Justamoment,please.Letmecheckifthereisaroomavailable.
2、我们明天有单人房。Wehaveasingleroomfortomorrow.
3、很抱歉，单人房全部预订出去了，双人房可以吗？
I’msorry,singleroomsarefullybooked.Wouldyoulikeadoubleroom
4、抱歉，但酒店那天客满。I’msorry,butthehotelisfullonthatdate.
5、一间房每晚是**元，包含早餐。It’s**Yuanperroompernight,includingbreakfast.
6、先生，我们对团体预订提供**优惠。Weoffer**percentdiscountforagroupreservation,sir.
7、一般散客只打（）折，如果您需要（）间以上，我们会考虑提供优惠。
Weusuallyofferthewalk-inguesta()discount.
Butthediscountcanbeconsideredifyouwantmorethan()rooms.
8、是否太贵了，这样好吗？我马上请示经理，争取给您更优惠的价格。
IsittooexpensiveforyouLetmespeaktomymanagerandtrytogiveyouabetterprice.
9、您打算住多久？Howmanynightswouldyouliketostay
10、女士，给哪位预订的？Whoisthereservationfor,madam
11、怎么拼写？Howdoyouspellit,sir
Youcanmakearoomreservationbycorrespondence,telephone,fax,oremail.We’llreplyaccordingtothesituation.
Wehavetakennoteofthat.Pleaseconfirmthedatebytelephone,faxoremailthedaybeforeyourarrival.
Thankyouforcalling,Mr.Smith.Good-bye.Welookforwardtohavingyouwithussoon.
16、请问哪位买单？Whowillpaythebill
17、请您先到那边付一下订金。Pleasepaythedepositovertherefirst.
18、服务费恕不打折。Thereisnotanydiscountforservicecharge.
19、公司付所有的费用吗？Isthecompanygoingtocoveralltheexpenses
20、对不起，先生，标准双人房已经住满了，您看贵宾双人房可以吗？
Sorry,sir.Allstandarddoubleroomsarefull.WhataboutVIPdoublerooms
21、对不起，所有的房间都客满了。Sorry,allourroomsarefull.
22、很抱歉，大部分房间都客满了，现在只有套房。套房包括客厅、卧室（双床）和浴室，房价是。。。元，先住一个晚上，好吗？
Sorry,mostoftheroomsareoccupied.Now,weonlyhavesomesuites.Asuiteincludesasitting-room,abed-room(withtwobeds)andabathroom.Therateis。。。Yuan.Howabout
takingasuitefortonight
23、请凭房卡和押金单至前台退房。
PleasegototheFrontDeskwithyourroomkeycardanddepositreceiptwhenyoucheckout.24、客人可凭欢迎卡在店内签章消费，账入房费，须客人本人的签名方才有效。
Withthewelcomecard,theguestcansignthebillinourhotel.Thecostwillbeaddedtotheroomaccount,butitonlybeacceptedwiththesamesignatureasthatonthewelcomecard.25、根据酒店规定，您要付续住房间的房租。
Sorry,asthehotelpolicy,youhavetopaytheextensionofyourstay.
26、您要付全价。Youhavetopaythefullcharge.
27、请问，您最近一次的入境口岸和日期是—？
Excuseme,what’syourlatestentryportanddate
28、我们有不同种类的房间：标准房、贵宾房、豪华套房、总统房。
Wehavedifferenttypesofrooms:standardrooms,VIProom,deluxesuites,presidentialsuite.
29、同类房间里的设备都是一样的。Thefacilitiesinroomsofsametypearethesame.
30、商务客房配有电脑。There’sacomputerineveryexecutiveroom.
Ifyouwantalatecheck-outat4:00pm,pleasecontactwiththeAM,theextensionis22.
32、前台收银处和房间内均有提供免费私人保险箱，您可以将贵重物品寄存在保险箱内，以免丢失。
Asafetydepositboxisofferedbothinthefrontcashier’scounterandyourroomwithoutcharge..Youcandeposityourvaluablesthere.
Wouldyoupleasepaythetelephonedepositfirst,ifyouwanttomakeanI.D.Dcallfromyourroom
34、酒店提供有传真和英特网服务，您可到商务中心，好吗？
WehavefaxandInternetserviceinourhotel.Wouldyoupleasegotothebusinesscenter
35.你想要什么样的房间？Whichkindofroomwouldyouprefer
36.请问你贵姓？MayIhaveyourname
37.请填写一下这张表格。Couldyoupleasefillintheform
38.请在这里签个名。Pleasesignyournamehere.
39.请出示你的护照,以便我们填写你的护照号码和入境口岸。
MayIhaveyourpassportpleasesothatIcanfillinyourvisanumberandplaceofentry