethertheregistrantisashellcompany(asdefinedinRule12b-2oftheAct).YesNoTheaggregatemarketvalueofthecommonequityoftheregistrantheldbyn

77、on-affiliatesoftheregistrantonFebruary29,2024wasapproximately$235,672,170,215basedontheclosingpriceoftheregistrantsClassAordinaryshares,parvalue$0.0000225pershare,reportedontheNewYorkStockExchangeonsuchdateof$374.78pershareandontheparvalueoftheregistrantsC

78、lassXordinaryshares,parvalue$0.0000225pershare.ThenumberofsharesoftheregistrantsClassAordinaryshares,parvalue$0.0000225pershare,outstandingasofSeptember30,2024was672,684,852(whichnumberincludes47,829,204issuedsharesheldbytheregistrant).Thenumberofsharesofthere

79、gistrantsClassXordinaryshares,parvalue$0.0000225pershare,outstandingasofSeptember30,2024was307,754.TableofContentsDOCUMENTSINCORPORATEDBYREFERENCEPortionsofthedefinitiveproxystatementtobefiledwiththeSecuritiesandExchangeCommissionpursuanttoRegulation14Arelatingt

80、otheregistrantsAnnualGeneralMeetingofShareholders,tobeheldonFebruary6,2025,willbeincorporatedbyreferenceinthisForm10-KinresponsetoItems10,11,12,13and14ofPartIII.ThedefinitiveproxystatementwillbefiledwiththeSECnotlaterthan120daysaftertheregistrantsfisca

81、lyearendedAugust31,2024.TableofContentsTableofContentsPagePartIItem1.Business2Item1A.RiskFactors18Item1B.UnresolvedStaffComments32Item1C.Cybersecurity33Item2.Properties34Item3.LegalProceedings34Item4.MineSafetyDisclosures34PartIIItem5.MarketforRegistrantsCommonEquity,Rel

82、atedShareholderMattersandIssuerPurchasesofEquitySecurities35Item6.Reserved36Item7.ManagementsDiscussionandAnalysisofFinancialConditionandResultsofOperations37Item7A.QuantitativeandQualitativeDisclosuresaboutMarketRisk49Item8.FinancialStatementsandSupplementaryData50It

83、em9.ChangesinandDisagreementsWithAccountantsonAccountingandFinancialDisclosure50Item9A.ControlsandProcedures50Item9B.OtherInformation51Item9C.DisclosureRegardingForeignJurisdictionsthatPreventInspections51PartIIIItem10.Directors,ExecutiveOfficersandCorporateGovernance52I

84、tem11.ExecutiveCompensation52Item12.SecurityOwnershipofCertainBeneficialOwnersandManagementandRelatedShareholderMatters53Item13.CertainRelationshipsandRelatedTransactions,andDirectorIndependence53Item14.PrincipalAccountantFeesandServices54PartIVItem15.Exhibits,FinancialS

85、tatementSchedules55Item16.Form10-KSummary57Signatures58TableofContentsPartIDisclosureRegardingForward-LookingStatementsThisAnnualReportonForm10-Kcontainsforward-lookingstatementswithinthemeaningofSection27AoftheSecuritiesActof1933andSection21EoftheSecuritiesExcha

86、ngeActof1934(the“ExchangeAct”)relatingtoouroperations,resultsofoperationsandothermattersthatarebasedonourcurrentexpectations,estimates,assumptionsandprojections.Wordssuchas“may,”“will,”“should,”“likely,”“anticipates,”“expects,”“intends,”“plans,”“projects,”“believes,”“estimates

87、,”“positioned,”“outlook”andsimilarexpressionsareusedtoidentifytheseforward-lookingstatements.Thesestatementsarenotguaranteesoffutureperformanceandinvolverisks,uncertaintiesandassumptionsthataredifficulttopredict.Forward-lookingstatementsarebaseduponassumptionsastofu

88、tureeventsthatmaynotprovetobeaccurate.Actualoutcomesandresultsmaydiffermateriallyfromwhatisexpressedorforecastintheseforward-lookingstatements.Risks,uncertaintiesandotherfactorsthatmightcausesuchdifferences,someofwhichcouldbematerial,include,butarenotlimitedt

89、o,thefactorsdiscussedbelowunderthesectionentitled“RiskFactors.”Ourforward-lookingstatementsspeakonlyasofthedateofthisreportorasofthedatetheyaremade,andweundertakenoobligationtoupdatethem,notwithstandinganyhistoricalpracticeofdoingso.Forward-lookingandothers

90、tatementsinthisdocumentmayalsoaddressourcorporateresponsibilityprogress,plans,andgoals(includingenvironmentalmatters),andtheinclusionofsuchstatementsisnotanindicationthatthesecontentsarenecessarilymaterialtoinvestorsorrequiredtobedisclosedinourfilingswiththeS

91、ecuritiesandExchangeCommission.Inaddition,historical,current,andforward-lookingsustainability-relatedstatementsmaybebasedonstandardsformeasuringprogressthatarestilldeveloping,internalcontrolsandprocessesthatcontinuetoevolve,andassumptionsthataresubjecttochangeinthe

93、-KandallamendmentstothosereportsassoonasreasonablypracticableaftersuchmaterialiselectronicallyfiledwithorfurnishedtotheSecuritiesandExchangeCommission(the“SEC”)pursuanttoSection13(a)or15(d)oftheExchangeAct.Wealsomakeavailablethroughourwebsiteotherreportsfile

94、dwithorfurnishedtotheSECundertheExchangeAct,includingourproxystatementsandreportsfiledbyofficersanddirectorsunderSection16(a)oftheExchangeAct,aswellasourCodeofBusinessEthics.Financialandothermaterialinformationregardingusisroutinelypostedonandaccessiblea

96、egardingissuersthatfileelectronicallywiththeSEC.AnymaterialswefilewiththeSECareavailableonsuchInternetsite.InthisAnnualReportonForm10-K,weusetheterms“Accenture,”“we,”“our”and“us”torefertoAccentureplcanditssubsidiaries.Allreferencestoyears,unlessotherwisenoted,

97、refertoourfiscalyear,whichendsonAugust31.TableofContentsACCENTURE2024FORM10-KPartI1Item1.BusinessOverviewAccentureisaleadingglobalprofessionalservicescompanythathelpstheworldsleadingorganizationsbuildtheirdigitalcore,optimizetheiroperations,acceleraterevenuegrowt

98、handenhanceservicescreatingtangiblevalueatspeedandscale.Weareatalent-andinnovation-ledcompanywithapproximately774,000peopleservingclientsinmorethan120countries.Technologyisatthecoreofchangetoday,andweareoneoftheworldsleadersinhelpingdrivethatchange,withst

99、rongecosystemrelationships.Wecombineourstrengthintechnologyandleadershipincloud,dataandAIwithunmatchedindustryexperience,functionalexpertiseandglobaldeliverycapability.Ourbroadrangeofservices,solutionsandassetsacrossStrategy&Consulting,Technology,Operations,IndustryXa

100、ndSong,togetherwithourcultureofsharedsuccessandcommitmenttocreating360value,enableustohelpourclientsreinventandbuildtrusted,lastingrelationships.Wemeasureoursuccessbythe360valuewecreateforourclients,eachother,ourshareholders,partnersandcommunities.Fiscal2024H

101、ighlightsWeserveclientsandmanageourbusinessthroughthreegeographicmarkets:NorthAmerica,EMEA(Europe,MiddleEastandAfrica)andGrowthMarkets.Thesemarketsbringtogetherallofourcapabilitiesacrossourservices,industriesandfunctionstodelivervaluetoourclients.Inthefirstquarte

102、roffiscal2025,ourLatinAmericamarketunitwillmovefromGrowthMarketstoNorthAmerica.Withthischange,NorthAmericawillbecometheAmericasmarketandGrowthMarketswillbecometheAsiaPacificmarket.Wegotomarketbyindustry,leveragingourdeepexpertiseacrossourfiveindustrygroup

103、sCommunications,Media&Technology,FinancialServices,Health&PublicService,ProductsandResources.Ourintegratedserviceteamsmeetclientneedsrapidlyandatscale,leveragingournetworkofmorethan100innovationhubs,ourtechnologyexpertiseandecosystemrelationships,andourglobaldeliveryca

104、pabilities.$64.9BinrevenuesOurrevenuesarederivedprimarilyfromForbesGlobal2000companies,governmentsandgovernmentagencies.Weemployedapproximately774,000peopleasofAugust31,2024.Wehavelong-termrelationshipsandhavepartneredwithourtop100clientsformorethan10years.Fiscal

105、2024Investments$6.6B$1.2B$1.1Bacross46strategicacquisitionsinresearchanddevelopmentinlearningandprofessionaldevelopmentTableofContentsACCENTURE2024FORM10-KItem1.Business2Duringfiscal2024,wecontinuedtomakesignificantinvestmentsinstrategicacquisitions,inresearchanddevelop

106、ment(R&D)inourassets,platformsandindustryandfunctionalsolutions,inpatentsandpendingpatentsandinattracting,retaininganddevelopingpeople.Theseinvestmentshelpustofurtherenhanceourdifferentiationandcompetitivenessinthemarketplace.Ourdisciplinedacquisitionstrategy,whichi

107、sanenginetofuelorganicgrowth,isfocusedonscalingourbusinessinhigh-growthareas;addingskillsandcapabilitiesinnewareas;anddeepeningourindustryandfunctionalexpertise.Infiscal2024,weinvested$6.6billionacross46strategicacquisitions,$1.2billioninR&D,and$1.1billioninle

108、arningandprofessionaldevelopment,including44milliontraininghours.OurStrategyThecoreofourgrowthstrategyistobeourclientsreinventionpartnerofchoice,delivering360valuetoourclients,people,shareholders,partnersandcommunities.Ourstrategydefinestheareasinwhichwewilldriv

109、egrowth,builddifferentiationandenableourclientstotransformtheirorganizationsthroughtechnology,dataandAItocreatevalueeveryday.Weaspiretobeatthecenterofourclientsbusinessandhelpthemreachnewlevelsofperformanceandtosetthemselvesapartasleadersintheirindustri

110、es.Wedefine360valueasdeliveringthefinancialbusinesscaseanduniquevalueaclientmaybeseeking,andstrivingtopartnerwithourclientstoachievegreaterprogressoninclusionanddiversity,reskillandupskillourclientsemployees,helpourclientsachievetheirsustainabilitygoals,and

111、createmeaningfulexperiences,bothwithAccentureandforthecustomersandemployeesofourclients.Webringindustryspecificsolutionsandservicesaswellascrossindustryexpertiseandleverageourscaleandglobalfootprint,innovationcapabilities,andstrongecosystempartnershipstogetherwi

112、thourassetsandplatformsincludingmyWizard,myNav,SynOpsandAINavigatorforEnterprisetodelivertangiblevalueforourclients.Wehelpourclientsusetechnologytodriveenterprise-widetransformation,whichincludes:buildingtheirdigitalcoresuchasmovingthemtothecloud,leveragingdata

113、andAI,andembeddingsecurityacrosstheenterprise;optimizingtheiroperationssuchashelpingourclientsdigitizefaster,accessdigitaltalentandreducecostsaswellasthroughdigitizingengineeringandmanufacturing;andacceleratingtheirrevenuegrowthsuchasthroughusingtechnologyandcreat

114、ivitytocreatepersonalizedconnections,experiencesandtargetedsalesatscale,leveragingdataandAI,transformingcontentsupplychainsandmarketingandcommercemodelsandhelpingcreatenewdigitalservicesandbusinessmodels.Ourclientsturntoustohelpthemdrivereinventionwithouruniq

115、uecombinationofservicesacrossStrategy&Consulting,Technology,Operations,IndustryXandSong.Ourstrategistsanddeepindustry,functional,customerandtechnologyconsultantsworkhand-in-handwithourclientsandacrossservicestoshapeanddeliverthesereinventions.Atthesametime,weseeAIa

116、sthenewdigital.Likedigital,AIisbothatechnologyandanewwayofworking,anditsfullvaluewillonlycomefromstrategiesbuiltonbothproductivityandgrowth.Andwebelieveitwillbeusedineverypartoftheenterprise.WealsobelievetheintroductionofgenerativeAIsignifiesatransfo

117、rmativeerathatissettodrivegrowthforusandourclients.ToaccomplishreinventionandtakeadvantageofAI,businessesneedtofocusontalent,whichincludes:accessingthebestpeopleattherighttime,placeandcost;beingatalentcreatortokeeppeoplemarket-relevant;andunlockingthepoten

118、tialoftalent.Ourmanagedservicesarestrategicforourclientsascompaniesseektomovefaster,embraceAIandautomationandleverageourdigitalplatformsandtalentaswellasreducecosts.Asclientsreinvent,webelievethattrendssuchassustainabilitywillcontinuetobeforcesbehindtheir

119、needtoreinventandtheoutcomesoftheirreinventions.Webelieveourstrategytodeliver360valuemakesusanattractivedestinationfortoptalent,atrustedpartnertoourclientsandecosystem,andarespectedmemberofourcommunities.TableofContentsACCENTURE2024FORM10-KItem1.Business3Ke

120、yenablersofourgrowthstrategyinclude:OurPeopleAsatalent-andinnovation-ledorganization,acrossourentirebusinessourpeoplehavehighlyspecializedskillsthatdriveourdifferentiationandcompetitiveness.Wecaredeeplyforourpeople,andarecommittedtoacultureofsharedsuccess,toin

121、vestinginourpeopletoprovidethemwithboundarylessopportunitiestolearnandgrowintheircareersthroughtheirworkexperienceandcontinueddevelopment,trainingandreskilling,andtohelpingthemachievetheiraspirationsbothprofessionallyandpersonally.Wehaveanunwaveringcommitmentt

122、oinclusionanddiversity.OurCommitmentWeareapurpose-drivencompany,committedtodeliveringonthepromiseoftechnologyandhumaningenuitybycontinuouslyinnovatinganddevelopingleading-edgeideasandleveragingemergingtechnologiesinanticipationofourclientsneeds.Ourcultureisunder

123、pinnedbyourcorevaluesandCodeofBusinessEthics,whicharekeydriversofthetrustourclientsandpartnersplaceinus.OurFoundationOurLeadershipEssentialssetthestandardforwhatweexpectfromourpeople.Ourgrowthmodel,whichleveragesourglobalsales,clientexperienceandinnovation

124、,whileorganizingaroundgeographicmarketsandindustrygroupswithinthosemarkets,enablesustobeclosetoourclients,peopleandpartnerstoscaleefficiently.Ourenduringshareholdervaluepropositionisalsoakeyelementofthefoundationthatenablesustoexecuteonourgrowthstrategythr

125、oughthefinancialvalueitcreates.GeographicMarketsOurgeographicmarketsNorthAmerica,EMEAandGrowthMarketsbringtogetherintegratedserviceteams,whichtypicallyconsistofindustryandfunctionalexperts,technologyandcapabilityspecialistsandprofessionalswithlocalmarketknowledgeand

126、experience,tomeetclientneeds.Thegeographicmarketshaveprimaryresponsibilityforbuildingandsustaininglong-termclientrelationships;bringingtogetherourexpertisefromaroundtheglobeandcollaboratingacrossourbusinesstosellanddeliverourfullrangeofservicesandcapabilities;en

127、suringclientsatisfaction;andachievingrevenueandprofitabilityobjectives.Whileweserveclientsinlocallyrelevantways,ourglobalfootprintandscaleineverymajorcountrygiveustheabilitytoleverageourexperienceandpeoplefromaroundtheworldtoaccelerateoutcomesforourclients.O

128、urthreegeographicmarketsareourreportingsegments.Thepercentofourrevenuesrepresentedbyeachmarketisshownatright.PercentofFiscal2024RevenueNorthAmerica47%EMEA35%GrowthMarkets17%TableofContentsACCENTURE2024FORM10-KItem1.Business4ServicesWebringtogetherskills,capabilities

129、,industryexperienceandfunctionalexpertisetohelpourclientsachievetangibleoutcomesandcreate360value.Strategy&ConsultingWeworkwithC-suiteexecutives,leadersandboardsoftheworldsleadingorganizations,helpingthemreinventeverypartoftheirenterprisetodrivegreatergrowth,enha

130、ncecompetitiveness,implementoperationalimprovements,reducecost,deliversustainable360stakeholdervalue,andsetanewperformancefrontierforthemselvesandtheindustryinwhichtheyoperate.Ourdeepindustryandfunctionalexpertiseissupportedbyproprietaryassetsandsolutionsthathelp

131、organizationstransformfasterandbecomemoreresilient.Underpinnedbytechnology,data,analytics,AI,changemanagement,talent,learningandsustainabilitycapabilities,ourStrategy&Consultingserviceshelparchitectandaccelerateallaspectsofanorganizationsreinvention.TechnologyWeprovideinnov

132、ativeandcomprehensiveservicesandsolutionsthatspancloud;systemsintegrationandapplicationmanagement;security;intelligentplatformservices;infrastructureservices;softwareengineeringservices;dataandAI;automation;andglobaldeliverythroughourAdvancedTechnologyCenters.Wecontinuousl

133、yinnovateourservices,capabilitiesandplatformsthroughearlyadoptionofnewtechnologiessuchasgenerativeAI,blockchain,robotics,5G,edgecomputing,metaverseandquantumcomputing.Weprovidearangeofcapabilitiesthataddressesthechallengesfacedbyorganizationstoday,includinghowtoach

134、ievereinvention,managechangeanddevelopnewgrowthopportunities.WearecontinuouslyinnovatingandinvestinginR&Dforbothexistingandnewformsoftechnology.OurfocusinourAccentureLabsincludesfurtheringinnovationbeyondtraditionalboundaries,suchasscienceandspacetechnologies.Ou

135、rinnovationhubsaroundtheworldhelpclientsinnovateatunmatchedspeed,scopeandscale.Wehavestrongrelationshipswiththeworldsleadingtechnologycompanies,aswellasemergingstart-ups,whichenableustoenhanceourserviceofferings,augmentourcapabilitiesanddeliverdistinctivebusine

136、ssvaluetoourclients.Ourstrongecosystemrelationshipsprovideasignificantcompetitiveadvantage,andweareakeypartnerofabroadrangeoftechnologyproviders,includingAdobe,Alibaba,AmazonWebServices,BlueYonder,Cisco,Databricks,Dell,Google,HPE,IBMRedHat,Microsoft,NVIDIA,Oracle,PaloAl

137、toNetworks,Pegasystems,Salesforce,SAP,ServiceNow,Snowflake,VMware,Workdayandmanyothers.Inadditiontoourmaturepartners,weinvestinemergingtechnologiesthroughAccentureVentures.Wepushtheboundariesofwhattechnologycanenableandhelpclientsgetthemostvalueandbestcapabilitieso

138、utofplatforms.OperationsWeoperatebusinessprocessesonbehalfofclientsforspecificenterprisefunctions,includingfinanceandaccounting,sourcingandprocurement,supplychain,marketingandsales,andhumanresources,aswellasindustry-specificservices,suchasplatformtrustandsafety,bankin

139、g,insurance,networkandhealthservices.Wehelporganizationstoreinventthemselvesthroughintelligentoperations,enabledbySynOps,ourcloudenabledplatformthatempowerspeoplewithdata,processes,automation,generativeAIandabroadecosystemoftechnologypartnerstotransformenterpriseoper

140、ationsatspeedandscale.IndustryXWecombineourdigitalcapabilitieswithdeepengineeringandmanufacturingexpertise.Byusingthecombinedpowerofdigitalanddatawehelpourclientstoreinventandreimaginetheproductstheymakeandhowtheymakethem.Thisincludeshelpingourclientstod

141、igitallytransformhowtheircapitalprojectsareplanned,managedandexecuted,fromplantandassetconstructiontopublicinfrastructure,powergridsanddatacenters.Wecollaboratecloselywithourplatformandsoftwarepartnerstohelpourclientsachievecompressedtransformationsbyredefiningh

142、owtheirproductsaredesignedandengineered,tested,sourcedandsupplied,manufactured,andserviced,returnedandrenewed.Wealsodesign,manufacture,andassembleourownadvancedautomationequipment,roboticsandotherspecializedcommercialhardwaretosupportourclientsoperations.Throughtheuse

143、ofdataandtransformativetechnologiessuchasAIandgenerativeAI,InternetofThings,artificialreality/virtualreality,advancedrobotics,digitaltwinsandmetaverse,wehelpourclientsreinventtoachievegreaterresilience,productivityandsustainabilityintheircoreoperationsanddesignand

144、engineerintelligentproductsfasterandmorecosteffectively.Andindoingso,wehelpthemcreatenew,hyper-personalizedexperiencesandintelligentproductsandservices.SongWehelpourclientscreatenew,hyper-personalizedexperiencesandservicesthatareintelligentlydesignedtofosterloyalty

145、anddrivegrowthbymakingcustomerinteractionsmorecompelling,useful,andsimplefrominitialinteractionthroughongoingcustomerservice.Oursuiteofservicesspansdesign,digitalproducts,marketing,commerce,andcustomerservice.Wecreateproductsandexperiencesthatresonatedeeplywithusers

146、acrossmultiplechannels.Wehelpbrandsamplifytheirvalue,bymakingtheirpropositionsclearandinspiringtostandoutinacrowdedmarketplace.Ourcommercestrategiesaredesignedtoenhancesaleseffectivenessandcreateseamlessbuyingexperiences.Ourcustomerserviceinnovationshelpmakesu

147、pportmoreresponsiveandaccessible.Webringcrossindustryexpertise,underpinningtheseserviceswithTableofContentsACCENTURE2024FORM10-KItem1.Business5technology.Weleveragethecombinedpowerofstrategy,dataandAI(includinggenerativeAI),ecosystempartnerships,andourabilitytoscale

148、andmanageprogramsonbehalfofourclients.Bydoingso,weenhanceourcreativeprocesses,solveclientchallengesmoreeffectively,andprovidesolutionsthataredesignedtobeadvanced,ethicallysoundandsustainabletohelpourclientsreinventhowtheyengagewiththeircustomers.TableofConten

149、tsACCENTURE2024FORM10-KItem1.Business6IndustryGroupsWebelievethedepthandbreadthofourindustryexpertiseisakeycompetitiveadvantagewhichallowsustobringclient-specificindustrysolutionstoourclientstoacceleratevaluecreation.Ourindustryfocusgivesusanunderstandingof

150、industryevolution,businessissuesandtrends,industryoperatingmodels,capabilitiesandprocessesandnewandemergingtechnologies.Thebreadthofourindustryexpertiseenablesustocreatesolutionsthatareinformedbycrossindustryexperience.Wegotomarketthroughthefollowingfiveindustry

151、groupswithinourgeographicmarkets.Communications,Media&TechnologyFY24Revenuesof$10.8BPercentofGroupsFY24Revenue40%18%42%Communications&MediaHighTechSoftware&PlatformsB2CandB2Bcommunicationsserviceproviders(bothfixedandmobile),MVNO(mobilevirtualnetworkoperators)andnetworkinfra

152、structurecompaniesinclusiveofedgeandIOTconnectivityinfrastructure,cableandsatellitecommunications,broadcastersandTVnetworks,gaming,print,onlineandtraditionalpublishing,entertainment,sports,contentproducers(includingstudios),contentaggregatorsandstreamingliveevents(sports)and

153、mediainfrastructureproviders,integratedadvertisingagenciesandcreativeEnterprisetechnology,hardware,andassociatedmanufacturing;consumertechnology,electronics,batteries,andassociatedmanufacturing;networkequipmentanddeviceprovidersandmanufacturers,datacenters;semiconductorincluding

154、silicondesignanddevelopment,foundries,capitalequipment,andmanufacturing;medicalequipmentcompaniesandmanufacturersCloud-basedenterpriseandconsumersoftwarecompanies,largelanguagemodelowners;bothsubscriptionandad-drivenconsumerplatformsspanningecommerce,social,media,advertising

155、andgamingFinancialServicesFY24Revenuesof$11.6BPercentofGroupsFY24Revenue69%31%Banking&CapitalMarketsInsuranceRetailandcommercialbanks,mortgagelenders,paymentproviders,corporateandinvestmentbanks,privateequityfirms,marketinfrastructureproviders,wealthandassetmanagementfirms,b

156、roker/dealers,depositories,exchanges,clearingandsettlementorganizations,retirementservicesprovidersandotherdiversifiedfinancialenterprisesPropertyandcasualty,lifeandannuitiesandgroupbenefitsinsurers,reinsurancefirmsandinsurancebrokersHealth&PublicServiceFY24Revenuesof$13.8BP

157、ercentofGroupsFY24Revenue31%69%HealthPublicServiceHealthcareproviders,suchashospitals,publichealthsystems,policy-makingauthorities,healthinsurers(payers),andindustryorganizationsandassociationsDefensedepartmentsandmilitaryforces;publicsafetyauthorities;justicedepartments;human

158、andsocialservicesagencies;educationalinstitutions;non-profitorganizations;cities;transportationagencies;andpostal,customs,revenueandtaxagenciesTableofContentsACCENTURE2024FORM10-KItem1.Business7OurworkwithclientsintheU.S.federalgovernmentisdeliveredthroughAccentureFedera

159、lServices,aU.S.companyandawhollyownedsubsidiaryofAccentureLLP,andrepresentedapproximately37%ofourHealth&PublicServiceindustrygroupsrevenuesand17%ofourNorthAmericarevenuesinfiscal2024.ProductsFY24Revenuesof$19.6BPercentofGroupsFY24Revenue46%34%20%ConsumerGoods,Retai

160、l&TravelServicesIndustrialLifeSciencesFoodandbeverage,householdgoods,personalcare,tobacco,fashion/apparel,agribusinessandconsumerhealthcompanies;supermarkets,hardlineretailers,mass-merchandisediscounters,department,quickserveandconveniencestoresandspecialtyretailers;aviation;andho

161、spitalityandtravelservicescompaniesIndustrial&electricalequipmentmanufacturersandindustrialsuppliers;andconstruction,heavyequipment,consumerdurables,engineeringservices,realestate,freight&logistics,aerospace&defense,automotive&mobilityandpublictransportationcompaniesBiopharmaceutic

162、al,medicaltechnologyanddistributorsResourcesFY24Revenuesof$9.1BPercentofGroupsFY24Revenue29%25%46%Chemicals&NaturalResourcesEnergyUtilitiesPetrochemicals,specialtychemicals,polymersandplastics,gasesandagriculturalchemicalscompanies,aswellasthemetals,mining,forestproductsandbu

163、ildingmaterialsindustriesOilandgasindustries,includingupstream,midstream,downstream,oilfieldservices,cleanenergyandenergytradingcompaniesPowergeneratorsanddevelopers,includingnuclear,renewablesandotherconventionalgenerators;electricandgastransmissionanddistributionoperators

164、,energyandenergyserviceretailers;water,wasteandrecyclingserviceprovidersTableofContentsACCENTURE2024FORM10-KItem1.Business8PeopleOverviewWeareatalent-andinnovation-ledorganizationwithapproximately774,000peopleasofAugust31,2024,whoseskillsandspecializationareasignific

165、antsourceofcompetitivedifferentiation.Weserveclientsatanygiventimeinmorethan120countries,withofficesandoperationsin52countries.ThemajorityofourpeopleareinIndia,thePhilippinesandtheU.S.Wehaveacultureofsharedsuccess,whichisdefinedassuccessforourclients,our

166、people,ourshareholders,ourpartnersandourcommunities.Thatcultureisbuiltuponfourtangiblebuildingblocksourbeliefs,ourbehaviors,thewaywedevelopandrewardourpeopleandthewaywedobusiness.OurBeliefsandBehaviorsOurleadershipessentialssetthestandardforwhatweexpectofal

167、lourpeople:alwaysdotherightthing,ineverydecisionandaction;leadwithexcellence,confidenceandhumility,asdemonstratedbybeingalearner,buildinggreatteamsandbeingnaturallycollaborative;exemplifyclient-centricityandacommitmenttoclientvaluecreation;actasatruepartner,toea

168、chother,ourclients,ourecosystemandourcommunitiescommittedtosharedsuccess;caredeeplyforallourpeopletohelpthemachievetheiraspirationsprofessionallyandpersonally;liveourunwaveringcommitmenttoinclusion,diversityandequality,asdemonstratedbypersonalimpactandoverallresu

169、lts;havethecouragetochangeandtheabilitytobringourpeoplealongthejourney;andactivelyinnovateseekingnewanswers,applyingatech,AIanddatafirstmindset,lookinginternallyacrossAccentureandoutsidetopartners,competitors,start-ups,clients,academiaandanalyststolearn,respectfullyc

170、hallengeourassumptionsandapplytheinnovation,andcultivateandrewardourpeoplefordoingthesame.Listeningtothevoicesofourpeopleprovidestheinputtoensurethattheyhavethetoolsandresourcestodotheirjobsandtherightlearningopportunities,andthattheyexperienceapositive

171、,respectfulandinclusiveworkenvironment.Wedothisonanongoingbasisacrossvariouschannels,includingsurveysandforums.AmongourpeoplewhoparticipatedintheGreatPlaceToWorkTrustIndexSurvey,78%agreedthat“Takingeverythingintoaccount,Iwouldsaythisisagreatplacetowork.”Addi

172、tionally,wearerecognizedasatop10placetoworkin11countries,representingmorethan70%ofourpeople.Ourpurposeistodeliveronthepromiseoftechnologyandhumaningenuity.Ourstrategyistodeliver360valueforallourstakeholdersbyhelpingthemcontinuouslyreinvent.Todrivereinven

173、tion,innovationmustbeattheforefront,whichrequiresustoattract,developandinspiretoptalent.Talentisoneofourmostimportantareasofcompetitivedifferentiation.Aspartofourtalentstrategy,wehireanddeveloppeoplewhohavedifferentbackgrounds,differentperspectives,anddifferent

174、livedexperiences.Thesedifferencesensurethatwehaveandattractthecognitivediversitytodeliveravarietyofperspectives,observations,andinsightswhichareessentialtodrivetheinnovationneededtoreinvent.Tohelpachievethisdiversitywesetgoals,sharethempublicly,andcollectdatat

175、omeasureourprogress,continuouslyimprove,andholdourleadersaccountableforensuringwehavethemostinnovativeandtalentedpeopleinourindustry.Thisapproachisakeydriverofourprogress.WerecognizethatsomepeoplecometoAccenturehavingfacedobstaclesasanaspectoftheiridentit

176、yorlivedexperience.AtAccenture,wearecommittedtoharnesstheseperspectivesandensurethatallofourpeoplehavetheopportunitytothriveandunlocktheirfullpotential.Weareameritocracy.Ourintentionistofosteracultureandaworkplaceinwhichallofourpeoplefeelasenseofbelo

177、ngingandarerespectedandempoweredtodotheirbestworkandtocreate360valueforallourstakeholders.TableofContentsACCENTURE2024FORM10-KItem1.Business9Weare48%women,comparedtoourgenderparitygoalby2025.And,wearecurrently30%womenmanagingdirectors,inlinewithour2025goal

178、.Wearealsoworkingtowardourtotalworkforce2025raceandethnicitygoalsintheU.S.,theU.K.,andSouthAfrica,whichweannouncedin2020.IntheU.S.,AfricanAmericanandBlackcolleaguesrepresent12%ofourworkforce,inlinewithourgoal.Additionally,HispanicAmericanandLatinxcolleaguesre

179、present10%ofourworkforce,comparedtoourgoalof13%.IntheU.K.,Blackcolleaguesrepresent6%ofourworkforcecomparedtoourgoalof7%.InSouthAfrica,AfricanBlackcolleaguesrepresent47%ofourworkforcecomparedtoourgoalof68%.Colouredcolleaguesrepresent10%ofourworkforce,inlinewi

180、thourgoal.Wearecommittedtopayequityandhaveprocessesinplacetocompensateourpeoplefairlyacrossgender,raceandethnicity.PayequityatAccenturemeansthatourpeoplereceivepaythatisfairandconsistentwhenconsideringsimilarityofwork,locationandtenureatcareerlevel.Wecond

182、mployeeswereexcludedfromtheanalysis).Byraceandethnicity,welikewisehaddollar-for-dollar,100%payequityintheU.S.,theU.K.andSouthAfrica,whicharethelocationswherewecurrentlyhavethedataavailabletouseforthispurpose.Weare48%Womencomparedtoourgoalof50%by2025.Weareno

183、w30%Womenmanagingdirectorsinlinewithourgoalof30%by2025.TheWayWeDevelopandRewardOurPeopleOurfocusistocreatetalentandunlockthepotentialofourpeople,tocreatestrongleaders,andtohelpthemachievetheirprofessionalandpersonalaspirations,whilecontinuouslypivotingtomee

184、tnewclientdemands.Duringfiscal2024,weinvested$1.1billioninlearningandprofessionaldevelopment.Withourdigitallearningplatform,wedeliveredapproximately44milliontraininghours,anincreaseof10%comparedwithfiscal2023,predominantlyduetogenerativeAItraining.Wehaveskillsdata

185、forourpeople,enablingustoflexiblyrespondtoshiftingclientneedswhilealsorecommendingskill-specifictrainingbasedonanindividualsinterests.Weupskillpeopleatscale,whileproactivelydefiningnewskillsandrolesinanticipationofclientneeds.Wealsocontinuetosteadilyincrease

186、ourData&AIworkforce,reachingapproximately57,000skilledData&AIpractitionersattheendoffiscal2024,againstourgoalofdoublingourData&AIworkforceto80,000bytheendoffiscal2026.Wearefocusedonrigorous,job-specifictrainingthroughkeyindustrycertificationsandpartnershipswit

187、hleadinguniversitiesaroundtheglobe.Wealsotrainourpeopleoninclusionandmitigatingunconsciousbias.Wepromotedapproximately97,000peopleinfiscal2024,demonstratingourcontinuedcommitmenttocreatingvibrantcareersandopportunitiesforourpeople.Webalanceoursupplyofskillswit

188、hchangesinclientdemand.Wedothisthroughadjustinglevelsofnewhiringandmanagingourattrition(bothvoluntaryandinvoluntary).Webelievepeoplearedrawntoourstrongpurpose,valuesandreputation.Forfiscal2024,attrition,excludinginvoluntaryterminations,was13%,consistentwithfiscal

189、2023.Forthefourthquarteroffiscal2024,annualizedattrition,excludinginvoluntaryterminations,was14%,consistentwiththethirdquarteroffiscal2024.Accenturestotalrewardsconsistofcashcompensation,equityandawiderangeofbenefits.Ourtotalrewardsprogramisdesignedtorecognizeour

190、peoplesskills,contributionsandcareerprogression.Basesalary,bonusandequityaretailoredtothemarketwhereourpeopleworkandlive.Certainrewards,likeequityandbonuses,areopportunitiesforourpeopletoshareintheoverallsuccessofourcompany.Asourpeopleadvanceintheircareers,t

191、heyhavegreateropportunitiestoberewarded.Accenturesequitablerewardsgobeyondfinancialrewardsandincludehealthandwell-beingprogramsthatcareforourpeople.TableofContentsACCENTURE2024FORM10-KItem1.Business10TheWayWeDoBusinessAtAccenture,ourpeoplecaredeeplyaboutdoingt

192、herightthing.Together,wehaveproventhatwecansucceedprovidingvaluetoourclientsandshareholdersandopportunitiesforourpeoplewhilebeingapowerfulforceforgood.Oursharedcommitmenttooperatingwiththehighestethicalstandardandmakingapositivedifferenceineverythingwedois

193、whatwebelievedifferentiatesAccenture.Webelieveintransparency,thattransparencybuildstrust,andthatwemustearnthetrustofourclients,ourpeople,ourpartnersandourcommunitieseachandeveryday.OurCodeofBusinessEthicsisorganizedintosixfundamentalbehaviors:MakeYourConduct

194、Count;ComplywithLaws;DeliverforOurClients;ProtectPeople,InformationandOurBusiness;RunOurBusinessResponsibly;andBeaGoodCorporateCitizen.Itappliestoallourpeopleregardlessoftheirtitleorlocation.WithourCodeofBusinessEthics,wewanttohelpourpeoplemakeethicalbehavior

195、anaturalpartofwhatwedoeverydaywitheachother,ourclients,ourpartnersandourcommunities.Accenturescommitmenttoandfocusonourpeopleandculturehasgeneratedsignificantrecognition,includingNo.1ontheFTSE(formerlyRefinitiv)DiversityandInclusionIndexforthefifthtimeinseve

196、nyears;EthispheresWorldsMostEthicalCompaniesfor17consecutiveyears;andrankingNo.10among25companiesonGreatPlaceToWorkWorldsBestWorkplaces.OurHealth,SafetyandWell-BeingWearecommittedtocreatingaplacewherepeoplecanbesuccessfulbothprofessionallyandpersonally.Wetake

197、aholisticviewofwell-beingincludingphysical,mental,emotionalandfinancialwell-beingprovidingspeciallydefinedprogramsandpracticestomeetourpeoplesfundamentalhumanneeds.TableofContentsACCENTURE2024FORM10-KItem1.Business11EnvironmentalSustainabilityWehelpourclientstogether

198、withourecosystempartners,todefine,measureandachievetheirenvironmental,socialandgovernancegoalsbyconnectingsustainabilitywiththeirtransformationagendasacrosstheirstrategyandoperationstomaketheirvaluechainsmoresustainable.Wehaveastrongcommitmenttoenvironmentalsusta

199、inabilityinhowweoperateourbusiness,andweholdourselvesaccountabletoclearandmeasurableobjectives.Forexample,in2020,weestablisheda2025carbonremovalgoalpreviouslyreferredtoasour2025net-zeroemissionsgoalandweareontracktoachievethisgoal.Ourenvironmentgoalsdiscusse

200、dbelowspanthreeareas:reducingandremovingourcarbonemissions,movingtowardzerowasteandplanningforwaterrisk.OurGoalstoReduceandRemoveourCarbonEmissionsOurgreenhousegas(GHG)emissionsprimarilyresultfrombusinesstravelandpurchasedgoodsandservices,sincewehave100%renewa

201、bleelectricityinourfacilities.Wecontinuetoworktowardour2025carbonremovalgoalbyfirstfocusingonreductionsacrossourScope1,2,and3emissionsandthenremovinganyremainingemissionsthroughnature-basedcarbonremovalprojects.WeareasignatorytotheUNGlobalCompactBusinessA

202、mbitionfor1.5CPledge,committingtodoourparttokeepglobalwarmingbelow1.5CelsiusinalignmentwiththeParisAgreementandthecriteriaandrecommendationsoftheScienceBasedTargetsinitiative(SBTi).In2018,weestablishedaSBTi2025near-termemissionsreductiontarget,whichwehavesu

203、rpassed.Duringfiscal2024,wereceivedSBTiapprovalfornet-zeroGHGemissionstargetsalignedwithSBTisCorporateNet-ZeroStandard,includingnewnear-termandlong-termreductiontargets.Weareontracktoachieveour2025carbonremovalgoalandwesetnewgoalsforthefuture.SBTi-ApprovedNet-

204、ZeroTargetsFiscal2030Near-termTargets80%reductionofabsoluteScope1and2GHGemissionsfromfiscal2019baseyear.55%reductionofScope3GHGemissionsperunitofrevenuefromfiscal2019baseyear.Fiscal2040Long-termTargets90%reductionofabsoluteScope1and2GHGemissionsfromfiscal

205、2019baseyear.90%reductionofabsoluteScope3GHGemissionsfromfiscal2019baseyear.OurActionstoReduceCarbonEmissionsOurapproachtocarbonreductioninsupportofourgoalsincludes:Maintaining100%renewableelectricity.In2023,weachievedourgoalof100%renewableelectricityinourfac

206、ilitiesandwemaintainedthisinfiscal2024.Aswedonotownourfacilitiesandprocuremostofourenergyfromthegrid,wepurchaserenewableelectricitycontractsequivalenttotheamountofelectricityweconsume.Goingforward,weplantomaintain100%renewableelectricityinourfacilities.Asw

207、epurchaserenewableelectricity,wealsosupportthegenerationofmorerenewablesourcesofelectricity.Enablinglowcarbonbusinesstravel.Wecontinuetousetechnologytofacilitatemorecostandcarbon-efficientdeliveryforourclientsandourbusinessandhaveimplementedaninternalcarbonpr

208、iceontraveltoencourageclimatesmarttraveldecisions.Inaddition,wehavedevelopedanalyticsandreportingfocusedonourbusinesstravelemissionssothatwecanshareemissionsdatawithourclientsaspartofourdeliveryactivities.Engagingoursuppliers.Weareworkingwithoursuppliersto

209、reduceourScope3emissions.Ourgoalisthat90%ofourkeysuppliersdisclosetheirenvironmentaltargetsandtheactionsbeingtakentoreduceemissionsbytheendof2025.Weareontracktomeetthisgoal,with89%ofkeysuppliersdisclosingtheirtargetsand96%disclosingtheactionstheyareta

210、kingtoreducetheiremissions.Keysuppliersaredefinedasvendorsthatrepresentasignificantportionofour2019Scope3emissions.CarbonRemovalNature-basedcarbonremoval.Toaddressourremainingemissions,weareinvestinginnature-basedcarbonremovalprojectstoremovecarbonfromtheatmos

211、phere.Weplantobeginapplyingcarbonremovalcreditsinfiscal2025.OurTableofContentsACCENTURE2024FORM10-KItem1.Business12nature-basedcarbonremovalprojectswillalsosupportandrespecttheuniversalprinciplesoftheUNGCintherelevantareasofhumanrights,labor,environment,anticorr

212、uptionandtheUNSustainableDevelopmentGoals(SDGs).MovingTowardZeroWasteAddressinge-wasteandofficefurniture.Wehaveagoalofreusingorrecycling100%ofoure-waste,suchascomputersandservers,aswellasallourofficefurniture,bytheendof2025.Duringfiscal2024,wereusedorrecycle

214、minatesingle-useplasticsinourofficelocations.Duringfiscal2024,wecontinuedtomeetourgoalofeliminatingsingle-useplasticsinourofficelocationsbypurchasingreusableandplastic-freeitems.PlanningforWaterRiskMitigatingthepotentialimpactsofclimatechange-relatedwaterrisk.Al

215、thoughAccentureisnotawater-intensivecompany,tosafeguardourpeopleandoperationswearedevelopingwaterresiliencyactionplanstoreducetheimpactofclimate-relatedflooding,droughtandwaterscarcityonourbusinessandourpeopleinhigh-riskareas.Wehavecompletedplansforapproxima

216、tely90%ofourfacilitiesinhigh-riskareas.TableofContentsACCENTURE2024FORM10-KItem1.Business13GlobalDeliveryCapabilityAkeydifferentiatorisourglobaldeliverycapability.WehaveoneoftheworldslargestnetworksofcenterswithdeepcapabilitiesinStrategy&Consulting,Technology,Opera

217、tions,IndustryXandSong,thatallowsustohelpourclientscreateexceptionalbusinessvalue.Itbringstherightpeopleattherighttimetoourclientsfromanywhereintheworldbothinphysicalandvirtualworkingenvironmentsacapabilitythatisparticularlycrucialasbusinessneedsandcondit

218、ionschangerapidly.Ourglobalapproachprovidesscalableinnovation;standardizedprocesses,methodsandtools;automationandAI;industryexpertiseandspecializedcapabilities;costadvantages;foreignlanguagefluency;proximitytoclients;andtimezoneadvantagestodeliverhigh-qualitysolutions.Emph

219、asizingquality,productivity,reducedrisk,speed-to-marketandpredictability,ourglobaldeliverymodelsupportsallpartsofourbusinesstoprovideclientswithprice-competitiveservicesandsolutions.InnovationandIntellectualPropertyWearecommittedtodevelopingleading-edgeideasandlevera

220、gingemergingtechnologiesandweseeinnovationasasourceofcompetitiveadvantage.WeuseourinvestmentinR&Donwhichwespent$1.2billion,$1.3billionand$1.1billioninfiscal2024,2023and2022,respectivelytohelpclientsaddressnewrealitiesinthemarketplaceandtofacethefuturewithc

221、onfidence.Ourinnovationexpertsworkwithclientsacrosstheworldtoimaginetheirfuture,buildandco-createinnovativebusinessstrategiesandtechnologysolutions,andthenscalethosesolutionstosustaininnovation.Weharnessouruniqueintellectualpropertytodelivertheseinnovationservice

222、s.Wehaveaglobalportfolioofpatentsandpendingpatentapplicationscoveringvarioustechnologyareas,includingAI,cloud,metaverse,cybersecurity,blockchain,automation,extendedreality,analyticsandquantum.Weleveragepatent,tradesecretandcopyrightlawsaswellascontractualarrangementsand

223、confidentialityprocedurestoprotecttheintellectualpropertyinourinnovativeservicesandsolutions.Theseincludeourproprietaryplatforms,software,reusableknowledgecapital,andotherinnovations.Wealsohavepoliciestorespecttheintellectualpropertyrightsofthirdparties,suchasourc

224、lients,partners,vendorsandothers.Webelieveourcombinationofpeople,assetsandcapabilities,includingourglobalnetworkofmorethan100innovationhubs,makesAccentureoneoftheleadingstrategicinnovationpartnersforourclients.Wehavedeepexpertiseininnovationconsultingincludingstr

225、ategy,culturechangeandbuildingnewbusinessmodelsthroughtolong-termtechnologyinnovation,whichcreatestheproductsandmarketsofthefuture.Thisisallsupportedbyourinnovationapproach,whichincludesAccentureResearch,AccentureVenturesandAccentureLabsaswellasourStudios,Innova

226、tionCentersandDeliveryCenters.Ourresearchandthoughtleadershipteamshelpidentifymarket,technologyandindustrytrends.AccentureVenturespartnerswithandinvestsingrowth-stagecompaniesthatcreateinnovativeenterprisetechnologies.AccentureLabsincubateandprototypenewconceptsthr

227、oughappliedresearchanddevelopmentprojects.Withinthis,weincubateandapplyemergingtechnologyinnovationtobusinessarchitectures,includingblockchain,metaverse,extendedrealityandquantum.ToprotectAccenturesbrands,werelyonintellectualpropertylawsandtrademarkregistrationsheldar

228、oundtheworld.TrademarksappearinginthisreportarethetrademarksorregisteredtrademarksofAccentureGlobalServicesLimited,AccentureGlobalSolutionsLimited,orthirdparties,asapplicable.TableofContentsACCENTURE2024FORM10-KItem1.Business14CompetitionAccentureoperatesinahighlyco

229、mpetitiveandrapidlychangingglobalmarketplace.WecompetewithavarietyoforganizationsthatofferservicesandsolutionscompetitivewiththoseweofferbutwebelievenoothercompanyoffersthefullrangeofservicesatscalethatAccenturedoes,whichuniquelypositionsusinahighlycompeti

230、tivemarket.Ourclientstypicallyretainusonanon-exclusivebasis.OurcompetitorsincludelargemultinationalITserviceproviders,includingtheservicesarmsoflargeglobaltechnologyproviders;off-shoreITserviceprovidersinlower-costlocations,particularlyinIndia;accountingfirmsandcon

231、sultanciesthatprovideconsulting,managedservicesandotherITservicesandsolutions;solutionorserviceprovidersthatcompetewithusinaspecificgeographicmarket,industryorservicearea,includingadvertisingagencyholdingcompanies,engineeringservicesprovidersandtechnologystart-ups;a

232、ndin-houseITdepartmentsoflargecorporationsthatusetheirownresourcesratherthanengageanoutsidefirm,suchasglobalcapabilitycenters(“GCCs”).WebelieveAccenturecompetessuccessfullyinthemarketplacebecause:Wearefocusedoncreating360value,whichwedefineasdeliveringthefina

233、ncialbusinesscaseanduniquevalueaclientmaybeseeking,andstrivingtopartnerwithourclientstoachievegreaterprogressoninclusionanddiversity,reskillandupskillourclientsemployees,helpourclientsachievetheirsustainabilitygoals,andcreatemeaningfulexperiences,bothwithAccen

234、tureandforthecustomersandemployeesofourclients;Weareatrustedpartnerwithlong-termclientrelationshipsandaproventrackrecordfordeliveringfromstrategytoexecution,onlarge,complexprogramsatspeedthatdriveoutcomesandtangiblevalue;Weprovideabroadrangeofservicesbrin

235、gingtogetherourcapabilitiesatscaleandhaveasignificantpresenceineverymajorgeographicmarket,enablingustoleverageourglobalexpertiseinalocalcontexttodeliverthebestsolutions,andourmanagedserviceshelpcompaniesmovefasterbyleveragingourdigitalplatformandtalentand

236、reducecosts;Thebreadthandscaleofourtechnologycapabilities,combinedwithourstrongrelationshipswithourtechnologyecosystempartners,enableustohelpclientstransformandre-platforminasustainablewayatspeed;Wehavedeepindustryandcross-industryexpertise,whichenableustoacc

237、eleratevalueasclientstransformtheirproducts,customerexperiencesandoptimizetheiroperations;Wecontinuouslyinvestinadvancedtools,methodsandplatforms,andthehighlyspecializedskillsofourpeople,tocreaterepeatableindustryandcrossindustrysolutionsandassets,thatcanscaleat

238、speed,leveragingourdeepexperience,knowledgeandinsightsacrossindustries,functionsandservices,oftenwithourecosystempartners;Ourindustry-leadinginnovationapproachincludingAccentureResearch,AccentureVenturesandAccentureLabsaswellasourStudios,InnovationCentersandDeliveryCen

239、tersreflectsourcommitmenttocontinuousinnovationandenablesustorapidlyidentify,incubate,andscaleemergingtechnologysolutionsforourclients;WehavedeepexperienceinAI,havingembeddedAIacrossourworldwideservicedeliveryapproachformorethanadecade,andaremakingsignificanti

240、nvestmentsinsolutionsatscaletohelpourclientsresponsiblyadvanceanduseAI,andgenerativeAI,todevelopnewstrategies,operatingmodels,businesscasesanddigitalcorearchitecture,enablingthemtoachievegreatergrowth,efficiency,andresiliency,whileacceleratingvalue;andOurgoalistor

241、ecruitthemosttalentedpeopleinourmarkets,andwehaveanunwaveringcommitmenttoinclusionanddiversity,whichcreatesanenvironmentthatunleashesinnovation,andaworld-classlearningorganizationthathelpsuscontinuouslyinvestinthedevelopmentofourpeople,andwebelieveourstrategy

242、todeliver360valuemakesusanattractivedestinationfortoptalent,atrustedpartnertoourclientsandecosystem,andarespectedmemberofourcommunities.TableofContentsACCENTURE2024FORM10-KItem1.Business15InformationAboutOurExecutiveOfficersOurexecutiveofficersasofOctober10,

243、2024areasfollows:AngelaBeatty,53,becameourchiefleadershipandhumanresourcesofficerinSeptember2024.FromApril2022toSeptember2024,Ms.Beattywasourgloballeadfortalent,rewardsandemployeeexperience.From2015to2022,sheservedinavarietyofotherleadershiprolesinhumanresou

244、rcesatAccenture,includingastheleadfortotalrewards.PriortojoiningAccenture,Ms.Beattyspent15yearswithTowersWatson(nowWillisTowersWatson)asaconsultantandultimatelypracticeleaderfortherewards,talentandchangebusiness.Ms.BeattyhasbeenwithAccenturefor9years.MelissaBu

245、rgum,52,becameourchiefaccountingofficerinSeptember2022andhasservedasourcorporatecontrollersinceSeptember2021.Priortothat,Ms.BurgumservedasourassistantcorporatecontrollerfromDecember2016toSeptember2021andascontrollerforAccentureFederalServicesfromMay2013toDe

246、cember2016.PriortojoiningAccenture,Ms.BurgumheldcontrollershiprolesattwopubliccompaniesandwaspreviouslyanauditorandconsultantforArthurAndersen.Ms.BurgumhasbeenwithAccenturefor11years.AtsushiEgawa,59,becameourco-chiefexecutiveofficerAsiaPacificandchiefexecutiveof

247、ficerJapaninSeptember2024.SinceSeptember2015,Mr.EgawahasservedasourmarketunitleadinJapan.PriortoSeptember2015,Mr.EgawaledourProductsindustrygroupinJapan.Priortothatrole,heledourConsumerGoodsbusinessinJapan.Hehaspartneredcloselywithnumerousglobalclientsonth

248、eirdigitaltransformationsandwasintegralintheopeningofAccenturesInnovationHubinTokyo.Mr.EgawahasbeenwithAccenturefor35years.MauroMacchi,59,becameourchiefexecutiveofficerEMEAinSeptember2024.FromSeptember2021toSeptember2024,Mr.Macchiservedasourmarketunitleadfor

249、Italy,CentralEuropeandGreece.FromMarch2020toSeptember2021,Mr.MacchiservedastheStrategy&ConsultingleadforEurope.Previously,heservedasourFinancialServicesleadforEuropefromNovember2019toMarch2020,FinancialServicesleadforItaly,CentralEuropeandGreecefromOctober2017

250、toOctober2019andglobalBankingindustryleadforStrategyfromMarch2015toSeptember2017.Mr.MacchihasbeenwithAccenturefor34years.KCMcClure,59,becameourchieffinancialofficerinJanuary2019.FromJune2018toJanuary2019,sheservedasmanagingdirectorFinanceOperations,whereshel

251、edourfinanceoperationsacrosstheentiretyofourbusinesses.FromDecember2016toMay2018,sheservedasourfinancedirectorCommunications,Media&Technology.Priortoassumingthatrole,sheservedasourheadofinvestorrelationsfromSeptember2010toNovember2016,andfromMarch2002toAugust

252、2010,sheservedasourfinancedirectorHealth&PublicService.Ms.McClurehasbeenwithAccenturefor36years.RyojiSekido,57,becameourco-chiefexecutiveofficerAsiaPacificandchiefexecutiveofficerAsiaOceaniainSeptember2024.FromApril2023toSeptember2024,Mr.SekidoservedasourTechnolo

253、gyleadforGrowthMarkets.PriortoMarch2023,Mr.SekidoservedastheTechnologyandCloudFirstleadforAsiaPacific,MiddleEastandAfrica.Inhisearlierroles,heledseveralindustryandtechnologyteamsandservedastheFinancialServicesclientservicegroupleadandtheFinancialServicest

254、echnologyconsultingleadforAPAC.Mr.SekidohasbeenwithAccenturefor32years.TableofContentsACCENTURE2024FORM10-KItem1.Business16ManishSharma,56,becameourchiefexecutiveofficerNorthAmericainSeptember2023andourchiefexecutiveofficertheAmericasinSeptember2024.Priortothat,Mr

255、.SharmaservedasourchiefoperatingofficerfromMarch2022toSeptember2023.FromMarch2020toMarch2022,Mr.SharmaservedasourgroupchiefexecutiveOperations.FromSeptember2016toMarch2020,Mr.SharmaservedasthegroupoperatingofficerforOperations.FromJanuary2009toSeptember2016,M

256、r.SharmawasourseniormanagingdirectorforAccentureOperationsGlobalDeliveryandSolutionDevelopmentandglobalsalesleadforAccentureOperationsBusinessProcessOutsourcing(BPO).Previously,heledourBPOoperationsintheAsiaPacificregion.Mr.SharmahasbeenwithAccenturefor29years.

257、JulieSweet,57,becamechairofourBoardofDirectorsinSeptember2021andhasservedasourchiefexecutiveofficersinceSeptember2019.FromJune2015toSeptember2019,sheservedasourchiefexecutiveofficerNorthAmerica.FromMarch2010toJune2015,sheservedasourgeneralcounsel,secretary

258、andchiefcomplianceofficer.PriortojoiningAccenturein2010,Ms.Sweetwasapartnerfor10yearsinthelawfirmCravath,Swaine&MooreLLP,whichshejoinedasanassociatein1992.Ms.SweethasbeenwithAccenturefor14yearsandhasservedasadirectorsinceSeptember2019.JoelUnruch,46,became

259、ourgeneralcounselinSeptember2019andhasservedasourcorporatesecretarysinceJune2015.Mr.UnruchalsoservedasourchiefcomplianceofficerfromSeptember2019toJanuary2020.Mr.UnruchjoinedAccenturein2011asourassistantgeneralcounselandassistantsecretaryandalsooversawventu

260、res&acquisitionsandalliances&ecosystemspracticesforourlegalgroup.PriortojoiningAccenture,Mr.UnruchwascorporatecounselatAandpreviouslyanassociateinthecorporatedepartmentofthelawfirmCravath,Swaine&MooreLLP.Mr.UnruchhasbeenwithAccenturefor13years.JohnWalsh,60,became

261、ourchiefoperatingofficerinSeptember2023.FromMarch2020toSeptember2023,Mr.Walshservedasourchiefstrategicaccountsandglobalsalesofficer.FromNovember2019toMarch2020,heservedasourgroupchiefexecutiveCommunications,Media&Technology.HeservedasseniormanagingdirectorCommun

262、ications,Media&TechnologyinNorthAmerica,from2013to2019.Mr.WalshhasbeenwithAccenturefor38years.OrganizationalStructureAccentureplcwasincorporatedinIrelandonJune10,2009asapubliclimitedcompany.WeoperateourbusinessthroughsubsidiariesofAccentureplc.TheConsolidatedFin

263、ancialStatementsreflecttheownershipinterestsinAccentureCanadaHoldingsInc.heldbycertaincurrentandformermembersofAccentureLeadershipasnoncontrollinginterests.Thenoncontrollingownershipinterestswerelessthan1%asofAugust31,2024.“AccentureLeadership”iscomprisedofmembers

264、ofourglobalmanagementcommittee(ourprimarymanagementandleadershipteam,whichconsistsofapproximately50ofourmostseniorleaders),seniormanagingdirectorsandmanagingdirectors.TableofContentsACCENTURE2024FORM10-KItem1.Business17Item1A.RiskFactorsInadditiontotheotherinfor

265、mationsetforthinthisreport,youshouldcarefullyconsiderthefollowingfactorswhichcouldmateriallyadverselyaffectourbusiness,financialcondition,resultsofoperations(includingrevenuesandprofitability)and/orstockprice.Ourbusinessisalsosubjecttogeneralrisksanduncertaintiest

266、hatmaybroadlyaffectcompanies,includingus.Additionalrisksanduncertaintiesnotcurrentlyknowntousorthatwecurrentlydeemtobeimmaterialalsocouldmateriallyadverselyaffectourbusiness,financialcondition,resultsofoperationsand/orstockprice.Risksinthissectionaregroupedin

267、thefollowingcategories:(1)BusinessRisks;(2)FinancialRisks;(3)OperationalRisks;and(4)LegalandRegulatoryRisks.Manyrisksaffectmorethanonecategory,andtherisksarenotinorderofsignificanceorprobabilityofoccurrencebecausetheyhavebeengroupedbycategories.BusinessRisksOurresu

268、ltsofoperationshavebeen,andmayinthefuturebe,adverselyaffectedbyvolatile,negativeoruncertaineconomicandgeopoliticalconditionsandtheeffectsoftheseconditionsonourclientsbusinessesandlevelsofbusinessactivity.Globalmacroeconomicandgeopoliticalconditionsaffectus,our

269、clientsbusinessesandthemarketstheyserve.Volatile,negativeanduncertaineconomicandgeopoliticalconditionshaveinthepastunderminedandcouldinthefutureunderminebusinessconfidenceinoursignificantmarketsandothermarkets,whichareincreasinglyinterdependent,causingourclients

270、toreduceordefertheirspendingonnewinitiativesandtechnologies,andresultinginclientsreducing,delayingoreliminatingspendingunderexistingcontractswithus,whichnegativelyaffectsourbusiness.Growthinsomeofthemarketsweservehasslowedandcouldcontinuetoslow,orcouldslowi

271、nothermarketsorstagnateorcontract,ineachcase,foranextendedperiodoftime.Becauseweoperategloballyandhavesignificantbusinessesinmanymarkets,aneconomicslowdowninanyofthosemarketscouldadverselyaffectourresultsofoperations.Ongoingeconomicandgeopoliticalvolatilitya

272、nduncertaintyandchangingdemandpatternsaffectourbusinessinanumberofotherways,includingmakingitmoredifficulttoaccuratelyforecastclientdemandandeffectivelybuildourrevenueandresourceplans,particularlyinconsulting.Economicandgeopoliticalvolatilityanduncertaintyispa

273、rticularlychallengingbecauseitmaytakesometimefortheeffectsandchangesindemandpatternsresultingfromtheseandotherfactorstomanifestthemselvesinourbusinessandresultsofoperations.Changingdemandpatternsfromeconomicandpoliticalvolatilityanduncertainty,includingasar

274、esultofincreasinggeopoliticaltensions,inflation,economicdownturns,changesinglobaltradepolicies,globalhealthemergenciesandtheirimpactonus,ourclientsandtheindustriesweserve,haveinthepasthadanegativeimpactandcouldinthefuturehaveasignificantnegativeimpactonourre

275、sultsofoperations.Forexample,someoftheseconditionsslowedthepaceandlevelofclientspending,particularlyforsmallercontractswithashorterdurationandforourconsultingservicesduringfiscal2024.Clientscontinuetoprioritizelarge-scaletransformations,whichconverttorevenueover

276、alongerperiod.Ourbusinessdependsongeneratingandmaintainingclientdemandforourservicesandsolutions,includingthroughtheadaptationandexpansionofourservicesandsolutionsinresponsetoongoingchangesintechnologyandofferings,andasignificantreductioninsuchdemandoranin

277、abilitytorespondtotheevolvingtechnologicalenvironmentcouldmateriallyaffectourresultsofoperations.Ourfinancialresultsdependinpartonthedemandforourservicesandsolutions,whichcouldbenegativelyaffectedbynumerousfactors,manyofwhicharebeyondourcontrolandunrelatedt

278、oourworkproduct.Asdescribedabove,volatile,negativeoruncertainglobaleconomicandpoliticalconditionsandlowergrowthorcontractioninthemarketsweservehaveadverselyaffectedandcouldinthefutureadverselyaffectclientdemandforourservicesandsolutions.Oursuccessdepends,inp

279、art,onourabilitytocontinuetodevelopandimplementservicesandsolutionsthatanticipateandrespondtorapidandcontinuingchangesintechnologyandofferingstoservetheevolvingneedsofourclients.Examplesofareasofsignificantchangeincludedigital-,cloud-andsecurity-relatedofferi

280、ngs,whicharecontinuallyevolving,aswellasdevelopmentsinareassuchasAI,includinggenerativeAI,augmentedandvirtualreality,automation,blockchain,InternetofThings,quantumandedgecomputing,infrastructureandnetworkengineering,intelligentconnectedproducts,digitalTableofContentsACCE

281、NTURE2024FORM10-KItem1A.RiskFactors18engineeringandmanufacturing,androboticssolutions.Asweexpandourservicesandsolutionsintothesenewareas,wemaybeexposedtooperational,legal,regulatory,ethical,technologicalandotherrisksspecifictosuchnewareas,whichmaynegativelyaffect

282、ourreputationanddemandforourservicesandsolutions.Technologicaldevelopmentsmaymateriallyaffectthecostanduseoftechnologybyourclientsand,inthecaseofcloud,dataandAIsolutions,couldaffectthenatureofhowwegeneraterevenue.Someofthesetechnologicaldevelopmentshaveredu

283、cedandreplaced,inwholeorinpart,someofourhistoricalservicesandsolutionsandwillcontinuetodosointhefuture.Thishascaused,andmayinthefuturecause,clientstodelayspendingunderexistingcontractsandengagementsandtodelayenteringintonewcontractswhiletheyevaluatenew

284、technologies.Suchtechnologicaldevelopmentsandspendingdelayscannegativelyimpactourresultsofoperationsifweareunabletointroducenewpricingorcommercialmodelsthatreflectthevalueofthesetechnologicaldevelopmentsorifthepaceandlevelofspendingonnewtechnologiesarenot

285、sufficienttomakeupanyshortfall.Developmentsintheindustriesweserve,whichmayberapid,alsocouldshiftdemandtonewservicesandsolutions.If,asaresultofnewtechnologiesorchangesintheindustriesweserve,ourclientsdemandnewservicesandsolutions,wemaybelesscompetitiveinth

286、esenewareasorneedtomakesignificantinvestmenttomeetthatdemand.Ourgrowthstrategyfocusesonrespondingtothesetypesofdevelopmentsbydrivinginnovationandmakingstrategicinvestmentsinacquisitions,jointventuresandadjacenciestoourcurrentofferingsthatwillenableustoexpa

287、ndourbusinessintonewgrowthareas.Ifwedonotsufficientlyinvestinnewtechnologyandadapttoindustrydevelopments,orevolveandexpandourbusinessatsufficientspeedandscale,orifwedonotmaketherightstrategicinvestmentstorespondtothesedevelopmentsandsuccessfullydriveinn

288、ovation,ourservicesandsolutions,ourresultsofoperations,andourabilitytodevelopandmaintainacompetitiveadvantageandtoexecuteonourgrowthstrategycouldbeadverselyaffected.Inaparticulargeographicmarket,serviceorindustrygroup,asmallnumberofclientshavecontributed,ormay

289、,inthefuturecontribute,asignificantportionoftherevenuesofsuchgeographicmarket,serviceorindustrygroup,andanydecisionbysuchaclienttodelay,reduce,oreliminatespendingonourservicesandsolutionshavehadandcouldinthefuturehaveadisproportionateimpactontheresultsof

290、operationsintherelevantgeographicmarket,serviceorindustrygroup.Manyofourconsultingcontractsarelessthan12monthsinduration,andthesecontractstypicallypermitaclienttoterminatetheagreementwithaslittleas30daysnotice.Longer-term,largerandmorecomplexcontracts,suchas

291、themajorityofourmanagedservicescontracts,generallyrequirealongernoticeperiodforterminationandoftenincludeanearlyterminationchargetobepaidtous,butthischargemightnotbesufficienttocoverourcostsormakeupforanticipatedongoingrevenuesandprofitslostuponterminat

292、ionofthecontract.Manyofourcontractsallowclientstoterminate,delay,reduceoreliminatespendingontheservicesandsolutionsweprovide.Additionally,aclientcouldchoosenottoretainusforadditionalstagesofaproject,trytorenegotiatethetermsofitscontractorcancelordelayaddi

293、tionalplannedwork.Whencontractsareterminatedornotrenewed,welosetheanticipatedrevenues,anditmaytakesignificanttimetoreplacethelevelofrevenueslost.Consequently,ourresultsofoperationsinsubsequentperiodscouldbemateriallylowerthanexpected.Thespecificbusinessorfinan

294、cialconditionofaclient,changesinmanagementandchangesinaclientsstrategyarealsoallfactorsthatcanresultinterminations,cancellationsordelays.RisksanduncertaintiesrelatedtothedevelopmentanduseofAIcouldharmourbusiness,damageourreputationorgiverisetolegalorregu

295、latoryaction.WeareincreasinglyapplyingAI-basedtechnologies,includinggenerativeAI,toourservicesandsolutions,tohowwedeliverworktoourclients,andtoourowninternaloperations.Inaddition,wearecreatingnewofferingstoimplementAIsolutionsforclients.Wehavemadesignificantinv

296、estmentsinAIandarecontinuingtoincursignificantdevelopmentandoperationalcoststodevelopanddeployourAIservicesandsolutionsforourselvesandforourclients.IfwefailtocontinuetodevelopleadingAIservicesandsolutions,includinggenerativeAI,wemayloseourleadershippositi

297、oninthisareaandfailtorealizetheanticipatedbenefitsofourinvestmentsinAI.AItechnologiesarecomplexandrapidlyevolving,andwefacesignificantcompetition,includingfromourownclients,whomaydeveloptheirowninternalAI-relatedcapabilities,whichcanleadtoreduceddemandforou

298、rservicesorsolutions.Asthesetechnologiesevolve,someservicesandtaskscurrentlyperformedbyourpeoplewillbereplacedbyautomation,includingAI-enabledsolutions,whichwillleadtoreduceddemandforourservicesand/oradverselyaffecttheutilizationrateofourprofessionals,ifdemand

299、forthoseservicesisnotreplacedbydemandfornewservices.LeveragingAIcapabilitiesforourinternalfunctionsandoperationspresentsadditionalrisks,costs,andchallenges,includingthosediscussedintheseriskfactors.Thedevelopment,adoption,anduseofAItechnologiesisstillintheearly

300、stagesandinvolvesignificantrisksanduncertainties,whichmayexposeustolegal,reputationalandfinancialharm.AIalgorithmsandtrainingmethodologiesmaybeflawedanddatasetsmaybeoverbroad,insufficient,orcontainbiasedinformation.Moreover,theuseofAImaygiverisetorisksrelatedto

301、harmfulcontent,accuracy,bias,intellectualpropertyinfringementormisappropriation,defamation,dataprivacy,cybersecurityandhealthandsafety,amongothers,andalsobringthepossibilityofneworenhancedgovernmentalTableofContentsACCENTURE2024FORM10-KItem1A.RiskFactors19orregulatory

302、scrutiny,litigationorotherlegalliability,orethicalconcernsthatcouldadverselyaffectourbusiness,reputation,orfinancialresults.Evolvingrules,regulations,andindustrystandardsgoverningAImayrequireustoincursignificantcoststomodify,maintain,oralignourbusinesspractices,servic

303、esandsolutionstocomplywithUSandnon-USrulesandregulations,thenatureofwhichcannotbedeterminedatthistimeandmaybeinconsistentfromjurisdictiontojurisdiction.SeveraljurisdictionswhereweoperateareconsideringorhaveproposedorenactedlegislationandpoliciesregulatingA

304、Iandnon-personaldata,suchastheEuropeanUnionsAIActandtheU.S.sExecutiveOrderonAI.Theseregulationsmayimposesignificantrequirementsonhowwedesign,buildanddeployAIandhandlenon-personaldataforourselvesandourclientsorlimitourabilitytoincorporatecertainAIcapabili

305、tiesintoourofferings.WhileweaimtodevelopanduseAIresponsiblyandattempttoidentifyandmitigateethicalandlegalissuespresentedbyitsuse,wemaybeunsuccessfulinidentifyingorresolvingissuesbeforetheyarise.AnyfailuretoaddressconcernsrelatingtotheresponsibleuseofAI

306、technologyinourservicesandsolutionsmaycauseharmtoourreputationorfinancialliabilityand,assuch,mayincreaseourcoststoaddressormitigatesuchrisksandissues.Ifweareunabletomatchpeopleandtheirskillswithclientdemandaroundtheworldandattractandretainprofessionals

307、withstrongleadershipskills,ourbusiness,theutilizationrateofourprofessionalsandourresultsofoperationsmaybemateriallyadverselyaffected.Oursuccessisdependent,inlargepart,onourabilitytokeepourpeoplewithmarket-leadingskillsandcapabilitiesinbalancewithclientdemanda

308、roundtheworldandourabilitytoattractandretainpeoplewiththeknowledgeandskillstoleadourbusinessglobally.Wemusthireorreskill,retainandinspireappropriatenumbersoftalentedpeoplewithdiverseskills,backgrounds,perspectives,andlivedexperiencesinordertoserveclientsacro

309、sstheglobe,respondquicklytorapidandongoingchangesindemand,technology,industryandthemacroeconomicenvironment,andcontinuouslyinnovatetogrowourbusiness.Forexample,ifweareunabletohireorretrainouremployeestokeeppacewiththerapidandcontinuouschangesintechnologyand

310、theindustriesweserve,wemaynotbeabletoinnovateanddelivernewservicesandsolutionstofulfillclientdemand.Thereiscompetitionforscarcetalentwithmarket-leadingskillsandcapabilitiesinnewtechnologies,andourpeoplehavebeendirectlytargetedbecauseoftheirhighlysought-afte

311、rskillsandthiswilllikelycontinue.Thereisariskthatatcertainpointsintime,asaresultoftechnologicaldevelopmentsorchangesindemand,wemayhavemorepeoplethanweneedincertainskillsetsorgeographiesoratcompensationlevelsthatarenotalignedwithskillsets.Inthesesitua

312、tions,wehaveengaged,andmayinthefutureengage,inactionstorebalanceourworkforce,includingreducingtherateofnewhiresandincreasinginvoluntaryterminationsasameanstokeepoursupplyofpeopleandskillsinbalancewithclientdemand.Insomecountrieswearerequiredbylocallawto

313、consultwithemployeerepresentativebodiessuchasworkscouncils,whichmayconstrainouroperationalflexibilityandefficiencyinbalancingourworkforcewithclientdemandandmakeuslesscompetitive.Inaddition,whileanimmaterialpercentageofourglobalworkforceiscurrentlyunionized,the

314、unionizationofsignificantemployeepopulationscouldresultinhighercostsandotheroperationalimpediments.Atcertaintimesandincertaingeographicalregions,wewillfinditdifficulttohireandretainasufficientnumberofemployeeswiththeskillsorbackgroundstomeetcurrentand/orfut

315、uredemand.Inthesecases,wemightneedtoredeployexistingpeopleorincreaseourrelianceonsubcontractorstofillcertainlaborneeds.Ifwearenotsuccessfulintheseinitiatives,ourresultsofoperationscouldbeadverselyaffected.Ifourutilizationrateistoohighortoolow,itcouldhave

316、anadverseeffectonemployeeengagementandattrition,thequalityoftheworkperformedaswellasourabilitytostaffprojects.WeareparticularlydependentonretainingmembersofAccentureLeadershipwithcriticalcapabilities.Ifweareunabletodoso,ourabilitytoinnovate,generatenewbusin

317、essopportunitiesandeffectivelyleadlargeandcomplextransformationsandclientrelationshipscouldbejeopardized.Wedependonidentifying,developingandretainingtoptalenttoinnovateandleadourbusinesses.Thisincludesdevelopingtalentandleadershipcapabilitiesinmarketswherethedep

318、thofskilledemployeesmaybelimited.Ourabilitytoexpandinourkeymarketsdepends,inlargepart,onourabilitytoattract,develop,retainandintegratebothleadersforthelocalbusinessandpeoplewithcriticalcapabilities.Ourequity-basedincentivecompensationplansandothervariablecash

319、compensationprograms,aswellaspromotions,aredesignedtorewardhigh-performingindividualsfortheircontributionsandprovideincentivesforthemtoremainwithus.Iftheanticipatedvalueofsuchincentivesorthepaceofpromotionsdoesnotmaterializebecauseofcompanyperformanceorvolat

320、ilityorlackofpositiveperformanceinourstockprice,orifourtotalcompensationpackageisnotviewedasbeingcompetitive,ourabilitytoattractandretainthepeopleweneedcouldbeadverselyaffected.Inaddition,ifwedonotobtaintheshareholderapprovalneededtocontinuegrantingequit

321、yawardsunderourshareplansintheamountswebelievearenecessary,ourabilitytoattractandretainpeoplecouldbenegativelyaffected.TableofContentsACCENTURE2024FORM10-KItem1A.RiskFactors20Wefacelegal,reputationalandfinancialrisksfromanyfailuretoprotectclientand/orAccent

322、uredatafromsecurityincidentsorcyberattacks.Wearedependentoninformationtechnologynetworksandsystemstosecurelyprocess,transmitandstoreelectronicinformationandtocommunicateamongourlocationsaroundtheworldandwithourpeople,clients,ecosystempartnersandvendors.Asthebre

323、adthandcomplexityofthisinfrastructurecontinuestogrow,includingasaresultoftheincreasingrelianceon,anduseof,mobiletechnologies,socialmediaandcloud-basedservices,asmoreofouremployeescontinuetoworkremotely,andascyberattacksbecomeincreasinglysophisticated(e.g.deepfakes

324、andAIgeneratedsocialengineering),theriskofsecurityincidentsandcyberattackshasincreased.ThreatactorsmayleverageemergingAItechnologiestodevelopnewhackingtoolsandattackvectors,exploitvulnerabilities,obscuretheiractivities,andincreasethedifficultyofthreatattribution.S

325、uchincidentscouldleadtoshutdownsordisruptionsofordamagetooursystemsandthoseofourclients,ecosystempartnersandvendors,andunauthorizeddisclosureofsensitiveorconfidentialinformation,includingpersonaldataandproprietarybusinessinformation.Inthepast,wehaveexperienced,a

326、ndinthefuture,wemayagainexperience,datasecurityincidentsresultingfromunauthorizedaccesstoourandourserviceproviderssystemsandunauthorizedacquisitionofourdataandourclientsdataincluding:inadvertentdisclosure,misconfigurationofsystems,phishingransomwareormalwareattac

327、ks.Inaddition,ourclientshaveexperienced,andmayinthefutureexperience,breachesofsystemsandcloud-basedservicesenabled,managedorprovidedbyus.Todatetheseincidentshavenothadamaterialimpactonourorourclientsoperations;however,thereisnoassurancethatsuchimpactswillnot

328、bematerialinthefuture,andsuchincidentshaveinthepastandmayinthefuturehavetheimpactsdiscussedbelow.Inprovidingservicesandsolutionstoclients,weoftenmanage,utilizeandstoresensitiveorconfidentialclient,Accentureorotherthird-partydata,includingcustomerandotherper

329、sonaldataandproprietaryinformation,andweexpecttheseactivitiestoincrease,includingthroughtheuseofAI,theInternetofThingsandanalytics.Unauthorizeddisclosureoruseof,denialofaccessto,orotherincidentsinvolvingsensitiveorconfidentialclient,vendor,ecosystempartnerorAccen

330、turedata,whetherthroughsystemsfailure,employeenegligence,fraud,misappropriation,orcybersecurity,ransomwareormalwareattacks,orotherintentionalorunintentionalacts,coulddamageourreputationandourcompetitivepositioninginthemarketplace,disruptourorourclientsbusiness,causeust

331、oloseclientsandresultinsignificantfinancialexposureandlegalliability.Similarly,unauthorizedaccesstoorthrough,denialofaccessto,downtimeorotherincidentsinvolving,oursoftwareandITsupplychainorsoftware-as-a-serviceproviders,ourorourserviceprovidersinformationsystemso

332、rthosewedevelopforourclients,whetherbyouremployeesorthirdparties,includingacyberattackbycomputerprogrammers,hackers,membersoforganizedcrimeand/orstate-sponsoredorganizations,whocontinuouslydevelopanddeployviruses,ransomware,malwareorothermalicioussoftwareprogramsor

333、socialengineeringattacks,hasandcouldinthefutureresultinnegativepublicity,significantremediationcosts,legalliability,damagetoourreputationandgovernmentsanctionsandcouldhaveamaterialadverseeffectonourresultsofoperationsseeriskfactorbelowentitled“Ourbusinesscouldbemateriallyadverselyaffectedifweincurlegalliability.”Cybersecuritythreatsareconstantlye

雨果跨境：2024跨境电商行业三季度报告（27页）.pdf

中央结算公司：2024支持绿色发展服务白皮书（中英文版）（37页）.pdf

中央网信办：全民数字素养与技能发展水平调查报告（2024）（15页）.pdf

中免&德勤：2023中免会员白皮书（59页）.pdf

中央结算公司：2024中国转型债券白皮书（23页）.pdf

中央结算公司：2024中国绿色债券白皮书（25页）.pdf

Similarweb：2024春季购物热潮来袭：亚马逊消费者趋势洞察报告（英文版）（15页）.pdf

Cylindo：2023年DTC家具电商品牌TOP50：电商商品展示特点分析与与指数排名报告（英文版）（48页）.pdf

Heuritech：2025年春夏时装周女装关键趋势报告（英文版）（45页）.pdf

Litmus：2023年电子邮件工作流程现状报告（英文版）（33页）.pdf

SportsETA&USSCI：2024年青少年体育保险市场白皮书（英文版）（17页）.pdf

BizrateInsights：2024电商精品店消费者信任构建指南：小型电商的战略路径（英文版）（9页）.pdf

CPI&CAF：2024年全球空气质量资助现状报告（英文版）（64页）.pdf

BizrateInsights：2024电商网站弃置现象及应对策略白皮书：实时客户反馈如何提升转化率（英文版）（13页）.pdf

CatenaSolutions：2023商业创新趋势与洞察报告（英文版）（32页）.pdf

CPI&PUCRIO：2024年巴西森林规模化恢复的关键因素分析报告（英文版）（28页）.pdf

AlphaSense：2024投资团队的致胜之道：机构知识投资回报率（ROI）最大化策略白皮书（英文版）（13页）.pdf

Cylindo：2023家具行业科技趋势白皮书：从人工智能到3D产品可视化（英文版）（22页）.pdf

Cylindo：2024现代家具消费者画像报告（英文版）（29页）.pdf

该用户很懒，什么也没介绍

埃森哲（ACCENTURE）2023财年年度报告（英文版）（119页）.pdf

埃森哲（Accenture）2017年年度报告（英文版）（10页）.pdf

埃森哲（Accenture）2020年年度报告（英文版）（106页）.pdf

埃森哲（Accenture）2018年年度报告（英文版）（107页）.pdf

埃森哲（Accenture）2021年年度报告（英文版）（111页）.pdf

埃森哲（Accenture）2019年年度报告（英文版）（105页）.pdf

埃森哲（Accenture）2021年年度报告（英文版）（14页）.pdf

埃森哲2024财年业绩报告（英文版）（16页）.pdf

埃森哲（Accenture）：重塑旅游体验（英文版）（35页）.pdf

埃森哲（Accenture）：重启客户体验（英文版）（31页）.pdf

蜜雪冰城招股说明书-连锁茶饮第一股（724页）.pdf

麦肯锡：2023中国消费者报告：韧性时代（33页）.pdf

小红书：2023年度生活趋势报告-投入真实生活（34页）.pdf

华为：数字化转型之道（88页）.pdf

工业4.0俱乐部：ChatGPT认知白皮书（151页）.pdf

QuestMobile：2022新中产人群洞察报告（37页）.pdf

小红书：2024小红书20大生活方式人群白皮书（59页）.pdf

复旦大学老龄研究院：2023“中国式”养老发展趋势报告（68页）.pdf