1、酒店专业术语一览表中文英文英文全称酒店HotelHotel前台FrontDeskFrontDesk总服务台FrontOfficeFrontOffice客房部HousekeepingHousekeeping预订部ReservationsReservations餐务部F&BDept.FoodandBeverage人事部PersonnelPersonnel工程部EngineeringEngineering维修部RepairandMaintenanceRepairandMaintenance销售部SalesSales宴会部BanquetsBanquets财务部Accounting
2、Accounting办公室OfficeOffice商务中心BusinessCenterBusinessCenter安全保卫部SecuritySecurity综合部MiscellaneousMiscellaneous电脑中心ComputerCenterComputerCenter程控机房PBX/PABXTelephoneDepartment餐厅RestaurantRestaurant酒吧BarBar桑拿SaunaSauna咖啡厅CoffeeShopCoffeeShop洗衣房laundrylaundry游泳池SwimmingpoolSwimmingpool理发厅Barber
3、shopBarbershop美容厅BeautySalonBeautySalon健身俱乐部HealthclubHealthclub娱乐中心RecreationRecreation客房RoomGuestroom营业点POSPointofSale客房：单人间SingleSingle双人间DoubleDouble豪华单人间QueenQueen特豪华单人间KingKing三人间TripleTriple四人间客房QuadQuadorQuadruple双人套间Twin-DoubleTwin-doubleorDouble-Double两用套间StudioStudio小套间Mini-Sui
4、teMini-SuiteorJuniorSuite大套间SuiteSuite标准间TwinTwin室内连房Conn.RoomConnectingRoom室外毗连房Adjo.RoomAdjoiningRoom海滨小舍CabanaCabana免费房CompComplimentary残疾人客房HandicapRoomsHandicapRooms自用房HouseUseHouseUse迎送好客套间HospitalitySuiteHospltalitySuite大厦屋顶套间PenthouseSuitePenthouseSuite维修房0000ut-of-0rder非卖房001
5、0utofInventory脏房DirtyDirty清扫房ClearingClearing清洁房CleanedCleaned已检房ReadyReady可用房V/CVacantandRea(y占用房0ccupied0ccupied延长停留客房Stay-overStay-over未整理房On-Change0n-Change已租用但客人未使用房Sleep-outSleep-oii跑帐房SkipperSkipper错误占用房间SleeperSleeper客人暂时不能进入房Lock-outLock-out房类TypeType房号RoomNo.RoomNo.房价代码RateCodeRateCo
6、de价类ClassClass房价RateRate门市价ListRateListRate房数RoomsNo.Rooms占用数0ccupiedRooms0ccupied批准出租客房数AuthorizedRoomsAuthorized已出租客房数SoldRoomsSold可用房数AvailableRoomsAvailable预订数ReservationNo.ofReservation其他：其他要求0therRequests0therRequests栏杆小床CribCrib室内连房ConnectingConnecting阳台BalconyBalcony折迭加床RollawayRo
7、llaway室外毗连房AdjacentAdjacent游泳池观景PooloverlookPooloverlook客人GuestGuest旅行社TravelAgent/TATravelAgent代理AgencyAgency团队GroupGroup公司Comp.Company地区经营管理总裁DirectorAreaDirectorGeneralmanagerand总经理Managerownership副总经理AssistantMana.AssistantManager住店经理ResidentMana.ResidentManager行政助理Admin.AssistantAdm
8、inistrativeAssistant区域销售主任RegionalDirectorRegionalDirector地区财务总监AreaControllerAreaController客房部经理ExecutiveHousekeeperExecutiveHousekeeper总服务台经理FrontOfficeManagerFrontOfficeManager工程部经理ChiefEngineerChiefEngineer安全保卫部经理DirectorSecurityDirectorSecurity人事部经理DirectorPersonnelDirectorPer
9、sonnel餐务部经理F&BDirectorFoodandBeverageDirector销售部经理DirectorSalesDirectorSales财务部经理ControllerController部门副经理AssistantFrontOfficeAssistantFrontOfficeManagerManager宴会部主任DirectorofCarteringDirectorofCarteringAssistantFoot&Beverage餐务部副经理AssistantF&BDirectorDirector销售部主任SalesManagerFood&B
10、everageSalesManager餐务财务主任ControllerFood&BeverageController餐厅经理RestaurantManagerRestaurantManager财务部副经理AssistantControllerAssistantController预订部主任ReservationsManagerSuperintendentofReservationsManager服务主管ServicesSuperintendentofServices跑菜部主管OutletManagerOutletManager厨师长ExecutiveChefExec
13、iewedbyReviewedbyOperatorOperatorCancellationCancellationReservationReservationGuaranteedGuaranteedReservationCheck-outsCheck-outsNo-showsNo-showsWalk-insWalk-insTransientTransientS/OStayOverDueDuetoCheckouOverstaysOverstaysUnderstaysUnderstaysV.I.P.VeryImportantPersonNameSexLast/FamilyName
14、FirstStatusBirthdayAgeCountryTelephoneFaxAddressZipCodeEmailSignatureShiftGroupNo.CorporationNo.GroupAccountCardIdMarketCodeCoordinatorContractPhone人数PersNo.Persons成人AdultsAdults儿童ChildrenChildren男宾数MalesMales女宾数FemalesFemales房数RoomsNo.Rooms结帐方式MOSModeofSettle确认否ConfirmedConfirmed确认方式Confirm
15、Confirm确认日期ConfirmDateConfirmDate接待方式Rece.Rece.信用限额CreditLimitCreditLimit来处ComeFromComeFrom目的地DestinationDestination优惠原因OverrideCodeOverrideCode公司帐号CorpAccntCorpAccnt团队帐号GroupAccntGroupAccnt旅行代理号TAAccntTAAccnt客人历史档案号ProfileNoProfileNo证件类型CertTypeTypeofCertification证件号码IDIdentification签证类型VisaTypeVisaType失效日期ExpireDateExpireDate航班号FlightFlight首选房号PreferRoomPreferRoom喜爱房风格PreferStylePreferStyle上次住店房价代码LastRateCodeLastRateCode上次住