1、TitlepageCONTENTS1.Introduction2.Methodology3.SituationalAnalysis一currentstrategiesStrategicCapacibilityValuechainandvaluenetworkanalysisStrategicFitAnalysis4.SegmentationTargeting&Positioning(STP)5.Differentialadvantages/weaknessesUSP.SWOTPESTLE6.Recommendedobjectivesandgoals
2、(SMART)7.RecommendedMarketingStrategiesandProgrammes8.Conclusion9.BibliographyExecutiveSummary1.IntroductionIwilluseseveralstrategyanalysismodelslikePESTEL,5Forces,ValueChainandSWOTtomakeanall-roundassessmentofStarbucksCorporationinmainlandChina.StarbucksCorporati
3、onwasfoundedin1971,itistheoneoftheworldsleadingprofessionalcoffeeretailers,roastersandbrandowners.In1987,thecurrentCEOMr.HowardSchultzboughtStarbucksInJune1992,asthefirstprofessionalcoffeecompany,StarbuckssuccessfullybecamealistedenterpriseStarbuckshaslo
4、ngbeencommittedtoprovidecustomerswiththehighest-qualityofcoffeeandservices,ithascreatedakindofuniqueStarbucksExperience,soastoletStarbucksbecomeawarmandcomfortableHThirdlivingspace”ofpeoplearoundtheworldbesidestheirworkplaceandresidencesAtthesametime,
5、thecompanycontinuestoholdavarietyofactivitiestorealizeitssocialresponsibility,makecontributionstocommunitiesandtheenvironmentalprotection,rewardpartnersandfarmersincoffeeproducingareasStarbucksisoptimisticaboutthegreatpotentialofChinesemarket,itiscommittedt
6、omakeChinabecomethelargestinternationalmarketoutsidetheUnitedStateinthenearfuture.SincethefirstChinesestorewasopenedinBeijinginJanuary1999,Starbuckshasopenedmorethan250storesinthemainlandtillnow.InSeptember2005,StarbucksChinaEducationProjecthasbeenest
7、ablishedtohelpimproveeducationalsituationespeciallyinthewesternregion.Bytheendof2005,StarbuckssetupStarbucksEnterpriseManagement(China)Co.LtdinShanghai,whichismainlyresponsibleforthestrategicdevelopmentofgreaterChinamarket,aswellasmarketdevelopmentandoperat
8、ions.2.MethodologyIwilluseavarietyofmethodologiestolayasolidfoundationofmyresearchonStarbucksbusinessinmainlandChina.IwillapplysometheorieswhichIhavelearnedfromclass,usebothqualitativeandquantitativeresearchmethodinmycasestudyofStarbucksChina.BesidesIwil
9、ldosomesurveys,correlationalexperiments,fieldstudiesandspecificstatisticalmeasurements,etc.ThenIwillprovideaseriesofdatainthereport3.SituationalAnalysis一currentstrategiesStarbuckshaslongbeencommittedtoprovidecustomerswiththehighest-qualityofcoffeeandservices,it
10、hascreatedakindofuniqueStarbucksExperience,soastoletStarbucksbecomeawarmandcomfortableHThirdlivingspaceHofpeoplearoundtheworldbesidestheirworkplaceandresidencesAtthesametime,thecompanycontinuestoholdavarietyofactivitiestorealizeitssocialresponsibility
11、,makecontributionstocommunitiesandtheenvironmentalprotection,rewardpartnersandfarmersincoffeeproducingareas.StrategicCapacibilityThefollowingtableassessesthemaincapabilitiesofStarbucksUSincludingbothtangibleresourcesandintangibleresources,Table:Themaincapabilitie
12、sofStarbucksUSTangibleResourcesPhysicalResourcesRetailstoresGoodlocationProfessionalCoffeeEquipmentHumanResources-ManagementteamProfessionalTrainedstaffFinancialResources-InvestmentsStockSharesAcquisitionsIntangibleResources-IntellectualCapitalBrandPatentReputationDesignEmplo
13、yeerelationshipOrganizationalcultureAmbienceGoodpartnershipTechniquesValuechainandvaluenetworkanalysisTable:ThevaluechainandvaluenetworkofStarbucksSupportActivities:FirminfrastructureTheworldwidecoffeestores,Productsdistributeworldwide.ProvidehighqualityofcoffeeHuma
14、nresourcemanagementRecumngthepeoplewhoreallyinterestingincoffeeProvideprofessionaltrainingtoemployees.ProvidefullhealthcaretostaffTechnologydevelopmentProvidediversityproductions,developingnewflavorcoffees.UsespecialequipmenttoroastingandbrewingcoffeeProcurementPur
15、chasegreencoffeebeans.Usepurchasingarrangementstocontrolthecoffeesupplies.PrimaryactivitiesInboundLogisticsImportcoffeebeansfromthesuppliersovertheworld.OperationGrindcoffeebeans,roastingandbrewingPackagingthecoffeeOutboundLogisticsWellcoordinateddistributionwithr
16、etailersandstores.MarketingandsalesPartnerwithothercorporationtodistributethecoffeeovertheworldServiceAsthethirdplacecoffeehouseexperiencewithdigitalandsocialmediaStrategicFitAnalysisAccordingthepreviousanalysis,theopportunitiesandthreatsexistedatpresent.Therefollowssomeopportunities:First,partnerw