Fromaidtoadvicetoproductimpact,readourongoingcompilationofwhatCMOsandbrandsaresayinganddoingtohelpemployees,customersandthepublic.
PrudentiallaunchesdigitalhealthapptogiveSingaporeansbetterhealthcareaccessamidCOVID-19
PrudentialsayssincethelaunchofthePRUcarepackageon19February2020,ithaspaidoutmorethanS$800,000incashbenefitstothoseimpactedbyCOVID-19.Ithasalsocommited$1.5milliontohelpSMEsandindividualsaffectedbyCOVID-19.
ZaloralaunchescommunityoutreachprogrammeacrossmultipleSEAmarkets
ZalorahaslaunchedacommunityoutreachprogrammeinitsmarketsacrossSoutheastAsiatolendsupporttotheCOVID-19reliefeffortsthroughe-donationdrivesincollaboratiowithlocalnon-profits.
KansaiNerolacPaintssetsupendowmentfund
KansaiNerolacPaints(KNPL)hassetupacrowdfundedendowmentfundforitscommunityofpaintersinassociationwithIndiandonationplatform‘GiveIndia’.TheamountcollectedwillbeusedtoaidofuptoRs7000eachtopainterssufferingfromcoronavirus.NerolacwillalsomakeacontributionofINR500,000tosetupthefund.
PizzaHutSingaporetodeliver3,000pizzastoforeignmigrantworkersonLabourDay
OnMay1,PizzaHutSingaporewillbedelivering3,000personalpanpizzastothemigrantworkersinSingaporewhohavebeensignificantlyaffectedbytheCOVID-19pandemic.ItalsorecentlypartneredwithComfortDelGroTaxitoprovideadditionaldeliveryincomefortaxidriverswhiledeliveringpizzastocustomersduringthissocialdistancingperiod.
APBFoundationdonates$75,000tomigrantworkers
FastrackcollaborateswithBollywoodactorto#StayTheFIn
Motivatingeveryonetostayput,IndianwatchandfashionaccessorybrandFastrackhasannouncedasocialmessagewithaseriesofthreevideosfeaturingBollywoodactorAnanyaPanday.Withthisvideoseries,thebrandaimstoengagewiththeirTG,theGen-Z’s,whoarestuckathomewithnothingbuttheirowncompanytoenjoy.These12-secondfilmscaptureAnanya’sspiritofmakingthebestofeverysituationandshowsthatthisisthebesttimetoexperimentandbeasoutrageousastheylike,aslongasthey#StayTheFIn.
TohtonkuMalaysialaunchesinitiativestomotivateMalaysianstostayhome
SkincareandpersonalcareplayerTohtonkuhasdevisedaseriesoflivestreamsessionsunderaselectionofitsbrands.IncollaborationwithdigitalagencyKingdomDigital,thefirmhastiedupwithtrendinginfluencerstoputtogetheraseriesofexcitinglivestreamsessions.Theyare:-
IkeaSingaporedonatesmugstomigrantworkers
CarousellandSGBOteamuptosupportfreelancers
MarriottInternationallaunchesvideoconferencebackgrounds
Fortheupscalejet-setconfinedtotheirhomesduringthepandemicMarriottInternationaloffersarangeof20virtualbackgrounds.Thenexttimeyoucallyourcolleague,doitfromtheMaldivesorloungearoundinahotelsuite,saysthehotelchain,withoptionsrangingfrombeachesandpoolstoscenicoutdoorviews.
Deliveroooffersfreetesting,fundingforitsriders
FooddeliveryplatformDeliveroohaspartneredwithnon-profitinitiativeProjectScreenbyCircle,andZAInternational,parentcompanyofZABank,HongKong’sfirstvirtualbank,tosponsorfreeRT-PCRCOVID-19at-hometestingandprovidefundingsupporttoitsriders.ThismakesDeliveroothefirstfooddeliverycompanyinHongKongtoofferCOVID-19testingtoriders.Ifridersarediagnosedwithnovelcoronavirusinfection,theywillnotbeabletoworkwithDeliveroountiltheyhaverecoveredandtheywillbeabletoobtainanemergencyaidofHK$20,000throughtheZAReliefFundbyZAInternational,inadditiontothe“riderhardshipfund”providedbyDeliveroo.Currently,individualsandemployerscanorderCOVID-19testingatanot-for-profitpriceofHK$985fromProjectScreen.ForDeliverooriderswhowishtogettested,thiswillbefreeasasubsidyprovidedbyDeliverooandProjectScreen.Asacomparison,thecostforaCOVID-19testintheprivatesectorisHK$3,000-4,000.
PareepromotemenstrualhygeineinIndiawithsantiarynapkinhandout
JackMaFoundationandAlibabaFoundationdonatesupplies
TheJackMaFoundationandAlibabaFoundationannouncedadonationofmedicalsuppliestotheWorldHealthOrganizationaspartoftheirongoingcommitmenttoaidintheglobalbattleagainstCovid-19.Thefoundationspledged100millionfacemasks,andamillionN95masksandtestkitstotheUnitedNations’internationalpublic-healthagency,tobedistributedtocountriesandregionsimpactedbythecoronaviruspandemic.
Netflixandstudywithdocumentariesandvirtualclassrooms
Withstudentsnowonhome-basedlearningandmanyofushavingalittlemoretimeonhandtoself-improveorlearnnewthings,Netflixhasmadetwonewinnovationstohelpduringthepandemic:FreeDocumentariesonYouTube
Formanyyears,Netflixhasallowedteacherstoscreendocumentariesintheirclassrooms.However,thisisn’tpossiblewithschoolsclosed.Soattheirrequest,aselectionofdocumentarieswillbeavailableontheNetflixYouTubeChannel(www.youtube.com/netflix)forfree.NetflixVirtualClassroom
Acurationofdocumentariesbysubjectsincludinghistory,science,sports,orevenfamouspeople.Therewillalsobeastandalonelimitedseriestitled:Coronavirus,explainedlaunchingthisSunday,26April.Thistopicalseriesexaminesthecoronaviruspandemic,theeffortstocombatitandwaystomanageitsmentalhealthtoll.
Zarahaditsmodelshosttheirownphotoshoots,intheirownhomes,withoutdoorshootsupendedduetothepandemic.TheSpanishbrandinsteadsentmodelsitemsfromitsnewcollection,andgavethemthelibertytotochoosehowtophotographandshowcasetheoutfits.
OrderfoodoffInstagram
Foodbusinessescannowshare“OrderFood”stickersonInstagramStoriesandaddanactionbuttonontheirprofiles.WhenusersclickontheStories’stickerorontheprofilebutton,theywillberedirectedtocompletetheirpurchaseontheirpreferredfooddeliveryplatform.SingaporeislaunchingthesetoolswithGrab,FoodPandaandDeliveroo.
HowitworksforbusinessesonInstagram:
HowitworksforInstagramusers:
FashionbrandPomeloisexpandingitsrangeofantibacterialfacemaskstonowincludenew,brighterdesigns.ThislaunchispartofthePomeloCaresinitiativetosupportorganisationsleadingCOVID-19reliefeffortsinSingapore,ThailandandIndonesia.YoucangetinvolvedbydonatingfundsdirectlytopartnerhealthcareorganisationssuchastheSingaporeRedCrossSocietythroughthePomeloApp.
ThaiAirwaysgivesaway3millionrewardmilestohomebodys
Singaporemediaindustryplansnationwidesingalong
Theperformanceof"Home"willfeaturethesong’scomposerDickLee,RahimahRahim,Shabir,TaufikBatisahaswellasMediacorpartistesDesmondTan,FeliciaChin,RebeccaLimandVernettaLopez,allbackedbya900-strongchoirfromVoicesofSingapore.
Homevideosuploadedwiththehashtag#singtogetherSG,#SingaporeTogetherand#stayhomeforSGmaybeselectedtoappearinamusicvideothatwillbeplayedacrossMediacorp’sdigitalvideoplatformmeWATCHandmostofitsfree-to-airTVchannelsat10:30pmSaturday.
GettyImagesannounces$40,000ingrantsforphotographersdocumentingCOVID-19impact
GettyImagesannouncedthelaunchofitslatestReportageGrantseries,centeredaroundCOVID-19-relatedstories.
“Inthemidstofglobaluncertaintiespresentingunprecedentedchallenges,storytellingbecomesmoreimportantthanever,asvisualcontentisuniquelyabletodemonstratehowthisparticularvirusisaffectingdailylivesaroundtheworld,”saidKenMainardis,seniorvicepresidentforcontentatGettyImages.“WhiletheCOVID-19pandemiclooksdifferentdependingonthelocality,it’sclearthattheeffectsofthisviruswilloutlasttheimmediatepublichealthemergency,creatingsignificantneedforstoriesdetailingsocioeconomic,socialandwellnessimplications,aswellasinnovationintermsofscienceandtechnology.”
DBSaimstohelpelderlyandvulnerableinHongKong
The“CareMore”initiativewillhelpSeniorCitizenHomeSafetyAssociation,aself-financingnon-profitorganisation,increaseitsCare-on-Calloutreachservicesbymorethan20,000servicesessions,includingcallsandhomevisitsbyprofessionalsocialworkersand/orregisterednurses.Theorganisationwillalsoprovidemorethan30,000careandfoodpacksprocuredfromsocialenterpriseAgentofChange,accordingtoDBS.
Inaddition,thecompanywillmatcheverydollarraisedbyemployeesforlocalcharitypartnerFoodlinkFoundation,whichisworkingtoprovideDBS“Caremore”FoodPackstoeffectedindividualsandfamilies.Intotal,DBSHongKongemployeesandthebankareseekingtoprovideatleast8,000DBS“Caremore”FoodPacks.
FoodpandaandDentsuAegisNetwork(DAN)launchedthe“#hanyakeranamu”campaign,whichsalutes"foodfrontliners".
FabianEmanuel,headofmarketingforFoodpanda,notedthatwhencustomersplaceanorder,theyarenotonlyputtingamealontheirowntable,butalsoonthetablesoffarmers,fishers,lorrydrivers,chefsanddeliveryriders.
Inadditiontothe60-secondonlinevideoabove,a15-secondTVCwillbeairingonMediaPrimachannels,AstroandTV2untiltheendofApril,andinfluencersincludingsitilovevorex,zizizulkifliandzeatyaliaareinvolvedinthecampaign.
ThecampaigninvitesMalaysianstosharetheirthanksviatext,voicenotesorvideomessageswiththehashtag#hanyakeranamu.Thisuser-generatedcontentwillbeselectedandfeaturedacross37DOOHscreensthroughPosterscope,inpartnershipwithLagunaandWowOutdoor.
SingaporeTourismBoardaskspeopletostayhome
BloombergMediaofferscollegestudentsworldwidefreedigitalsubscriptions
BloombergMediaannouncedthatstartingApril22everycollegeandgraduatestudentacrosstheglobewillhavefreeaccesstoBloomberg.comforthreemonths.
“BloombergMediaisdedicatedtoprovidingourglobalaudiencethenewsandinformationtheyrelyontomakeinformeddecisions,andwewanttoensurethisalsoextendstothenextgenerationofentrepreneursandbusinessleaderswhowillneedtonavigatetheimpactsofthecoronavirusfortheunforeseeablefuture,”JustinB.Smith,CEOofBloombergMedia,saidinarelease.
HPuses3Dprintingtoproducehospitalequipment
WhenanursingsupervisorinSpainsentapleatoHP’s3Dprintingcentreaboutthelackofrespiratorsinhospitals,HPreacted.Withintwodaysofreceivingthemessage,HP’smanufacturingcentreinBarcelonaevaluatedtherespiratordesign,printedthem,andsentthemtothehospitalforvalidation.
FoodtechcompanyTiffinLabshelpsdeliver30,000mealsinSingapore
TiffinLabshaspartneredwithlocalcharityFreeFoodForAlltoprovidefoodtolow-incomefamiliesandindividualswhohaveexperiencedjobdisplacement.
Theorganisationhasseenatenfoldincreaseinapplicationsforhelpinthelasttwoweeks,mainlyfromyoungworkingfamilies.Thefirstdonationdrive,whichtookplaceonSaturday(18April),saw5,000mealsdistributed,andincomingweeksTiffinLabschefswillbepreparingmealsincludingHainanesechickenriceandspaghettibolognese.
SaidKishinRK,chairmanandfounderofTiffinLabs:
WefeeltrulyhumbledtobeabletoplayourpartinhelpingSingaporeansinthistimeofneed.Inthelasttwoweeks,there’sbeenasignificantincreaseinthenumberofSingaporeanswhoneedhelpputtingfoodonthetable,andwithTiffinLabs’expertiseinpreparingandcookingfreshlypreparedhighqualitymealsfordelivery,wefeltitwasourdutytoplayourpart.Ithasbeeninspiringtobepartof#SGUnitedwithbusinessesfromallindustriesworkingwithcharitiesandthegovernmenttogethelptowhereit’smostneeded,andwewillcontinuetosupportaslongasthere’saneed.
AXAchallengesemployeestosupportICUsin60countries
AXAhaslaunchedaglobalsolidaritychallengeonsocialmediathatenablesallitsemployeestosupport1,200intensivecareunitsin60countries,includingSingapore.
Bypublishingapost,suchasanencouragingmessagetohealthcareworkers,onTwitter,LinkedInorInstagramwiththe#AXASolidarityResponsehashtag,employeescan"unlock"a€5donationtothe101Fund,financedbyAXA,andwillalsohavetheopportunitytomakeapersonaldonationiftheywishonadedicated101Fundpage.
Alibabaopenscompetitionforstudentstosolvepost-outbreakchallenges
AlibabaBusinessSchoolhaslaunchedtheAlibabaGlobalE-CommerceTalent(GET)GlobalChallenge2020tohelpbusinessesrecoverandreboundaftertheoutbreak.Thecompetitiontargetsuniversityandhighereducationinstitutionstudentsfrom13markets(includingChina,Indonesia,Malaysia,thePhilippines,SouthKorea,andThailand)andwillbeconductedvirtuallyacrossfourphases.
TeamssubmittingtheirbusinessproposalswillreceivecoachingandreferencematerialsbasedonmoderncasestudiesandlearningassetsviaAlibaba’sDingTalklivestreamingsessions.Thetopsixteamswhoqualifyfortheworldfinalswillalsoreceiveone-on-onecoachingsessionsandwillreceivebusinessfundingbyAlibabaaswellastheeligibilitytojointheglobalGETtalentbank.ThewinningteamwillalsobegrantedafullysponsoreddigitaleconomydiscoverytriptoAlibaba’sheadquartersinHangzhou,includingsessionswithAlibabaGETNetworktrainers.
Australianbrandsdonate30-secondads
Atthistime,Australia’snationalsuicidepreventionserviceLifelinehasbeeningreatdemandastheyreceivecallsevery30seconds.Toraiseawareness,somebrandsaredonatingtheirTVandradioplacementstoLifelinetohelpthemachievetheirfundraisinggoalofAU$5million(US$3.15million).
Sofar,brandsthathaveagreedtodonate30-secondplacementsareWestpac,Woolworths,Bunnings,UncleTobys,Vegemite,HaagenDazs,Officeworks,OldElPaso,Channel7,andSouthernCrossAustereo.TheideawasconceptualisedbyLifeline’sagencypartner,Thinkerbell.
DeliveroowillreducecommissionratesforrestaurantsinHongKong
Thedeliveryservicewillreducecommissionratesto5%forallpick-uporderstoeaserestaurants’burdensduringthistime.ThereducedcommissionwillapplytoallDeliveroopartneringF&BoutletsinHongKong,effectiveimmediatelyuntiltheendofJune.Over1,500newrestaurantshavejoinedtheservicesinceJanuary,with60-70%ofthemoptingintojointhepick-upservice.SinceDecemberlastyear,Deliveroohasseen300%growthinbothrestaurantsofferingpick-upservices.
ShopeeannouncessupportpackagetohelpSingaporesellers
TheecommerceplatformhaslauncheditsShopeeSellerSupportPackage(SSSP)tohelplocalsellersandSMEsinthecurrentenvironment.ThemonetarysupporttotallingSG$1million(US$700k)willhelplocalofflineretailersinestablishinganonlinepresenceanddiversifyingtheirrevenuestreams,whilealsoallowingexistingsellersscaletheirbusinesses.
TheSSSPwillalsoallowsellerstobenefitinthreeways:loweredadvertising,cashbackandfreeshippingcosts;coinscashbackandfreeshippingprogramme;andtrainingandsupportfornewsellers.
CPGrouphasnowdonatedmorethanUSD$29millioninThailandtotackleCOVID-19,including:
FosunPharmagetsFDAapprovalforCOVID-19detectionkit
FosunLongMarch,awholly-ownedsubsidiaryofFosunPharmaandpartoftheChinesemultinationalFosunconglomerate,hasreceivedemergencyuseauthorizationfromtheU.S.FDAforitsself-developedCOVID-19RT-PCRdetectionkit.Thekit,whichhasalreadyreceivedChineseandEUapprovalcancompletethedetectionofcoronavirusin96sampleswithintwohoursbyusingautomatedextractiontechniques.Automatedtestingalsolowerstheriskofoperatorinfection,reducestheprobabilityofcrosscontaminationintheclinicallaboratory,andimprovesdetectionefficiency.
Meanwhile,onApril6th,FosunPharmahostedacross-bordervideoconferencedialogueonthediagnosisandtreatmentofCOVID-19atitsglobalanti-epidemicheadquarters(photoabove).TheforumsharedinformationbetweenmedicalexpertsinChinaontheChineseexperiencewithpublichealthexpertsandfrontlinedoctorsfromtheUK,US,Europe,Africa,Indiaandelsewhere.
VietnameseDTCmattressstartupdonates1500mattressestohospitals
ThefirstdestinationwasCuChiHospitalwith60mattressesand60pillowsonApril7thandsofar,Ru9hasdeliveredanother85mattressestoGoVapHospitaland265mattressestoBachMaiHospital,oneoftheheaviestcentersoftheCOVID-19outbreakinVietnam.Thenextstepwillseethecompanydeliver250mattressestotheNationalHospitalofObGynand500mattressestoquarantinecampsthroughtheFatherlandFrontCommitteewithinApril2020.
Accenturebuildsplatformtoconnectlaidoffstaffwithhiringorganisations
FacebookprovidesdigitaltrainingforSMEs
PhaseoneoftheprogrammewillseeparticipatingbusinessesreceivereceivefreeonlineconsultationswithFacebookexpertsandaccesstoahostofonlineresourcestoboosttheirbusinesses,suchaswebinars,on-demandvideosofpaneldiscussionsandresourceguidesforindustriessuchase-commerce,retailandtravel.
PhasetwowillinviteparticipationfrommembersofotherpartnersincludingCyberport,HongKongProductivityCouncil,SMBLabandmore.Uponfullrollout,theprogrammeisexpectedtobenefitover10,000businessesinHongKong.
Meanwhile,inSingapore,FacebookispartneringwiththeSingaporeTourismBoard(STB)MarketingCollegeandEnterpriseSingapore(ESG)tolaunchaseriesoftrainingsessionsviawebinarstohelpSMEscope.Thewebinarswillbetargetedatsectorsmostimpactedbythepandemic,suchastravel,hospitality,retailandMICE.
Carouselldonatesadinventorytonot-for-profitorganisations
TheonlinemarketplacewillofferuptoHKD10.87million(US$1.4million)inanadsupportprogramforNGOs.Thefundwillfocusonsupportingnon-profitorganisationsinSingapore,Malaysia,HongKongandinthePhilippinesandtheireffortstoreplenishsupplyoffoodandessentialhealthproducts,donationsforupkeepcost,callforvolunteers,andotherinitiativescaringforfamilies-at-riskandseniorsinneed.
TheinitiativewilllaunchwithexistingpartnershipsincludingHabitatforHumanityinHongKong,SingaporeRedCrossinSingapore,ParentsWithoutPartnersinMalaysiaandCaritasManilainthePhilippines.
StashAway,RevolutandPolicyPaloffercashbacksformedicalfrontliners
WealthmanagementcompanyStashAway,fintechcompanyRevolut,andinsurancebrokerPolicyPalhavejoinedforcestolaunchMedicalEnergizer,aSingapore-basedprogrammetosupportmedicalfrontlinersintermsoffinance,insuranceandridesbenefits.
Revolut,aVisapartner,willoffermedicalpersonnel3%cashbackforeverytransactionmadeontheirRevolutVisacardswithoutanycapsanduptoSG$50(US$35)riderebatesperweekforanyride-sharingservicesortaxiride.Meanwhile,PolicyPalwillofferPersonalAccidentCOVID-19insurancewithadiagnosisbenefitofSG$3,000(US$2,108)anduptoSG$2,000(US$1,405)outpatientmedicalexpensesreimbursement.MedicalpersonnelarealsoeligibletoreceivefreeinvestingforsixmonthsfromStashAway.
ThebrandsarealsocallingoncustomerstodonatedirectlyontheRevolutappviatheinstantPaymentsfeature,and100%ofcontributionswillgodirectlytotheriderebatesforfrontliners.
TigersupportsrestaurantsandpubsinSoutheastAsia
Tigerlaunchedits#SupportOurStreetsprogrammetohelplocalpubs,restaurants,coffeeshops,andfoodcourtstostayafloatduringthistimeofclosuresandlockdowns.InSingapore,thebrewerpledgesSG$1million(US$702,745)andralliedSingaporeanstodonateanadditionaltargetofSG$300k.ConsumerswereencouragedtodonateSG$10ontheTigerwebsite,andtheywillbecompensatedwithaTigerbeervoucherfortwotoberedeemedpost-outbreak.Eachweek,contributionswillbechanneleddirectlytowardslocalrestaurants.
InMalaysia,TigerwilldonateRM1.5million(US$344,431)tostrugglingstreetfoodbusinessestocovertheirrentduringthisperiod.Similarly,consumerscanshowsupportbypurchasingavoucherforalargebottleofTigerCrystalpriceatRM10,toberedeemedwhenlockdownsarelifted.Onredemption,theparticipatingrestaurantwillreceivetheirvoucherofRM10plusanadditionalRM17donatedbyTiger,cappedatRM500,000.
DetailsoninitiativesinCambodia,ThailandandVietnamwillbereleasedsoon.
AdidasSingaporeoffersfreevirtualexperiences
AdidasSingaporewillofferfreevirtualexperiencesoverthenextfewweekstoencouragethemtostayactive,practisemindfulness,learn,seekentertainmentandstayconnected.Thesportswearbrandwillbringtogetherlocalathletesandcreatorstosharetheirskills,trainingandadvice,invideosthatwillberolledoutacrossitssocialanddigitalchannels.Theseexperiencesinclude:
Separately,thebrandhasjustreceivedapprovalfora€3billion(US$3.3billion)loanlargelyfundedbytheGermangovernmenttohelpitcopewiththeimpactofCOVID-19onsales.
AccordingtoTheSmithFamily,almostaquarterofstudents(23%)ofthemorethan50,000studentsonitsLearningforLifeprogramdon’thaveaccesstoacomputerwithreliableinternetathome.Withoutaccesstotheseessentialtools,disadvantagedstudentsareatriskoffallingfurtherbehindatschool.Thissituationcanalsoaffectthemlaterinlife,astheywilllackvaluableskillstheyneedtotakepartinthedigitalworld.ThepledgeconceptandsupportingcommunicationsweredevelopedincollaborationbetweenSuncorpandcreativeagencypartnerOgilvyAustralia.
YouTubecreatesvideobuildingtool
VideoBuilderisafreebetatoolthatletsusersanimatestaticimages,textandlogosandplacethemalongsidemusicfromtheYouTubelibrary.Videoscanbemadeinjustafewminutesandcanbeeithersixor15-secondslong.ThetoolallowsbrandsandagenciestoquicklyandefficientlydevelopbasiccontentfortheYouTubeaudience,suchasvideosaboutstorehourschanging,newservicesbeingofferedduetoCOVID-19andmore.
Appleleveragestechtoaidpublichealthauthorities
Applehasreleaseddatathatcouldhelpinformpublichealthauthoritiesonwhetherpeoplearedrivinglessduringlockdownorderstoslowthespreadofthecoronavirus.ThisdataisgatheredbycountingthenumberroutingrequestsfromAppleMaps,whichisinstalledonalliPhones,andcomparingittopastusagetodetectchangesinthevolumeofpeopledriving,walkingortakingpublictransitaroundtheworld,Applesaid.
Theinformationisbeingupdateddailyandcomparedtoadateinmid-January,beforemostUSlockdownmeasureswereinplace,Applesaid.Thedatawouldbeaggregatedsothattherequestsfromindividualuserswouldnotbeshown,anditdoesnottrackindividualusersortheirlocations.Theinformationwillshowchangesformajorcitiesand63countriesorregions.
HowfaristwometresItmightbedifficultforsometogaugehowfartostandawayfromothersinpublicspacesinaccordancewithWHOrecommendations.
ThaibrandGQApparellaunchedalineofT-shirtsandfacemaskswithsmall-fontmessagesthatarereadablewithintwometers.Themessagewarnsthosewhocanreadittomoveawayuntiltheycannot.Thecopyreads:“Stepbackuntilyoucan’treadthis.”
ThelettersizewascertifiedasvisiblewithintwometresfortheaverageeyesightbyTheAssociationofThaiOptometrists.AllproceedsfromthecollectionwillbedonatedtoRamathibodiFoundationforpurchasingventilatorsandmedicalequipmentforCOVID-19patients.
AirbnbandTripadvisorlaunchvirtualexperiences
Withindaysofeachother,AirbnbandTripadvisorhavelaunchedvirtualexperienceofferingstoprovidethoseconfinedathomewithawaytosight-see,learnnewskills,orbeentertained.
CarouselltosupportsmallfoodandbeverageestablishmentsinSingapore
OnlinemarketplaceCarousellhaslauncheda#SupportLocalinitiativetosupportbothsmallfoodandbeverageestablishmentsandsmallandmediumenterprise(SME)ownersinSingapore,whosebusinesseshavebeenimpactedmostseverelybyquarantinemeasures.
"WereallyappreciateCarousell’sinitiativetoprovideaplatformforussmalllocalF&Bs.Anyvisibilityduringthistimeisextremelyimportantandwe’rebankingonlocalsupportfromthosearoundus,”Chengadded.
CarousellchiefcommercialofficerLewisNgsaidtheplatformhastheuniqueopportunitytorallyasizeableportionofthecommunity,when1in4Singaporeansusetheplatform.
TheplatformwillalsobeprovidingaidtolocalSMEswhohavebeenimpactedbyCOVID-19,withabusinessgrantthatentitlesthemtothreemonthsworthofpremiumservicesonCarousell,includingaCarouBiz(CarousellforBusiness)subscription.
AirAsiaencouragesstafftodeliverfood,topexecstoforgosalaries
Expediaoffersdiscountedhotelratesforhealthcarefrontliners
ExpediaGroup—whichincludesExpediaandHotels.com—haslaunchedaSingaporeHealthcareHeroesinitiativetoprovideroomsatheavilydiscountedratesforhealthcareprofessionalstoself-isolate,rest,andrecuperate.Thegrouppartneredupwith14propertiesinSingaporeforthis.
TheofferextendstoallCOVID-19facinghealthcareprofessionalswhoareemployeesofhospitals,clinics,homecarefacilities,emergencymedicalservicesandambulanceservices,aswellastheMinistryofHealth.Hotelpartnerswillalsoimplementarrangementsforhealthcareprofessionalstonotonlyenforcesafesocialdistancing,butalsoensureminimisedcontactwithotherhotelguests.
MarriottdisplayssmileyfacesacrossAPAChotels
Lastweek,MarriottInternational—thebiggesthotelgroupintheworld—litupitspropertieswithsmileyfacesto“sendapositivemessage”.Over270propertiesacrossAPACtookpart.ThegroupalsosaidthatitsassociatesfromhotelsacrossAPAChavevolunteeredover40,000hourstoservetheircommunities;thesecontributionsincludefooddonations,productionofprotectivegearformedicalstaff,andsecuringshelterformedicalprofessionalsandjournalists.
NTUCLearningHuboffersfreecoursesforSingaporeans
EducationandtrainingproviderNTUCLearningHubhaspartneredwithcomplianceplatformGO1toofferfreeonlinecoursesforSingaporeansduringthis‘circuitbreaker’period.Thelibraryoffreecoursesincludeskillsetssuchascoding,dataanalytics,graphicdesign,AdobePhotoshop,blockchain,andcloud.Thecourseswillbemadeavailableina’bite-sizedformat’witheachcoursedurationrangingfromnineminutestosevenhours.
Plus,asagrowingnumberofmigrantworkersarebeingaffectedbytheCOVID-19outbreak,thehubwillalsoproviderelevantWorkplaceSafetyandHealth(WSH)coursesforthem.
Pomeloproducesantibacterialfacemasks
SoutheastAsianfashionbrandPomelohasannouncedabunchofCOVID-19initiativesincludingthein-houseproductionofantibacterialfacemasks,with100%ofprofitsgoingtowardsmedicalsuppliesforpartnerorganisationssuchasSingapore’sRedCrossSociety.
AnewfeatureontheonlineplatformalsoallowsshopperstodonatefundsorsurgicalmasksdirectlytopartnerhealthorganisationsinSingapore,ThailandandIndonesia.Pomelomadeaninitialdonationof40,000surgicalmaskstoThailand’sRedCrossandithasplanstodonatemore.
HeinekendonatestoRedCross,promisestoretainstaff
ThebrewerannouncedthatitwillnotcarryoutstructurallayoffsasaconsequenceofCOVID-19.Meanwhile,thosewhoworkinproductionanddistributionwillcontinuetofollowstricthygieneandsocialdistancingguidelinesandreceivesupporttodotheirjobssafely.Thecompanyalsocommitstopayingsuppliersatagreedpaymenttermsandwillsupportitsmostvulnerablesmall-andmedium-sizedsuppliersthroughearlypayments.Intermsofdonations,itwilldeploywaterandnon-alcoholicbeverages,handsanitisersandmonetarycontributionstomedicalfacilities.AndasaresponsetotheMarch26internationalappeal,thebrandwillbedonating€15million(US$16million)tosupporttheInternationalFederationofRedCrossandRedCrescentSocieties(IFRC),inparticularinAfrica,AsiaandLatinAmerica.
WilliamGrant&Sonstoopen‘virtualbar’inSingapore
Theinternationaldistilleryislaunchingthe1887VirtualBarwhichwillkickoffitsfirstshiftviaZoomtodayfeaturingaguestappearancebySamWong,headbartenderatSingapore-basedbarShinGiTai.
Thosewhojoinincanmakedonationsfromhometosupportthehard-hitbartendingandhospitalityindustrybypurchasingadigitalcocktailoffthemenu.Eachpartnerbarwillshowcasefourdrinksontheticketingplatform,andeverySG$20donatedtotheirbarofchoicewillentitleconsumerstoadigitaldrinksvoucher,redeemableforadrinkwhenthebarresumesoperations.WilliamGrant&SonswillalsomatchthevalueindonationsuptoS$1,000perbar.
TwitterCEOtodonatemorethanaquarterofhisfortune
AmazonWebServicesassistsWHO,enablesvirtualclassesforteachers
AmazonWebServices(AWS)announcesthatitwillworkcloselywithWHOtosupportCOVID-19research,andiscofferingthehealthorganisationwithcloudtechandtechnicalexpertise.Thisincludesbuildingvast"datalakes"aggregatingepidemiologicalcountrydataandtranslatingmedicaltrainingvideosintodifferentlanguages.
StarbuckschannelsUS$10milliontowardsemployeesupport
ThecompanywillchannelUS$10milliontowardspartnersandemployeesaroundtheworld.These‘hardshipgrants’willbemadeavailabletoemployeesfacingextremehardshipasaresultofCOVID-19andwillallowaccesstoemergencysupport.Eligiblecategoriesforthefundgrantsincludehousingandutilities,suddenlossofhome,deathofafamilymemberorpartner,andrelatedfuneralexpenses.
InmarketssuchasChinaandJapan,thesegrantsareavailabletopartnersthroughtheexistingCaringUnitesPartners(CUP)Fund.IntherestofAsiawhereStarbucksoperateswithlocallicensedbusinesses,thesegrantsareavailabletopartnersthroughtheEmergencyAssistanceFoundation.
WhatsAppintroduceslimittoforwardedmessages
ToreducethespreadofmisinformationviaWhatsApp,thechatplatformintroducedanewfunctionwhereuserswillnowonlybeabletoforwardmessagesthataredeemed“highlyforwarded”tojustonechatpersonorgroupatatime.
Messagesthathadbeenforwardedfewerthanfivetimesareindicatedwithasinglearrowwhile“highlyforwarded”messagesareindicatedwithdoublearrowsindicatingthatthemessagewasforwardedamongusersmorethanfivetimesanddidnotoriginatefromaclosecontact.
ThenewupdatewasintroducedtocontainviralityduringCOVID-19.
KFCMalaysiaencouragespeopletocookathome
DiageodonatesspirittodevelopingcountriesinSoutheastAsia
Diageohaspledgedtodonateneutralspirit,a96%strengthethylalcoholusedprimarilyinproductionofalcoholbeverages,toPhilippines,VietnamandMyanmar.60,000litresofspiritwillbedonatedwhichisenoughfortheproductionofoveramillionbottlesofsanitisersordisinfectingagents.
SentosareleasesZoombackgrounds
FashionetailerZaloraexpandsintofood&healthessentials
"Wenowofferfoodhealthandhouseholdcategorieswitheverythingrangingfromcleaningproductsandtoothpastetohoneyandproteinpowder.ThisnewofferingisespeciallybeneficialtoourcustomerswhocannotgooutsidetoshopandarenotwithinthereachofGraborFoodpanda."
XiloyannisnotedthatZaloraalreadyhasoneofthetop5logisticsnetworksinSoutheastAsia.Someofferingsmaybelimitedtocertainmarkets(Malaysiancustomerordersreceivefreehandsanitizer),buttheplatformhasissuedanopeninvitationtobrandstopartneroncommunityinitiatives.
MarinaBaySandsdonates15,000kgoffoodaheadofone-monthclosure
AlibabaGroupchairmanandCEODanielZhanghasissuedastaffmemoannouncingthelaunchofthe“2020SpringThunderInitiative”tohelpSMEsintryingcircumstances.
Theinitiativeincludes:
SingaporeAirlinescabincrewtohelpfilllabourgapsathospitals
SingaporeAirlines(SIA)isprovidingatleast300"careambassadors"tohelpmitigatelabourshortagesathospitalsasthenumberofCOVID-19casesrise.
“Tosupportthenation,SingaporeAirlineshasopeneditscallforsupporttoallcabincrewtofilltheroleofcareambassador.Withourcrew’sexpertiseatprovidingcareandworld-classservice,theyaredeemedtobeanaturalfitforthisrole,"thecarriertoldCNA.
Supervisedbynurses,careambassadorswillprovideadministrativesupportandattendtoroutinepatientcareinnon-clinicalrolesinlow-riskwards,suchasattendingtocallbells,helpingpatientstositupinbed,accompanyingpatientstothewashrooms,servingmealsandassistingduringtherapysessions.
Careambassadorswillserveaminimumofthreemonthswiththeoptiontoextend,earningamonthlysalarybutnotbeentitledtoanymonthlysalaryorallowancesfromSIA.thereportsaid.
Tencentopen-sourcesAI-poweredCOVID-19self-triageassistant
Tencenthasopen-sourcedaCOVID-19self-triageassistantinpartnershipwiththeWorldHealthOrganization(WHO).TheAI-poweredtoolhelpspeoplecarryoutaself-checkonpotentialcoronavirusinfectiontoreducetheriskofcross-infection"causedbypanicandseekingmedicalcareinappropriately."ThetechnologyisnowavailableonGithubfordevelopersaroundtheworld.
TencentHealthsaysitsCOVID-19self-triageassistantSincehasalreadyhelped40diseasecontrolandpreventioncenters,morethan300hospitals,over30independentsoftwarevendorpartnersacross17provincesinChinaandservedtensofmillionsofpeoplesincelaunch.
Priortothistool,Tencentopen-sourcedaCOVID-19liveupdatesmoduleinMarchthatitsayshasansweredsixbillionpandemic-relatedqueriesinChinaoverthepasttwomonths.
Gogovan&Pickupplaunchdoor-to-doorsalivaspecimenpick-upservices
Accorstreamlinesmarketingspend,launchesCOVID-19fund
MorethanhalfofthehotelsworldwideintheAccorgrouphaveclosedandthatcouldincreasetotwothirdsinthecomingweeks.Internally,thegrouphasimplementedtravelbans,hiringfreezes,andreducedschedulesand/orfurloughingfor75%ofglobalheadofficeteamsforQ2.
Thiscouldresultinaminimum€60million(US$65million)reductioningeneralandadministrativeexpensesfor2020.Thegroupisalsostreamliningallothercostsincludingsales,marketing,andITinlinewithlowerrevenues.Accorannouncedthatitcanrelyonastrongbalancesheet,withmorethan€2.5billion(US$2.71billion)incashonhandandanundrawnrevolvingcreditfacilityof€1.2billion(US$1.3billion).
Afterconsultingwiththegroup’smainshareholders,thebrandhasalsodecidedtowithdrawitsproposalfora2019dividendpaymentof€280million(US$303million),andinstead,allocate25%oftheplanneddividend(US$76million)tothelaunchofthe‘ALLHeartistFund’tosupportthegroup’s300,000employeesandfurloughedemployeessufferingfinancialdistress,aswellashealthcareprofessionalsandnon-profitorganisations.ChairmanandCEOSebastienBazinwilltakea25%paycutwiththecashequivalentbeingcontributedtowardsthefund.
RazerwillbegintomanufacturefacemasksinSingapore
RazerhadinitiallyconvertedexistingproductmanufacturinglinesinChinatomakeanddonatemaskswithinitialshipmentsgoingoutearlierthisweek.Butthecompanysaidithasbeen"inundatedbyrequestsduetoanextremeshortageoffacemasksandPPEs",particularlyinSoutheastAsia,anddecidedtosetupamanufacturinglineinSingapore.
Accordingtoapressrelease,thenewthree-layermaskswillbe"certifiedtoSingaporeandinternationalstandards"asitsaidthat"manyofthefacemasksinthemarketarenotproperlymanufactured,donotmeetcertificationstandardsandofferlittleornoprotectiontotheusers”.
TikToklaunchesweekendlivestreamprogramme
Thesocialmediaplatformwillcuratea#StayAtHomelivespecialinSingaporetoentertainandeducateusers.Theshowwillincludecelebrity-hostedtalkshowsegments,unpluggedmusicshowcasesbylocalactsandlivecookingdemos.LocalcelebritiesinvolvedthisweekareDasmondKoh,ZongZijie,GavinTeoandKimberlyChia.Theweeklyweekendprogrammeline-upwillberevelaedeachweek.
Tesladonatesventilatorsthat‘cannotbeused’inhospitals
Facebook,7News,SCMPandTheStraitsTimeslaunchonlinenewsspecialonCOVID-19
FacebookandthreemajornewsroomsfromacrosstheAsiaPacificwillcombinetohostaspecialFacebookWatchnewseventonCOVID-19,“COVIDFRONTLINE”onFridayApril3rd.Editorialdesksfrom7News(Australia),SouthChinaMorningPost(HongKong)andTheStraitsTimes(Singapore)analyseandsharelessonsfromtheregion’sexperienceoncombatingCOVID-19.
HansgroheusesCOVID-19asasalesopportunity
Inapressreleasewithsloganssuchas"protectyourselfandfamilyatthepushofabutton",HansgroheisusingtheCOVID-19crisisasanopportunitytosellmorewashingbasinfixtures.
Handwashingisoneofthebestwaystoprotectyourselfandlovedonesfromgettingsickandkeepingourhandscleancanhelptominimizethespreadofvirusinprivateandpublicspaces.Choosingtherightbathroommixercouldhelpustomaintainbetterpersonalhygieneandstayhealthy,andtherightbathroommixershouldbepracticalforeverydayuse.
OnemightcounterthatALLsinktapsbynaturemustbepracticalenoughforeverydayuse.
Canthebackofahandorlowerarmnotmovealeveraswell
Maybankrollsoutcustomerfinancialreliefschemesandemployeeassistance
Foremployees,MaybankSingaporehasrolledoutabundleoffinancialassistance,reimbursementandvouchersinresponsetoCOVID-19thatincludes:
Johnson&JohnsonsaysCOVID-19vaccinecouldbereadyforemergencyusebyearly2021
Johnson&JohnsonsaysithasaleadvaccinecandidatetofighttheCOVID-19novelcoronaviruswhichcouldbereadyforemergencyusebyearly2021.WithhumantestingsettobeginbySeptember,thehealthandpharmacompanysaysithasstrucka$1billiondealwiththeU.S.governmenttostepupenoughmanufacturingcapacitytocreatemorethan1billiondosesofthevaccine.
Mostvaccinestake18-monthstobetested,approvedandmanufactured,butUShealthauthoritieshavesuggestedaCOVID-19vaccinecouldbeavailableforemergencyuseasearlyas12-monthsfromdevelopment.J&JfirstsaidinJanuarythatitwasworkingonanovelcoronavirusvaccineusingsimilartechnologiesinitspastproductionofanexperimentalEbolavirusvaccine.
Meanwhile,J&JalsosaiditwascollaboratingwiththeU.S.BiomedicalAdvancedResearchandDevelopmentAuthoritytojointlyspend$1billiononvaccineresearch,whilealsoseparatelyfundingthesearchforantiviralstotreatCOVID-19.
Grableaderstakeupto20%paycut,willhelpfoodmerchantswiththeirmarketing
SoutheastAsianride-hailinganddeliveryserviceGrabannouncedonMondaythatitsleaderswilltakeapaycutofupto20%tohelpthebusinessandpartnersrideouttheeffectsoftheCOVID-19crisis.
Inaddition,GrabhasexpandeditsCOVID-19financialassistanceschemecoveragetoincludeIndonesia,Malaysia,MyanmarandthePhilippines.IthadalreadybeenavailableinSingapore,ThailandandVietnam.TheschemeinvolvespayoutstodriversordeliverypartnerswhoarehospitalizedorquarantinedduetoaCOVID-19diagnosis.
FairPricetrialspriorityshoppingforthosemorevulnerable
TheinitiativewillbeheldeveryMondayduringthefirsthourofeachFairPricestore’snormaloperatinghoursorfrom7amto8amforstoresoperating24hours.,thededicatedhourwillbefrom7amto8am.
FosunsendsmajormedicalsupplyshipmenttoPortugal
FosunisalsocurrentlysellingthekitsandhasbeenexportinganddonatingtoSouthKorea,Portugal,Hungary,GermanyandIndonesia.FosunhasalsopartneredwithmunicipalgovernmentsandHaitongBanktosendanotherbatchofsuppliestothecityofPorto.
AsofMarch29,Portugalhasadded792confirmedcasesandatotalof5,962confirmedcaseswhileinastateofemergencysinceMarch19th.AsofMarch23,Fosunhasdeployedanddonatedatotalof11batchesofmedicalprotectionsuppliestooverseaskeycountrieswithrapidepidemicoutbreak,suchasItaly,Japan,SouthKorea,India,theUKandFrance.
FacebookpledgesUS$100millioninaidfornewsmedia
FacebookthisweekpledgedUS$100millioninfinancingandadvertisingspendingtosupportnewsorganisationsthathaveseentheirrevenueimpactedbytheCOVID-19pandemic.
Thefreshaidisinadditiontothe$300millionFacebookpledgedtospendonnewsprograms,partnerships,andcontentoverthecourseofthreeyearsatthebeginningof2019.
Spotifygivesaleguptomusicartists
Thiswaslaunchedaspartofawidercampaigntoaddressthecoronaviruscrisis.SpotifyhasdonatedtotheWorldHealthOrganization,launchedaninformationhubprovidingup-to-datenewsonthepandemicandmadeadspaceavailabletogovernments,non-profitsandhealth-and-safetypublic-serviceannouncements.
BurgerKing,PopeyesandTimHortonsstafftogetspecialbonus
JoséCilsaiditistorecognisetheir"tremendousservicetoguestsandcommunities"sinceCOVID-19chokedthehospitalitybusiness.
Uniqlotapsitsmanufacturersfor10millionsurgicalmasks
Fast-fashionretailerUniqloanditsparentcompanyFastRetailingannouncedonInstagramitisaskingitsmanufacturerstomake10millionsurgicalmaskstobedeliveredtofrontlineworkersworldwide.
AirbnbtopauseallmarketingamidCOVID-19
Trip.comchairmanwarnsagainstxenophobiaoutbreak
JackMaandAlibabadonatemoremedicalsuppliesacrossAsia
TheAlibabaFoundationandtheJackMaFoundationannounceddonationsofmedicalsuppliestosevenmorecountriesinAsiaovertheweekend,namelyAzerbaijan,Bhutan,India,Kazakhstan,Kyrgyzstan,UzbekistanandVietnam.Collectively,thesesevencountrieswillreceiveatotalof1.7millionfacemasks,165,000testkitsaswellasprotectiveclothingandmedicalequipmentsuchasventilatorsandforeheadthermometers.
ThefirstbatchofmedicalsuppliesforIndiaarrivedinDelhionSaturdayevening(March28)andwerereceivedbytheIndianRedCrossSociety.Thedonationsareexpectedtoreachothercountriesinthecomingdays.
Withthisannouncement,thetwoFoundationshavenowdonatedmedicalsuppliesto23Asiancountriestotalling7.4millionmasks;485,000testkits;100,000setsofprotectiveclothingalongwithothermedicalequipment.ThedonationbythetwofoundationstoVietnamisinadditiontotherecentdonationbyAlibaba-ownedLazadaGroup.Moreinitiativesanddonationsmaybeannouncedinthecomingdaysandweeks.
PingAndonatesUS$1.5millionworthofCOVID-19medicalsuppliestoIndonesiaAnotherChinesebrandsteppinguptoassistAsianmarketsinPingAnInsurance.ThecompanyanditschairmanMaMingzhehavedonatedabatchofmedicalsuppliestoIndonesiawithatotalvalueofUS$1.5millionincluding10,000setsofsafetygoggles,10,000setsofCOVID-19diagnostictestkits,150,000swabkits,200infusionpumps,and100patientmonitors.Medicaltechnologysupportincludes1,000setsofCOVID-19smartimage-readingsystemand10,000AskBobmedicalAIassistantsdevelopedbyPingAn.
SincetheoutbreakoftheCOVID-19epidemic,PingAnhasdonatedmorethanUSD20million(RMB150million)ofsuppliesandcashinChinaandhasalsoprovidedfreeinsuranceprotectionforfrontlinemedicalstaff,journalists,policeofficersandvolunteers.
Nestlétopaysuspendedworkersalariesfor3months,partnerswithRedCross
InadditionNestléannounceditisjoiningforceswiththeInternationalFederationoftheRedCrossandRedCrescentSocieties(IFRC)inresponsetoitsemergencyappeal.Initially,NestléwillassisttheIFRCinfourways:
"NowisthetimetodemonstratethevaluesoftheNestléfamily,"saidMarkSchneider,CEOofNestlé."TheCOVID-19pandemicisaglobalproblemandconsequentlyweareofferinghelponthegroundeverywhere,drawingonourextensivepresenceandexperiencein187countries.Inaddition,wegiveourfullsupporttothosewhoarefightingtirelesslyagainstthespreadofthevirus,everyday."
Twomajorcarmakerschangetheirlogos
Inavideomessage,Volkswagensaid"wetraditionallystandtogetherinallcrisesandsupporteachotherandthat"togetherwewillfindnewwaysandsolutionsthatwillenableustoovercomethiscrisis".
SPHmanagementtakespaycutsascompanydonatestoCourageFund
DirectorsandseniormanagementatSingaporePressHoldingsaretakingpaycutsinashowofsolidaritywiththenationamidtheCOVID-19outbreak.SPHboardmemberswilltakeavoluntary10%reductionindirectors’feeswhileSPHCEONgYatChungwilltakeapaycutof10%.Otherseniormanagementstaffwillseeasalaryreductionof5%.ThecutswillbeeffectivefromApril2020andwillbereviewedattheendoftheyear.
"Theglobalpandemichasaffectedourbusinessesandposedchallengestoourstakeholders.Wehavevolunteeredthepaycutstobetterpositionourselvestorideoutthisdifficulttimewithourstakeholders.Thisisontopoftheassistancemeasureswehaverolledouttoouremployeesaffectedbythecrisis,saidNgYatChung,CEOofSPH."Wewillcontinuetopractiseprudenceforbusinesssustainabilityandlookoutfortherightopportunitiesattheappropriatetimeforlongtermcompetitiveness."
Atthesametime,SPHFoundationwillbedonating$100,000toTheCourageFundtohelpfamiliesandindividualsaffectedbytheongoingCOVID-19pandemic.Meanwhile,SPHREIThascommittedtopassonfullythepropertytaxrebategrantedbytheSingaporeGovernmenttotenantsadverselyimpactedbyCOVID-19.Italsosaysitwillcontinuetoprovidefurtherrentalrebates.
Yum!BrandslatestCOVID-19responsephase:low-contactcustomeroptionsandsupportforemployees&franchisees
1.Supportingimpactedemployees:Yum!Brandsislaunchingaglobalmedicalrelieffundtoprovidefinancialsupportforrestaurantemployeesatcompanyandfranchise-ownedstoreswhoarediagnosedwithorwhoarecaringforsomeonediagnosedwithCOVID-19.
2.Keepingrestaurantsopensafelywithlow-contactoptions:Followinglocalgovernmentandpublichealthguidance,Yum!saysithasfurtherstrengtheneditsalreadystringenthygiene,cleaningandsanitationprocedures.Ithasalsoshiftedtolow-contactoptionsforcustomersaroundtheworldthatincludesdelivery,drive-thruorcurbsidepick-up,whereavailable.
PizzaHutisnowofferingcontactlessdeliveryintheU.S.and48countriesinternationally,wherecustomerscanrequestonlineorthroughPizzaHut’smobileapptohavetheirpizzaleftatthedoorupondelivery.
Globally,theYum!Foundationisalsoprovidingfinancialsupporttomorethan20foodbanks.
“Workingtogether,wecanlimitthespreadofCOVID-19whileofferingconvenient,affordablefoodinalowcontactenvironment,”saidDavidGibbs,CEOYum!Brands.“Butouremployees–likemillionsofothers–areworriedandourfranchiseesareunderstress.Weneedtosupportthemsotheycanbethereforourcustomers.Asthesituationchangesrapidly,KFC,PizzaHut,TacoBellandTheHabitBurgerGrillwillkeepfindingwaystohelp.”
BBCdonatesadvertisingspacetoglobalhealthbodies
BBCGlobalNews,theBBC’sinternationalnews,sportandfeaturesdivision,isfreeingupasmuchas20%ofitsadvertisinginventoryforusebyinternationalhealthandgovernmentorganisationswantingtopromotepublic-healthmessagesaroundCovid-19.
Lastweek(16-22March),arecord60millionpeopleusedBBConlineservices–a50%increaseontheweeklyaverage.Ofthatfigure,morethan80%werespecificallyconsumingcoronaviruscoverage.
In2019,anaverageof121millionpeopleusedtheBBCWorldNewschannelandBBC.comeachweek.
JimEgan,BBCGlobalNewschiefexecutive,said:"Ourjobistoreportonthedevelopingcrisisaroundtheworldinaperiodwhenpeopleneednewstheycangenuinelytrust.Butifwecansupportpublic-healthagenciesindoingtheirjobintheseunprecedentedtimes,Ifeelwehavearesponsibilitytohelp."
PrudentialoffersfreeCOVID-19protectionforupto300,000HongKongresidents
Thecoverageincludes:
GojekCEOsandseniormanagerstodonate25%ofsalariestodriversandotherpartners
Gojek’sco-CEOsannouncedthecreationofafundtosupportdrivers,merchantsandotherpartnerswhoseincomehasbeenadverselyaffectedbytheeconomicslowdowncausedbytheCOVID-19pandemic.
Hundredsofthousandsofdriversandmerchantsareseeingadropintheirincomeaspeoplefollowtheadviceofhealthofficialsandchoosetoworkfromhomeandlimittheirmovement.Thesupportfundisbeingintroducedtoensuretheycancontinuetosupporttheirfamilieswhiletheywaitforthecurrentsituationtoabate.
TheGojekPartnerSupportFundwillbeadministeredthroughanewlycreatedfoundation,theAnakBangsaBisaFoundation.Thefoundationintendstoworkwithmultiplestakeholdersincludinggovernment,civilsocietygroupsanddrivergroupstodeterminethebestwaytoadministerthesupportfund,withthepriorityofsupplementingdrivers’andotherpartners’incomethroughthisperiodofuncertainty.
Fundingwillcomefromthreesources:
“AtGojek,thepandemichaspromptedustoworkfromhome,forcedustoconductbusinessdifferently,anddisruptedourregularworkingrhythm,"co-CEOsAndreSoelistyoandKevinAluwisaidinajointstatement."Butourproblemspaleincomparisontothehardshipsthecoronavirusislikelytoplaceonourdriverpartners,whoselivelihoodsdependonaneconomythatisexperiencingasignificantslowdown."
Kopikokeepsthecoffee(andwater)flowinginthePhilippines
AssoonasthegovernmentannouncedtheEnhancedCommunityQuarantineonMarch16,KopikoworkedwithFrontlineFeedersPH,agroupmobilisingfooddistribution,todispatchLeMineralebottledwaterandKopikoIcedready-to-drinkcoffee.ThebrandalsopartneredwiththeMakatiMedicalCenter(MakatiMed)Foundationforthedonationofcoffeeandbottledwaterto25,000policeandmilitarypersonnel.
Kopikoalsoimplementedwork-from-homearrangementsexceptforaskeletalforceinplacetooverseestocksandmakesuredeliveriescontinue,andtookstepstomakesureemployeesarewell-compensatedtotidethemoverthequarantineperiod.Itdisbursedfullcompanybenefitstoemployeesincludingsafetykits,healthallowances,quarantineassistance,medicalinsurance,13thmonthsalaries,andearlyreleaseofperformancebonuses.INadditionthecompanypaidpro-rated13thmonthsalariestocontractors.
Diageopledges2millionlitresofalcoholforsanitiser
Diageohaspromisedtohelpdelivermorethan8millionbottlesofsanitiserforfrontlinehealthcareworkersintheUK,Ireland,Italy,theUSA,Brazil,Kenya,IndiaandAustralia.
Thecompanywilldonateupto2millionlitresofgrainneutralspirit(GNS),a96%strengthethylalcoholusedprimarilyintheproductionofvodkaandgin,tohandsanitiserproducersinthenamedcountriestohelpovercomeshortages.Thedonationwillenabletheproductionofmorethan8million250mlbottlesofhandsanitiser,accordingtothebrand.
InIndia,thecompanywillprovide500,000litresofalcoholtothesanitiserindustryacross25states,foruseinnationalhealthcaresystemsandforconsumers.
InAustralia,Diageo’sBundabergDistillingwillproduce100,000litresofethanolfortheQueenslandgovernment,tobeforwardedtohandsanitisermanufacturers.
AIASingaporeandOgilvyworkonspecialprotectionandreassuranceforcustomers
AIASingaporeandOgilvyhaveworkedtogetheronseveralinitiativesinresponsetothecurrentCOVID-19situation.ThisincludestheintroductionofspecialcoveragebyAIAwithadditionalprotectionandreassurancetoSingaporeansagainstCOVID-19.TheinsurerisofferingfreeCOVID-19coveragefor1.4millioncustomersandemployees.
AIAhasputoutavideoonYouTubeandFacebook(above)fromAIASingapore’sMedicalDirector,DrAlanOngwithkeytipsonstayingsafeandwhattowatchoutfortoguardagainstCOVID-19atthistime.
SPHREITrollsouttenants’assistance,newincentivestohelpSingaporeretailers
SPHREIT,whichmanagesaportfolioofretailrealestate,isrollingoutaschemetohelpmitigatetheimpactofCOVID-19onitsSingaporetenants.Thetailoredreliefplansforeachtenantwillbeinadditiontothe15%propertytaxrebateannouncedinSingaporeBudget2020,whichSPHREITispassingontoqualifyingtenants.
SPHREITalsosaysitwilllaunchotherinitiativestoencourageshopperstovisititsmallsnextmonth,includingcomplimentaryparkingalongwithpreferentialratesandwaiversforuseofatriumsorcommonareastodrivefootfallandsales.
SPHREIT,withguidancefromauthoritieshavesteppedupprecautionarymeasurestoguardagainstthespreadofCOVID-19,includingintensifyingthecleaninganddisinfectingofitsmalls,especiallyathighhumantrafficcontactpointssuchastoilets,lifts,refusebinsandhandrails.
CarousellencouragesSingaporeansnottohoard,but#ChoosetoGive
FedExcompleteseighthsupplyshipmenttoChina
FedExhasprovidedupdatedfiguresonhowithasdonateduseofitsglobaltransportationnetworkandlogisticsresourcestodeliverurgentlyneededmedicalsuppliestoChina.
UptoFebruary20,FedExsaysithasdeliveredeightshipmentsconsistingof197palletsofhumanitarianaidtoChinaincluding557,560N95masks,232,450surgicalmasks,andmorethan460,000medicalsupplies.Theaidmaterials,itsays,havereachedhospitalsandlocalgovernmentsviaHubeiCharityFederation,ChineseRedCrossFoundationandChongqingCharityFederation.
AirNewZealandcutsflightstoSeoul,followsQantasincuttingflightscuttingprofitoutlook
Mediacorpcelebritiessee"TheLight,"breakoutinsongtoliftmorale
HuangandNeoputthemelodyandlyricstogetherinjustthreedays.“ThecurrentCOVID-19situationinspiredmetocreateasongthatcanofferpositivitytoSingaporeans,"Huangsaidinarelease.
“TheideaforthesongcameaboutwhenIwaspersonallyfeelingunsettledandoverwhelmedbythecurrentCOVID-19situation,"addedNeo."However,comingtogetherwiththeteamtocompletethesongtookawaysomuchanxiety,provingthatmutualsupportandcarecantakeusthroughanysituation."
Coca-ColasaysCOVID-19willslowQ1earnings,committedtoChinamarket
"Thecompany’sdeepestsympathiesgoouttothosewhohavebeenimpactedbytheCOVID-19outbreak.Thecompanyiscarefullyfollowingallgovernmentguidelinesandtakingprecautionarystepstodowhatitcantopreventthefurtherspreadofthevirus.Thecompanyisalsodonatingtoorganizationsthatareworkingdiligentlytosupportpatientsandcontainthevirus.
Thesafetyandhealthofthecompany’sassociatesremainsahighpriority.ThecompanyhasimplementedprecautionarymeasurestoprotectemployeesinChina,whichincludesprovidingfacemasksandhandsanitizers;installingtemperaturescreeninginofficesandmanufacturingfacilities;andsettinguphealthmonitoringmechanismsacrosstheCoca-ColasysteminChina."
AvoInsurancelaunchescoronavirusprotection,freeforhospitalstaffinHongKong
“Inlightofthecurrentsituation,webelievethateverylittlebitcountsandweareresponsibletodoourpartincontributingbacktothehealthcarecommunity,”WinnieWong,CEOofofAvoInsurancesaidinarelease.
Avosaysitisalsoadaptingitsofferingstofitthecurrentcircumstances,likechangingitsflexibilityontravelprotectionallowingpolicyholderstorearrangetravelschedulesandofferinganeWalletprotectionforstay-at-homeonlineshoppersagainstidentitytheftandunauthorizedtransactions.
OYOhotelchainsetsupfundsinChinaandSEA
WithaqualifiedmedicaldoctorasitsCEOforSoutheastAsia,JapanandtheMiddleEastandthehospitalityindustryreeling,OYOissteppingupitscontributiontofighttheCOVID-19crisis.AftercreatingadedicatedfundofRMB1million(US$715K)inChinatosupportinfectedemployeesandtheirfamilymembers,thehotelchainannouncedafurtherUS$200KfundtoassistpartnersandfamiliesaffectedacrossSoutheastAsia.
TheCEOandothermembersoftheOYOleadershipteamforSoutheastAsiahavealsopledgedtodonateaportionoftheirsalariesforFebruary2020tothefund.Thehotelchainwillalsodistributemasks,disinfectants,sanitisersetc.toallitsguestsatallitspropertiesacrossSoutheastAsiatocombatthefurtherspreadofthepandemic.
InanotetopartnersinSoutheastAsia,Vaidyasaid,“OYOisdeeplyconcernedatthespreadofCovid-19andtheimpactithasonpeopleandbusinessesinSoutheastAsia.ThehospitalityindustryhasbeenimpactedandwearealsoconcernedwiththeimpactCOVID-19hasonourpartnersastheycometogripswiththecurrentsituation.Ourresponsibilityas#TeamOYOSEAcompelsustocomeoutinfullsupportofeveryoneconnectedtoOYOaswenavigatethroughthisdifficultphase.”
Badge-intosupportSingaporehealthcareworkers
Thephysicalbadgesandstickersareavailablewhilesupplieslastatlocalbusinesspartnerlocations:
Skechersdonatescashandsupplies
WesternUnionlaunchesfundraisingcampaign
WesternUnionlauncedaglobalfundraisingcampaigntosupportcoronavirusreliefinChinaandotherregionsastheviruscontinuestospread.Thecompanyispledgingtomatchdonationsfromthepublic,WesternUnioncustomersandemployeesupto$500,000,foracombined$1million.Thesefundswillgotowardfrontlinemedicaltreatmentandthepurchaseofsuppliesandequipment.
WesternUnion,headquarteredintheUS,willpromotethecampaigngloballywithpaidandorganicFacebook,TwitterandLinkedInpostingstodriveawarenessofthefundraiseraswellascompassionforthosewiththevirus.
Digitaladssimplystate,"BehindEveryMask,There’saHeart."ThepubliccandonateviatheWesternUnionapp,startingMarch1throughApril14.TwobeneficiariesofthecampaignareGive2AsiaandInternationalMedicalCorps.WesternUnionispledgingtodonate100percentoftheproceedstodirectaid.
PrudentialvideocountersCOVID-19discrimination,asksSingaporeansto#DOgood
PrudentialSingaporehasteamedupwithVaynerMediatolaunchanewvideoinresponsetotheCOVID-19outbreak.Theshortfilmaimstocountersomeofthenegativenewssurroundingtheoutbreakincludingthespreadingoffalserumoursanddiscriminationagainsthealthcareworkers,byhighlightingrealactsofsacrificeandkindnessduringtheoutbreak.
GojeklaunchesGoHeroes
Onarelatednote,Gojeksaysitsdriver-partnerscanreceiveanincomesupportofupto$20daily,aone-for-onematchingofthegovernment’scontribution,whichcanhopefullyprovidesomerelieftoprivate-hiredriversaffectedbythesituation.
GojekalsopointedtomeasuresincludedinitsdriverbenefitsprogrammeGoalBetter:
Shoulddriversbeservedaquarantineorder(QO)relatedtoCOVID-19,ourdriver-partnerscancontinuetoenjoyProlongedMedicalLeaveinsurancecoverageofuptoabout$1,000fora14-dayquarantineperiod,ormoreiftheyarequarantinedformorethan14days.Driver-partnersonGoFleet(ourvehiclerentalprogramme)willalsohavetheirvehiclerentalwaivedshouldtheybeservedaQO.Inaddition,wewillalsoprovideaone-off$100allowancetosupportdriver-partners.
Inaddition,Gojekhaspointedoutthemeasuresbeingtakenwithguidancefromauthoritiestomaintainthesafetyandwell-beingofourdriver-partnersandcommuters.Theseincluded:
Chineseon-demandservicebrandMeituanwaivescommissions,urgessafebiking
Accordingtothereport,MeituanBikesaysithasbeensprayingdisinfectantonallbikes,eventhosebelongingtootherbike-sharingcompanies.
SPHChineseMediaGrouplivetelecastraisesS$188,000forCOVID-19reliefefforts
SPH,theparentcompanyofCMG,donated$15,000.Allfundsraisedattheeventwillgotothe2019novelcoronavirusresponsebySingaporeRedCrosstosupportreliefeffortsinChina.
Thetwo-hourlongliveshowproducedbyCMGwasheldatSPHNewsCentrelobbyonFebruary9th.Theshowrecordedaviewershipofmorethan212,000onCMG’sdigitalandsocialmediaplatforms,aswellas1millionviewershiponChina’svideoportalPomoho.
ChinesesmartphonemakersscrambletoresetproductlaunchesafterMWCcancellation
TheCOVID-19-relatedcancellationofMobileWorldCongressinBarcelona,originallysettorunfromFebruary24to27,iscausingChinesesmartphonemakerstoreworktheirproductlaunches.ManynewdevicesweresettomaketheirglobaldebutsinBarcelona.
GreatEasternsetsasideS$1millionforitscustomers,plegesS$200Ktohelpthoseaffected
GreatEasternisalsosettingasideS$1milliontosupportitscustomersinSingapore.Effective14February2020untilend-2020,GreatEasterncustomersand/ortheirimmediatefamilymembers*whoarehospitalisedduetoCOVID-19,willreceiveacashbenefitofS$200perdayofhospitalisationuptoamaximumof60days.Intheunfortunateeventthatdeathoccurs,aS$20,000lumpsumwillbepaidout.
Foritstravelinsurancecustomers,thecompanyisalsoofferingafullpremiumrefundforthosewhohavepurchasedpoliciesfrom6Februaryto30June2020shouldtheydecidetocanceltheirplans.
Alibabaannounces20measurestohelpmerchantscopewithcrisis
WithmanyChinesecompaniesbeginningtoresumeoperationsaftertheSpringFestivalholiday,thenewchallengesduetoquarantineandtravelrestrictionsareobvious.Inanopenletter,AlibabaGroupandAntFinancialhavesaid"thisisthetimewhenmillionsandmillionsofconsumersneedourservices,"andtheeconomicbattlemustcontinuealongsidethefightagainstthevirus.
Tobackthisup,Alibabahasannounced20measurestohelpbusinessesandmerchantsinChinaunderthefollowinggoals:
Reduceoperationalcostonourplatforms
1.AllTmallmerchantscanhavetheplatformservicefeesforthefirsthalfof2020waived.2.AllmerchantsonTaobaoandTmallwillreceiveafreesubscriptionto“Wangpu,”anessentialonlinetoolkittorevampyouronlinestorefront.3.Hubei-registeredTmallmerchantswhohavebeenworkingwith“StarTmallPartner(TP)”,qualitystoreoperationservicesprovidersidentifiedbyTmall,canreceivefreeservicesforthreemonths.4.CainiaowillwaivethewarehouserentalfeefortwomonthsfornewmerchantswhostarttouseCainiao’swarehousesbeforeMarch31.5.KoubeiwillwaivecommissionsforallparticipatingmerchantsuntilFebruary29,2020.ThewaiverwillextendtoMarch31,2020forthosebasedinWuhan.
Providefinancialsupportbywaivingorloweringinterestrates
Subsidizedeliverypersonnelandensurehigherlogisticsefficiency
10.Taobao,TmallandCainaohaveco-launchedaRMB1billionfundtosupportthesupplychainandlogisticsservice.11.Compensationwillbeprovidedtocouriersincludesextraallowancefororderpickupandfreeinsurance.CainiaowillalsowaivethetechnologyservicefeechargedtothecompaniesthatareusingtheCainiaoGuoguoapp.12.Forvirus-preventionproductsdeliveredthroughCainiao’swarehousesnationally,CainiaowillwaivethewarehouserentalfeeinFebruaryandthepick-upcostofline-haullogisticsfromthemerchantstoCainiao’swarehouses.13.Tominimizetheimpactoncross-bordermerchants,subsidiesforfirst-mileandline-haullogisticsaswellascustomclearancewillbeprovided.
Provideflexiblejobopportunitiestoensureincome
14.Freshippoandthoseinthenumeroussectors,includingdining,hospitality,movietheatersanddepartmentstores,havelaunchedanemployee-sharingschemebyallowingemployeesinthosesectorstotemporarilyworkataFreshippostore.Thisscheduleisexpectedtoexpandintoothersectors.15.Ele.meandKoubeihavelaunched“BlueOcean,”anemployee-sharingschemethatallowsworkersfromvariousrestaurantstotemporarilyworkascouriersorconveniencestoreclerks.
Moretoolsforenterprisestoacceleratetheirdigitization
16.AllofflinestoreoperatorscanjoinTaobaoLivestreambarrier-freeandcanuseitsoperationaltoolsfreeofcharge.17.TaobaoUniversityisofferingmultiplefreeonlinecoursestohelponlinestoreoperators.18.Cainiaowilloffervariousdigitalsolutionsandproprietaryservicesforfree,includingitsSmartSupplyChainsolution.
Remoteworkingmanagementforenterprises
19.Dingtalkisofferingits“WorkfromHome”functionfreeofcharge.Thefunctionincorporatesfeaturestoallowupto302participantstojointhesamevideoconference,andtoprovideadailyhealthcheckreportingsystemforemployees,“contactless”inspectionandanAI-powered“VirusPrevention”robot.20.AlibabaCloudhasworkedwithAlipaytorolloutsevenmajordealsfordevelopers,includingacashofferinguptoRMB500,000tooutstandingdevelopers,freeuseofvariouscloud-computingresources,templatesformini-appsanddata-visualizationtoolsforthreemonths.
DeliverooofferscommissionreliefinHongKong
Thecompanyannouncedan"effective15-20%discountincommissionfees"torestaurantstosupportthemasthenumberofdine-incustomersfalls.Inaddition,thecompanywilloffera“commissionpaymentdelay”schemeforqualifyingexclusivepartners,whichenablesselectrestaurantstodelaypayingcommissionforfourweeksormore.
Thedeliveryservicecalledonotherplatformsinthesectortofollowsuit.
ActivewearbrandslikeVans&Nikeprovideupdatesonimpact
VFsaysitwillprovideupdatedfiguresonthebusinessimpactduringthenextquarterlyfinancialupdateinMay.
"Intheshortterm,weexpectthesituationtohaveamaterialimpactonouroperationsinGreaterChina,"thecompanysaid.Itadded,“despitethisdifficultsituation,NIKE’slong-termopportunitytocontinuetoserveconsumersinGreaterChinawithinspirationandinnovationremainsexceedinglystrong.ThebrandpromisedanupdateinitsQ3earningscall.
NintendowarnsofproductiondelaysforSwitch
Nintendosaysitwillworkhardtodelivertheproductassoonaspossible,whilekeepinganeyeontheeffectsofthenewcoronavirusinfections.
ZTEandChinaTelecompartneron5GtechnologytoremotelydiagnosecoronaviruspatientsinChina
TheconferenceroomforremotediagnosisandtreatmentinWestChinaHospitalwasfirstsetupinlateJanuaryafterZTEcompletedconstructionandtesting.Thisfacility"asthecentralnode"willbeabletoaccess27hospitalsthathaveacceptedandtreatedpatients.
ZTEsaysthisremotediagnosisfacilitywillfirstcoverSichuanprovince,city,andcountyand"inthefuture,ZTEwillcarryoutvideoconsultationwiththeWuhanfront-endmedicalrescueteamthroughthe5Gnetwork,sothatcriticalpatientsinWuhancanalsoenjoyexpertdiagnosisandtreatmentservices[from]WestChinaHospital."
Chinesetechandecommercebrandsstepupaid
Agrowingnumberofecommerce,mediaandtechnologycompaniesinChinahavealreadysteppedforwardtosupportthefightagainstthedeadlyoutbreak.Alibaba,JD.com,TencentandXiaomiareamongthemanyearlydonorsofmedicalsuppliesandlogistics.
AlibabaGrouphasalsolaunchedtheAlibabaGlobalDirectSourcingPlatform,aimingtospeedmedicalsuppliesdirectlytoareasinChinahard-hitbythevirus.AccordingtotheAlizilablog,theplatformservesasaninformationbridge,matchingsellersofmedicalsuppliesandtheirproductswiththeneedsofaffectedhospitalsandlocalauthorities.
"Itemssourcedthroughtheplatformwillheadtohospitalsbasedonlevelofurgencyandpriority,enteringtheGreenChannelestablishedbyAlibaba’slogisticsunit,CainiaoSmartLogisticsNetwork,withindustrypartnerstoexpediteshipping,handling,customsclearanceanddelivery,"Alizilasaid.
Inanopenlettertosuppliersaroundtheworld,Alibabapledgedthatinformationonthesourcingplatformwouldbeaccurate,transparent,promptlyandefficient.“Thisisourpledge:Nomatterwhereyourgoodsare,wewilldeliverthemtofrontlinemedicalpersonnelinthefastestandsafestways,”Alibabasaidintheletter.
“Thebattleagainstthevirusisatacrucialstage.Ourgoalistoconnecttheglobalsupplychainwiththoseinneedofsuppliesinamoreexpeditedandefficientway.Withyourtrustandeffort,together,wewillovercomethiscrisis.”
Douyinfocusesoninformationsharing&encouragement
Lazadaconnectscustomerstoinfectiousdiseasespecialist,addressesdeliveryconcerns
RecognisingthatcustomerswereconcernedwithissuesaroundreceivinggoodsfromChina,onJanuary30,LazadaengagedDrLeongHoeNam,aninfectiousdiseasespecialistbasedinSingapore,whohadfoughtSARSpreviously.UsingLazada’sin-applive-streamingtechnology(LazLive),over21,000viewerswereconnectedtoDrLeongtoraisequestionspertainingtothecoronavirusfromthesafetyoftheirhomes.
SomeofthequestionsincludedwhethertherecouldbeapotentialspreadofthediseaseforparcelsthatareorderedfromChina,towhichLazadasaysDrLeongdebunkedsomemyths,stressingthatallgoodsshippedfromChinaaresafe.Buttofurtheraddresstheconcern,Lazadasaysitensuresthatalllogisticsstaffundergodailytemperaturechecksandsanitisationbeforetheyhandlepackages.Lazadasaysitscouriersalsostrictlyadheretohygieneprotocolsbeforeandaftereachdelivery.
CathaymarketerconnectsairtravellerswithIATAmedicalspecialistonwearingmasksandflightsafety
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