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Signuponlineandyou’llbeonyourwaytoearningRewardsjustforpurchasingtheproductsandservicesyoualreadyuse.
*Itmaytake24hoursforthedashboardtoloadafterenrollment
GettofreefasterwithsomeofthegreatbenefitsPSPRewardsMembersearn.
$5Rewardforevery1,000points.
Accessmembers-onlysalepriceseverymonth.
EarnFREEproductsonselectbrands.
Getaspecialgiftforyourpet’sbirthdayorgotchaday.
EarnFREEgroomingservices,petwashes&nailservices.
Savewithofferspersonalizedforyouandyourpets.
Useyourpointstosavemoneywhilekeepingyourpetshealthyandhappy.
GetrewardedwithFREEproductswhenyoupurchaseselectfood,treatsandmorerightwithinyourdashboard.
Enrollnowtoseefullparticipatingproductlisting.
Themoreyoupamperandspoilyourpets,thecloseryougettoearningafreepetservicereward.
Getanswersrightawaybyreadingourfrequentlyaskedquestions.
PetSuppliesPlusRewardsisournewandimprovedloyaltyprogram!Itisapoints-basedprogramthatrewardsourloyalneighborsfortheirpurchasesandengagementwithPetSuppliesPlus.PetSuppliesPlusRewardshasalltheperksyoulovefromPreferredPetClubandNeighborRewardsProgram,plusevenmorewaystogetrewardedandexclusiveoffersjustforyou.
No,enrollmentisfree.
Tobeeligibletoenroll,youmustbe16yearsorolderandprovideavalidemailandphonenumber.YoumustacceptTermsandConditions.Nopurchaseisnecessarytojointheprogram.ToaccessallfeaturesofRewards,youmustcreateanonlineaccount.EmployeesofPetSuppliesPlusandtheirfamiliesareeligibletoparticipateintheloyaltyprogram.PetSuppliesPlusreservestherighttorevokemembershipatanytime.
Yes,toaccessallyourbenefitsandMemberDashboard,youmusthaveanonlineaccount.Ifyoudon'thaveanonlineaccount,youwillstillreceivein-storememberpricing,butyouwon'tbeabletoaccessotherprogramfeaturesandbenefits.
Ifyoudonotidentifyyourmembershipstatusduringpurchase,youhaveupto30daystoclaimpoints.Toclaimpoints,youmustprovideproofofpurchaseintheformofatransactionreceipt.
NeighborRewardsProgrambenefitsarenowpartofPetSuppliesPlusRewards.YourprogressintheNeighborRewardsProgramwillbecarriedintoPetSuppliesPlusRewards.Youcancontinuetoearnfreeproductsaftercompletingthespecifiednumberofqualifyingpurchases.
YoucancontinuetoearnfreeproductaftermeetingthepurchaserequirementssetbyparticipatingbrandsthathavepartneredwithPetSuppliesPlus.Thenumberofunitsneededtoqualifyforthefreeproductmayvarybybrand.
Thename'PreferredPetClub'willberetiredatthelaunchofPetSuppliesPlusRewards;however,wewillstillofferthediscounts(previouslyreferredtoasPPC)onselectitemsin-storeandonlinetoRewardsmembers.
ExistingPreferredPetClubandNeighborRewardsProgrammembersmustloginorcreateanonlineaccountandaccepttheTermsandConditionsofPetSuppliesPlusRewardstohavefullaccesstothebenefitsoftheprogram.
PetSuppliesRewardsTermsandConditionscannotbeacceptedinstore.Thismustbecompletedthroughyouronlineaccount.
Points:WewilltrackallexistingPreferredPetClubpurchasesandassociatedpointsforthembeginningatlaunch,regardlessofwhetherTermsandConditionsforthenewprogramhavebeenaccepted.
FreeProductRewards:
Pointsarenotearnedonthefollowing:
Youearn5pointsforevery$1dollarspent.Ifanitemisonsaleoracouponisapplied,pointsareawardedbasedonthepriceyoupayforthatitem.Pointsearnedareroundedtothenearestwholenumberforeachproductindividually.
Pleasenotethatitemscostinglessthan$0.10willnotearnpoints,aspointsrounddowntozero.
YouchoosehowtoredeemyourpointsviatheonlinePetSuppliesPlusRewardsMemberDashboard.YourdashboardwilldisplaytheRewardseligibleforredemptionandhowmanypointsareneededtoearnotherRewards.RewardswillnotbeissueduntilyouselectwhichRewardyouwishtoreceive.
PointsmayberedeemedbyloggingontotheMemberDashboard,followingthepromptstoredeempointsandthen:(i)Applyingthemasacoupontoproductpurchases;OR(ii)Applyingthemasacoupontoserviceappointments.LIMIT:One(1)couponpertransaction.
Validforone-timeuseonly.PetSuppliesPlusRewardsmembersonly.MayberedeemedatparticipatingPetSuppliesPluslocationsonly.Restrictionsmayapply.Nocashvalueorcashback.Excludesgiftcardsandpriorpurchases.Validonin-stockitemsonly.Voidifaltered,reproduced,transferred,sold,orwhereprohibitedbylaw.Offermayberevokedatanytime.Discountwillbedeductedafterallothereligiblediscountsareappliedbutbeforesalestax.Ifcouponvalueisgreaterthanpurchasevalue,unusedvalueofcouponissurrendered.ReturnswillresultinforfeitofcouponappliedduringtheoriginaltransactionandwillnotbecreditedbacktoMembers.
RedeemingPoints:YoumayredeemyourpointsforaRewardinthe'RedeemPoints'sectionofyourMemberDashboardonceyouhaveenoughpointsforyourRewardofchoice.RegardlessofwhatRewardyouchoose,acouponwillappearonyourMemberDashboardinthe'RewardHistory'section.
Note:YoumustchoosetoredeempointsforaReward.Rewardswillnotbeissuedautomatically.Rewardcouponsmustbemanuallyappliedatcheckout.
No,pointsarenottransferable.
Yes,AutoshipordersearnpointseachtimeanAutoshippaymentiscompleted.SkippedAutoshipordersdonotresultinacharge,andthereforedonotearnpoints.
Yes,pointsexpireoneyearaftertheyareearned.Whenpointsareredeemed,theyareredeemed"firstin,firstout,"whichmeans"oldest"pointsareredeemedfirst.
Ifyoureturnanitem,anypointsearnedwillbedeductedfromyourpointtotal.Ifthepointvalueofthereturnisgreaterthanthepointvalueinyouraccount,theaccountwillshowanegativebalanceuntilfuturepurchasesaremadetobringtheaccountpositive.
Whenamemberreturnsaproduct(s)purchasedwithacoupon,thereturnedvaluewillonlyequatetothetotalcashorcreditoriginallypaidbytheconsumer(excludingtaxes,shipping,handling,discounts,orpricesbeforediscounts,coupons,giftcards,orotheroffersareapplied).Anydiscounts,coupons,giftcards,orotheroffersappliedduringtheoriginaltransactionswillnotbecreditedbacktoMembers.
Thecouponmayonlybeappliedtoonetransaction.Anyleftoveramountoncouponisforfeited(e.g.,a$5couponappliedtoa$4.78productforfeitstheremaining$0.22).
Itmaytakeafewdaysforpointstobereflectedinyourtotalpointbalance.
Theproductmustbethesamebrand,typeandsizetoqualify.Theflavorcanbeswitchedbutmuststaywithinthesamebrandandbagsizetoreceivecreditforthepurchase.
Qualifyingpurchasesmaytakeafewhourstoshowasacontributingpurchasetowardyourreward.
Yes,allqualifyingpurchaseswillcontributetowardsyourrewardstatus.
FreeProductRewards:Onceyou'vecompletedthepurchaserequirementsforyourfreeproductReward,acouponwillbeemailedtoyouandcanbeaccessedonyourMemberDashboardinthe'ProductRewards'section.YoudonotneedtoredeemanypointsforyourfreeproductRewards.TheseRewardswillbesentautomaticallyuponqualification–noactionisneededbyyoutoreceivetheseRewards.
Youwillhave30daystoredeemyourreward.Youcanviewyourrewardexpirationdateonthe“Earned”tabortheNeighborRewardsProgrampage.
Yes,thecouponcanberedeemedin-storeoronline.
In-storeRedemptions:
OnlineRedemptions:
No,youwillhaveupto7daysafterpurchasingaqualifyingitemtoenrollintheNeighborRewardsprogram.
ServiceRewardsiscomprisedof3punchcardprograms:GroomingRewards,NailServiceRewards,andPetWashRewards.
AneighbormustbeenrolledinPetSuppliesPlusRewardstoparticipateinServiceRewards.
Couponsareissuedautomaticallyafterqualifyingpurchasethresholdismet.CouponwillbesenttotheemailaddressonyourRewardsaccount.YoucanalsoaccessyourcouponintheServiceRewardssectionofyourRewardsDashboard.Couponisvalidfor60daysfromissuance.
One(1)credittowardtheGroomingRewardwillbeearnedforeachpurchaseofafull-servicebathorgroominatransactionthatislinkedtoyourPetSuppliesPlusRewardsaccount.
Afteraccumulatingfour(4)qualifyingpurchases,youwillearnone(1)couponfor50%offagroomingpackageadd-on.
Yourpurchaseswillcontinuetoaccumulate,andafteryoureighth(8)qualifyingpurchase,youwillearnone(1)couponforafreegroomingpackageadd-on.
Afteryoureighthqualifyingpurchase,yourpunchcardwillreset,andyoucanbeginworkingtowardyournextReward.
One(1)credittowardtheNailServiceRewardwillbeearnedforeachpurchaseofaqualifying*nailserviceinatransactionthatislinkedtoyourPetSuppliesPlusRewardsaccount.Afteraccumulatingeight(8)qualifyingpurchases,youwillearnone(1)couponforafreenailservice.*QualifyingNailServicesincludenailtrims,nailfiles,andthePawPackage
One(1)credittowardthePetWashRewardwillbeearnedforeachpurchaseofaself-servicepetwashinatransactionthatislinkedtoyourPetSuppliesPlusRewardsaccount.
Afteraccumulatingeight(8)qualifyingpurchases,youwillearnone(1)couponforafreeself-servicepetwash.
ProgresscanbetrackedintheServiceRewardssectionofyourRewardsDashboard.EachServiceRewardsprogramhasaseparatepunchcard.One(1)creditor“punch”willbeearnedforeachqualifyingpurchaselinkedtoyourPetSuppliesPlusRewardsaccount.Pleaseallowupto24hoursafterapurchaseforyourcredittoshow.Creditsarevalidforoneyear,oruntilaRewardisearned.
Toredeemaservicescoupon,youmustpresentthecouponin-storeatcheckout.Thecouponbarcodefromthedashboardoryoure-mailcanbescannedbythecashier.
Servicescouponscannotbeapplied/usedonlineatthistime.
Yes.PuncheswillexpireoneyearaftertheirdateofearnifthethresholdtotheRewardisnotmetbythattime.
ServiceRewardspunchesarenotspecifictoonepetandarecumulativeacrossyouraccount.
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