2、际航班旅客internationalpassengers国内航班出站domesticdeparture中转transfers卫星楼satellite中转旅客transferpassengers人口in中转处transfercorrespondence出口exit;out;wayout过境transit进站(进港、到达）arrivals报关物品goodstodeclare不需报关nothingtodeclare贵宾室V.I.P.room海关customs购票处ticketoffice登机口gate;departuregate付款处cash候机室departure
6、.订座情况status吸烟坐位smokingseat机票确认ticketconfirm非吸烟席non-smokingseat登机口gate出（入）境卡姓familyname年year名First(Given)Name月month性别sex偕行人数accompanyingnumber男male职业occupation女female专业技术人员professionals&technical国籍nationality行政管理人员legislators&administrators国籍countryofcitizenship办事员clerk护照号passport
9、日期IssueDate(或On)签证种类visatype(class)日期、数字、符号一月JAN七月JUL二月FEB八月AUG三月MAR九月SEP四月APR十月OCT五月MAY十一月NOV六月JUN十二月DEC天day(s)年year(s)周week(s)1993年6月12日12Jun.1993月month(s)1993年6月12日Jun.12,1993机场报关常用英文一.入关麻烦请给我你的护照。MayIseeyourpassport,please这是我的护照。Hereismypassport/Hereitis.旅行的目的为何（移民）（
18、makesureofthetimeitleaves.请再告诉我一次您的大名？MayIhaveyournameagain？别担心，这班班机仍有空位提供新的订位者。Anyway,wehaveseatsfornewbookingsonthisflight.没问题，您已完成订位。Noproblem，nowyouhavebeenbooked.起飞前2小时。(飞机客满时)那么，请帮我重新订位。Twohoursbeforedeparturetime.Then,pleasegivemeanewreservation.若是我在此
19、等候，有机位的机率有多大？后天，星期五。WhatisthepossibilityofmygettingaseatifIwait？Thedayaftertomorrow,Friday.费用多少？Whatisthefare？打招呼常用语你好，史密斯先生。Hi/Hello,Mr.Smith.再见，史密斯先生。Solong/Seeyou,Mr.Smith.很高兴见到/认识你。Imglad/pleasedtoknow/see/knowyou.见到你真高兴。Hownicetomeetyou.很高兴再次见到你。Good/nice/gla
20、d/pleasedtosee/meetyouagain.又见面了。Smallworld,isntit见到你很高兴。Imgladtohavemetyou.希望不久后能再见到你。Ihopewellmeetagainsometime.好久不见了Haventseenyouforsometime/alongtime.Itsbeenalongtime.Longtimenosee!真没想到会（在这里）遇见你。Whata(pleasant)surprise(meetingyouhere)!真没想到会（在这里）遇见你。Idi
21、dntexpecttomeetyouhere!常用寒暄语一切/生意都好吗？Howseverything/business过得好吗？Hows(your)lifeHowarethingswithyou近况好吗？WhatsnewwithyouAnythingnew过得不错嘛！Yourekeepingwell.近来忙什么？Whatareyoudoingthesedays周末过得如何？Howwasyourweekend身体如何？Howareyou好点了吗？好吗？现在感觉好点了吗？AreyoubetterAreyou
22、wellAreyoufeelingbetternow确实很好，谢谢。很好，谢谢。Imverywellindeed,thankyou.Quitewell,thankyou.Prettygood,thankyou.Fine,justfine.好极了。Imjustgreat.幸福极了。Imontopoftheworld,thanks.好得不能再好了Couldntbebetter.还算好Fairtomiddling,thanks.还不错，谢谢。Ok,thanks.相当不错，谢谢Prettyfair,thanks.并不太坏，
23、谢谢。Not(too)bad,thanks.无可抱怨。Nocomplaints.一般，谢谢。Justso-so,thanks.不，不怎么好。No,nothingmuch.和从前一样。Sameasever.哦，老样子。Oh,theusualrounds.马马乎乎。Bearingup,bearingup.还算活着，真是一点也说不上好。Stillalivejustnotatallwell.凑合，谢谢。Surviving,thanks.如何投诉和道歉到不满意的事情和对待需要投诉时，礼貌地说比较奏效。而且有趣的是，你可能先要说SORRY，再提出你的投诉，这样